Question 1

Both observation and experimentation produce firsthand data to clarify cause and effect.

Accepted Answer

A) True 
 B)False

Question 2

If you find information on the Web, you can be assured that it is reliable.

Accepted Answer

A) True 
 B)False

Question 3

What is the best advice for conducting a Web search?

Accepted Answer

A)  When connecting to a search tool for the first time, always read the FAQs (Frequently Asked Questions), Help, and How to Search sections. 
B)  Use one search tool only so that you can master it. 
C)  Use all uppercase letters for your searches. 
D)  Include articles and prepositions in search phrases to make searches more specific. 
A)  When connecting to a search tool for the first time, always read the FAQs (Frequently Asked Questions), Help, and How to Search sections. 
B)  Use one search tool only so that you can master it. 
C)  Use all uppercase letters for your searches. 
D)  Include articles and prepositions in search phrases to make searches more specific.

Question 4

Regardless of the referencing format used, citations include the author, title, publication, date of publication, page number, and other significant data for all sources used in the report.

Accepted Answer

A) True 
 B)False

Question 5

In her letter to policyholders, Min Yi needs a graphic depicting the procedure a policyholder follows when filing a claim. Which of these would be most appropriate?

Accepted Answer

A)  Organizational chart 
B)  Flowchart 
C)  Illustration 
D)  Table 
A)  Organizational chart 
B)  Flowchart 
C)  Illustration 
D)  Table

Question 6

Most proposals begin by explaining briefly the reasons for the proposal and by highlighting the writer's qualifications.

Accepted Answer

A) True 
 B)False

Question 7

What is the first step in preparing to write a formal report?

Accepted Answer

A)  Analyze your audience. 
B)  Research primary and secondary data. 
C)  Define the project and limit its scope. 
D)  Decide how many pages the report will be. 
A)  Analyze your audience. 
B)  Research primary and secondary data. 
C)  Define the project and limit its scope. 
D)  Decide how many pages the report will be.

Question 8

Which of the following statements about documenting data is not accurate?

Accepted Answer

A)  Documenting data can strengthen your argument. 
B)  Documenting data protects you from charges of plagiarism. 
C)  Documenting data is not necessary if you put the information in your own words. 
D)  Documenting data helps the reader pursue the topic further. 
A)  Documenting data can strengthen your argument. 
B)  Documenting data protects you from charges of plagiarism. 
C)  Documenting data is not necessary if you put the information in your own words. 
D)  Documenting data helps the reader pursue the topic further.

Question 9

What may be included in the staffing section of an informal proposal?

Accepted Answer

A)  Credentials and expertise of project leaders 
B)  Size and qualifications of support staff 
C)  Resources such as computer facilities 
D)  All of the above may be included in the staffing section 
A)  Credentials and expertise of project leaders 
B)  Size and qualifications of support staff 
C)  Resources such as computer facilities 
D)  All of the above may be included in the staffing section

Question 10

Although formal reports are similar to formal proposals, a primary difference is that

Accepted Answer

A)  formal reports represent the end product of thorough investigation and analysis. 
B)  formal reports use a more conversational tone. 
C)  reports are written for internal audiences only. 
D)  more formal reports are written than formal proposals. 
A)  formal reports represent the end product of thorough investigation and analysis. 
B)  formal reports use a more conversational tone. 
C)  reports are written for internal audiences only. 
D)  more formal reports are written than formal proposals.

Question 11

Many researchers today begin by looking in electronic databases because

Accepted Answer

A)  they know that all data found in electronic databases is valid and reliable. 
B)  electronic databases are always a free resource if you have Internet access. 
C)  it is easy to cite sources found in an electronic database. 
D)  electronic databases are fast, cheap, and easy to use. 
A)  they know that all data found in electronic databases is valid and reliable. 
B)  electronic databases are always a free resource if you have Internet access. 
C)  it is easy to cite sources found in an electronic database. 
D)  electronic databases are fast, cheap, and easy to use.

Question 12

The Discussion of Findings section of a report should do all of the following except

Accepted Answer

A)  use graphics to illustrate key points. 
B)  use first-person pronouns. 
C)  analyze and interpret the research findings or solution. 
D)  present evidence to justify your conclusions. 
A)  use graphics to illustrate key points. 
B)  use first-person pronouns. 
C)  analyze and interpret the research findings or solution. 
D)  present evidence to justify your conclusions.

Question 13

Primary research data can be defined as

Accepted Answer

A)  information that comes from reading what others have experienced and observed. 
B)  information gained from firsthand experience and observation. 
C)  statistics collected during the first stage of research. 
D)  data you get from the Web. 
A)  information that comes from reading what others have experienced and observed. 
B)  information gained from firsthand experience and observation. 
C)  statistics collected during the first stage of research. 
D)  data you get from the Web.

Question 14

The major advantage of line charts is that they show changes over time, thus indicating trends.

Accepted Answer

A) True 
 B)False

Question 15

A company might prepare a proposal for which of the following reasons?

