Exam 7: Routine Correspondence
Exam 1: An Introduction to Technical Communication 23 Questions
Exam 2: The Communication Process23 Questions
Exam 3: Objectives in Technical Communication23 Questions
Exam 4: Audience Recognition22 Questions
Exam 5: Ethical Considerations21 Questions
Exam 6: Research22 Questions
Exam 7: Routine Correspondence24 Questions
Exam 8: Social Media22 Questions
Exam 9: The Job Search23 Questions
Exam 10: Document Design24 Questions
Exam 11: Using Visual Aids23 Questions
Exam 12: Communicating to Persuade22 Questions
Exam 13: Technical Descriptions and Process Analyses22 Questions
Exam 14: Instructions, User Manuals, and Standard Operating Procedures22 Questions
Exam 15: Web Sites and Online Help22 Questions
Exam 16: Short, Informal Reports22 Questions
Exam 17: Long, Formal Reports22 Questions
Exam 18: Proposals22 Questions
Exam 19: Oral Presentations27 Questions
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Your textbook authors state that you should never use "Miss" or "Mrs." in
the salutation of the letter.
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There are generally no standard formats. It depends on how the company does it.
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List and discuss at least six Instant Messaging (IM) techniques. Why is each important in the workplace?
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