Exam 7: Implementing Strategies: Management and Operations Issues

What pay strategy requires employees or departments to establish performance targets, such as "if actual results exceed objectives then all members get bonuses."

Considerable time and effort should be devoted to assuring objectives are well conceived because they represent the basis for

What change strategy involves giving orders and enforcing those orders?

Managing as if the earth matters requires an understanding of how international trade, competitiveness and global resources are connected.

Besides reducing worker alienation and stimulating productivity, ESOPs allow firms other benefits, such as substantial depreciation savings.

What percentage of companies are reported to have some form of bonus plan?

There are three major approaches for minimizing and resolving conflict in an organization. Define these three approaches and give an example of each.

The United States leads the world in promoting women and minorities into mid- and top-level managerial positions in business.

A bottom-up flow of communication is essential for developing top-down support.

Which strategy could be best defined as an effective, multi-method technique of studying and altering a firm's culture?

Medium-sized firms tend to be divisionally structured, whereas large firms tend to use an SBU strategic business unit) or matrix structure.

Production processes typically constitute less than 50 percent of a firm's total assets.

Ideally, the rational type change strategy is the most desirable.

What are three categories of approaches for managing and resolving conflict?

Discuss the do's and don'ts in developing organizational charts.

Cornerstones of reengineering are decentralization, reciprocal interdependence and information sharing.

Exchanging members of conflicting parties so each can gain an appreciation of the other's point of view exemplifies a confrontation approach.

In terms of number of employees, restructuring usually involves increasing the size of the firm.

People's anxieties are raised with the thought of change because they fear economic loss, inconvenience, uncertainty and a break in normal social patterns.

With a divisional structure, it is possible that competition between divisions may become so intense that leads to improved sharing of ideas and resources for the common good of the firm.