Exam 8: Communication and Decision Making

According to Herbert A.Simon,the intelligence activity phase of decision-making:

Researcher Teresa Amabile proposes that creativity is a function of three major components: expertise,creative-thinking skills,and motivation.According to her:

Briefly explain the conceptual style of decision-making.

_____ makes communication a two-way process.

According to Herbert A.Simon,the second phase of the decision-making process-design activity-involves analyzing possible courses of action.

Representatives of various departments will be attending a meeting to discuss the different ways they can help the organization reduce costs.This form of interactive communication serves the purpose of:

Creative people tend to:

In order to overcome the status quo tendency,one should:

As per the managerial communication model,the informal developer exhibits monitoring/controlling activities.

George likes to keep his colleagues happy and is often described as warm,supportive,and open to others ideas.However,on account of his strong concern for people,George cannot make hard decisions.Based on this information,George's decision-making style can be classified as:

Empathic design relies heavily on textual information.

Social cognitive theory posits that humans often evaluate themselves quite differently than others do.

Creative ideas from both individuals and groups are scarce.

Margaret heads the accounting department at a small firm and has been trying to involve her subordinates in the decision-making process.However,whenever they try to make a suggestion,she criticizes their ideas.This is an example of:

When Fred was told by his boss that the presentation he had prepared did not meet the client's expectations as it lacked an in-depth analysis,he became defensive.This is probably because:

Joe is a manager at multinational company.He is very fast at grasping information but has a short attention span and prefers it when people 'get to the point'.How would you deal with Joe's communication style?

In the democratic form of participative decision making,managers ask for and receive involvement from their employees,but the managers maintain the right to make the decision.

According to the managerial communication model,the _____ communicates spontaneously in all directions and exhibits activities related to developing his or her people.

Which of the following statements is true regarding participative decision-making?

In the ____ form of participative decision-making,there is total participation,and the group makes the final decision by consensus or majority vote.