Question 1

If something unexpected happens that will cause you to be late to your interview, call the interviewer right away to explain what is happening.

Accepted Answer

A) True 
 B)False

Question 2

Although you will likely accept a position over the phone, it is a good idea to follow up with an acceptance letter to confirm the details and to formalize the acceptance.

Accepted Answer

A) True 
 B)False

Question 3

Don't worry about what information is available about you online because this information is irrelevant to the job search.

Accepted Answer

A) True 
 B)False

Question 4

Writing a follow-up letter after being turned down for a job is unprofessional and unnecessary.

Accepted Answer

A) True 
 B)False

Question 5

If you've been interviewed by more than one person, send one thank-you note to the person who appeared to be in charge.

Accepted Answer

A) True 
 B)False

Question 6

Even if you have less experience and fewer accomplishments than other candidates, you may be hired if you can demonstrate the skills required.

Accepted Answer

A) True 
 B)False

Question 7

If you have submitted a résumé and cover letter, you will not be required to fill out a job application form.

Accepted Answer

A) True 
 B)False

Question 8

To feel confident and to be able to sell your qualifications, prepare and practice ______________ stories. These stories are specific examples of your educational and work-related experience that demonstrate your qualifications and achievements.

Accepted Answer

success
Explanation:To feel confident an

Question 9

During ______________ interviews, companies save time and money by eliminating less-qualified candidates before scheduling face-to-face interviews.

Accepted Answer

screening
Explanation:Many companies use

Question 10

Kendra made a follow-up call to her interviewer five days after the interview. Several weeks later, Kendra has still not heard from the employer. What action should Kendra take now?

Accepted Answer

A)  Assume that no decision has been made yet and that a call could come soon. 
B)  Send the interviewer a rejection follow-up letter. 
C)  Show her frustration and determination by calling the employer at least once or twice a day for the next two weeks. 
D)  Assume that she didn't get the job and continue her job search. 
A)  Assume that no decision has been made yet and that a call could come soon. 
B)  Send the interviewer a rejection follow-up letter. 
C)  Show her frustration and determination by calling the employer at least once or twice a day for the next two weeks. 
D)  Assume that she didn't get the job and continue her job search.

Question 11

Which of the following is the best advice when answering interview questions?

Accepted Answer

A)  Focus your answers on your strengths, but reveal a weakness or two that show you are human and humble. 
B)  Use the interviewer's name and title every time you answer a question to show respect. 
C)  To be concise, answer questions with a simple yes or no whenever possible. 
D)  Aim answers at the key characteristics needed, such as expertise, motivation, and a pleasant personality. 
A)  Focus your answers on your strengths, but reveal a weakness or two that show you are human and humble. 
B)  Use the interviewer's name and title every time you answer a question to show respect. 
C)  To be concise, answer questions with a simple yes or no whenever possible. 
D)  Aim answers at the key characteristics needed, such as expertise, motivation, and a pleasant personality.

Question 12

Having submitted several job applications, Abdul is an active job seeker. Which of the following is the best advice for Abdul?

Accepted Answer

A)  If you put your cell phone number on your application, answer the cell phone only if your location is appropriate. 
B)  Inform your children or roommates that they must answer the phone promptly to avoid missing any job calls. 
C)  Stop using voice mail to screen calls because employers are likely to find voice mail unprofessional. 
D)  If you use voice mail, have someone with a clear, professional speaking voice record your outgoing message for you. 
A)  If you put your cell phone number on your application, answer the cell phone only if your location is appropriate. 
B)  Inform your children or roommates that they must answer the phone promptly to avoid missing any job calls. 
C)  Stop using voice mail to screen calls because employers are likely to find voice mail unprofessional. 
D)  If you use voice mail, have someone with a clear, professional speaking voice record your outgoing message for you.

Question 13

Which of the following statements about nonverbal messages during an interview is most accurate?

Accepted Answer

A)  Sit erect, leaning forward slightly to show interest and confidence. 
B)  Change positions often and gesture very frequently to convey high energy. 
C)  Lean forward and rest your arms on the desk or table before you to indicate control. 
D)  Relax back into your chair, slouching slightly, to demonstrate self-assurance. 
A)  Sit erect, leaning forward slightly to show interest and confidence. 
B)  Change positions often and gesture very frequently to convey high energy. 
C)  Lean forward and rest your arms on the desk or table before you to indicate control. 
D)  Relax back into your chair, slouching slightly, to demonstrate self-assurance.

Question 14

How should you close an interview?

Accepted Answer

A)  Briefly review your strengths, thank the interviewer, and ask what action will follow. 
B)  Be confident and say, This job sounds great! When do I start work? 
C)  Ask about salary and benefits. 
D)  Invite the interviewer to lunch. 
A)  Briefly review your strengths, thank the interviewer, and ask what action will follow. 
B)  Be confident and say, This job sounds great! When do I start work? 
C)  Ask about salary and benefits. 
D)  Invite the interviewer to lunch.

Question 15

Most employers contact job applicants by e-mail to set up interviews.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following will not help you reduce your fears during an interview?

Accepted Answer

A)  Let the interviewer have complete charge of the entire interview. 
B)  Practice interviewing as much as you can, especially with real companies. 
C)  Practice how you will answer the most frequently asked interview questions. 
D)  Take deep breaths while waiting for the interview to begin. 
A)  Let the interviewer have complete charge of the entire interview. 
B)  Practice interviewing as much as you can, especially with real companies. 
C)  Practice how you will answer the most frequently asked interview questions. 
D)  Take deep breaths while waiting for the interview to begin.

