Exam 3: Examining the Internal Environment: Resources

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The key role managers play in creating competitive advantage is ________.

(Multiple Choice)
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You can judge whether a firm's debt is excessive by comparing one firm's ________ against others in the industry.

(Multiple Choice)
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Owning resources that don't meet the VRINE criteria is considered a necessary element of conducting business.

(True/False)
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Firms outsource functions as a means for sharing their capabilities with external suppliers.

(True/False)
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Intangible resources offer a better opportunity for competitive advantage than tangible resources.

(True/False)
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Which of the following is not a support activity on the value chain?

(Multiple Choice)
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Managers play the unique role of being a resource for the firm and having capabilities they use to manage the firm.

(True/False)
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Decision agents are people who put the processes that use the firm's ________ into motion.

(Multiple Choice)
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The criterion of rarity requires that a resource be scarce relative to ________.

(Multiple Choice)
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Toyota's quality reputation developed over time and therefore, is not easily ________.

(Multiple Choice)
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Intangible assets are easily identified and valued.

(True/False)
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