Question 17

If the company is conducting a panel interview, candidates should direct an answer only to the person who asked the question.

Accepted Answer

A) True 
 B)False

Question 18

What should you do after the interview?

Accepted Answer

A)  Write a thank-you letter immediately. 
B)  Wait a few days to see if you hear from the employer; if not, write a thank-you letter. 
C)  Call the interviewer to thank him or her. 
D)  Send the interviewer flowers. 
A)  Write a thank-you letter immediately. 
B)  Wait a few days to see if you hear from the employer; if not, write a thank-you letter. 
C)  Call the interviewer to thank him or her. 
D)  Send the interviewer flowers.

Question 19

Effective interview preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and

Accepted Answer

A)  informing your current employer of your plans. 
B)  preparing success stories. 
C)  writing a resignation letter. 
D)  purchasing a gift for the interviewer. 
A)  informing your current employer of your plans. 
B)  preparing success stories. 
C)  writing a resignation letter. 
D)  purchasing a gift for the interviewer.

Question 20

When an interviewer begins a question with Describe a time when… or Tell me about a time when…, he or she is asking a(n) _______________ question.

Accepted Answer

behavioral
Explanation:Behavio

If something unexpected happens that will cause you to be late to your interview, call the interviewer right away to explain what is happening.

Although you will likely accept a position over the phone, it is a good idea to follow up with an acceptance letter to confirm the details and to formalize the acceptance.

Don't worry about what information is available about you online because this information is irrelevant to the job search.

Writing a follow-up letter after being turned down for a job is unprofessional and unnecessary.

If you've been interviewed by more than one person, send one thank-you note to the person who appeared to be in charge.

Even if you have less experience and fewer accomplishments than other candidates, you may be hired if you can demonstrate the skills required.

If you have submitted a résumé and cover letter, you will not be required to fill out a job application form.

To feel confident and to be able to sell your qualifications, prepare and practice ______________ stories. These stories are specific examples of your educational and work-related experience that demonstrate your qualifications and achievements.

During ______________ interviews, companies save time and money by eliminating less-qualified candidates before scheduling face-to-face interviews.

Kendra made a follow-up call to her interviewer five days after the interview. Several weeks later, Kendra has still not heard from the employer. What action should Kendra take now?

Which of the following is the best advice when answering interview questions?

Having submitted several job applications, Abdul is an active job seeker. Which of the following is the best advice for Abdul?

Which of the following statements about nonverbal messages during an interview is most accurate?

How should you close an interview?

Most employers contact job applicants by e-mail to set up interviews.

Which of the following will not help you reduce your fears during an interview?

If the company is conducting a panel interview, candidates should direct an answer only to the person who asked the question.

What should you do after the interview?

Effective interview preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and

When an interviewer begins a question with Describe a time when… or Tell me about a time when…, he or she is asking a(n) _______________ question.

Communication Skills As Career Filters

Planning Business Messages

Composing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Bad News Messages

Persuasive and Sales Messages

Informal Reports

Proposals and Formal Reports

Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

The Job Search, Résumés, and Cover Letters

Document Formats

Proofreading and Corrections Symbols

Citation and Documentation Formats

Filters

Exam 14: Interviewing and Following up

If something unexpected happens that will cause you to be late to your interview, call the interviewer right away to explain what is happening.

Although you will likely accept a position over the phone, it is a good idea to follow up with an acceptance letter to confirm the details and to formalize the acceptance.

Don't worry about what information is available about you online because this information is irrelevant to the job search.

Writing a follow-up letter after being turned down for a job is unprofessional and unnecessary.

If you've been interviewed by more than one person, send one thank-you note to the person who appeared to be in charge.

Even if you have less experience and fewer accomplishments than other candidates, you may be hired if you can demonstrate the skills required.

If you have submitted a résumé and cover letter, you will not be required to fill out a job application form.

To feel confident and to be able to sell your qualifications, prepare and practice ______________ stories. These stories are specific examples of your educational and work-related experience that demonstrate your qualifications and achievements.

During ______________ interviews, companies save time and money by eliminating less-qualified candidates before scheduling face-to-face interviews.

Kendra made a follow-up call to her interviewer five days after the interview. Several weeks later, Kendra has still not heard from the employer. What action should Kendra take now?

Which of the following is the best advice when answering interview questions?

Having submitted several job applications, Abdul is an active job seeker. Which of the following is the best advice for Abdul?

Which of the following statements about nonverbal messages during an interview is most accurate?

How should you close an interview?

Most employers contact job applicants by e-mail to set up interviews.

Which of the following will not help you reduce your fears during an interview?

If the company is conducting a panel interview, candidates should direct an answer only to the person who asked the question.

What should you do after the interview?

Effective interview preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and

When an interviewer begins a question with Describe a time when… or Tell me about a time when…, he or she is asking a(n) _______________ question.

Communication Skills As Career Filters

Planning Business Messages

Composing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Bad News Messages

Persuasive and Sales Messages

Informal Reports

Proposals and Formal Reports

Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

The Job Search, Résumés, and Cover Letters

Document Formats

Proofreading and Corrections Symbols

Citation and Documentation Formats

Filters