Accepted Answer

A)  To show its compliance with Homeland Security rules and regulations 
B)  To solicit competitive bids for a new building 
C)  To inform company shareholders of an attempted hostile takeover 
D)  To bid for a contract to retrofit a local bridge 
A)  To show its compliance with Homeland Security rules and regulations 
B)  To solicit competitive bids for a new building 
C)  To inform company shareholders of an attempted hostile takeover 
D)  To bid for a contract to retrofit a local bridge

Question 16

Searching the Web requires a(n)

Accepted Answer

A)  e-mail address. 
B)  Web browser. 
C)  handheld wireless device. 
D)  master's degree. 
A)  e-mail address. 
B)  Web browser. 
C)  handheld wireless device. 
D)  master's degree.

Question 17

In the _____________ section itself, discuss the plan for solving the problem. In some proposals this discussion is tricky because you want to disclose enough of your plan to secure the contract without giving away so much information that your services aren't needed.

Accepted Answer

proposal
Explanation:In the proposal sec

Question 18

Like proposals and informal reports, formal reports begin with a definition of the project.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following situations would most likely result in the writing of a request for proposals (RFP)?

Accepted Answer

A)  Your consulting firm has openings for two sales reps. 
B)  Your consulting firm wants to attract new clients. 
C)  Your consulting firm wants to completely renovate its offices. 
D)  Your consulting firm, which specializes in global business communication, wants to start branching out into other specialty areas. 
A)  Your consulting firm has openings for two sales reps. 
B)  Your consulting firm wants to attract new clients. 
C)  Your consulting firm wants to completely renovate its offices. 
D)  Your consulting firm, which specializes in global business communication, wants to start branching out into other specialty areas.

Question 20

Don't include a deadline for acceptance in the budget section of a proposal because doing so puts too much pressure on the reader.

Accepted Answer

A) True 
 B)False

Both observation and experimentation produce firsthand data to clarify cause and effect.

If you find information on the Web, you can be assured that it is reliable.

What is the best advice for conducting a Web search?

Regardless of the referencing format used, citations include the author, title, publication, date of publication, page number, and other significant data for all sources used in the report.

In her letter to policyholders, Min Yi needs a graphic depicting the procedure a policyholder follows when filing a claim. Which of these would be most appropriate?

Most proposals begin by explaining briefly the reasons for the proposal and by highlighting the writer's qualifications.

What is the first step in preparing to write a formal report?

Which of the following statements about documenting data is not accurate?

What may be included in the staffing section of an informal proposal?

Although formal reports are similar to formal proposals, a primary difference is that

Many researchers today begin by looking in electronic databases because

The Discussion of Findings section of a report should do all of the following except

Primary research data can be defined as

The major advantage of line charts is that they show changes over time, thus indicating trends.

A company might prepare a proposal for which of the following reasons?

Searching the Web requires a(n)

In the _____________ section itself, discuss the plan for solving the problem. In some proposals this discussion is tricky because you want to disclose enough of your plan to secure the contract without giving away so much information that your services aren't needed.

Like proposals and informal reports, formal reports begin with a definition of the project.

Which of the following situations would most likely result in the writing of a request for proposals (RFP)?

Don't include a deadline for acceptance in the budget section of a proposal because doing so puts too much pressure on the reader.

Communication Skills As Career Filters

Planning Business Messages

Composing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Bad News Messages

Persuasive and Sales Messages

Informal Reports

Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following up

Document Formats

Proofreading and Corrections Symbols

Citation and Documentation Formats

Filters

Exam 10: Proposals and Formal Reports

Both observation and experimentation produce firsthand data to clarify cause and effect.

If you find information on the Web, you can be assured that it is reliable.

What is the best advice for conducting a Web search?

Regardless of the referencing format used, citations include the author, title, publication, date of publication, page number, and other significant data for all sources used in the report.

In her letter to policyholders, Min Yi needs a graphic depicting the procedure a policyholder follows when filing a claim. Which of these would be most appropriate?

Most proposals begin by explaining briefly the reasons for the proposal and by highlighting the writer's qualifications.

What is the first step in preparing to write a formal report?

Which of the following statements about documenting data is not accurate?

What may be included in the staffing section of an informal proposal?

Although formal reports are similar to formal proposals, a primary difference is that

Many researchers today begin by looking in electronic databases because

The Discussion of Findings section of a report should do all of the following except

Primary research data can be defined as

The major advantage of line charts is that they show changes over time, thus indicating trends.

A company might prepare a proposal for which of the following reasons?

Searching the Web requires a(n)

In the _____________ section itself, discuss the plan for solving the problem. In some proposals this discussion is tricky because you want to disclose enough of your plan to secure the contract without giving away so much information that your services aren't needed.

Like proposals and informal reports, formal reports begin with a definition of the project.

Which of the following situations would most likely result in the writing of a request for proposals (RFP)?

Don't include a deadline for acceptance in the budget section of a proposal because doing so puts too much pressure on the reader.

Communication Skills As Career Filters

Planning Business Messages

Composing Business Messages

Revising Business Messages

Electronic Messages and Digital Media

Positive Messages

Bad News Messages

Persuasive and Sales Messages

Informal Reports

Business Etiquette, Ethics, Teamwork, and Meetings

Business Presentations

The Job Search, Résumés, and Cover Letters

Interviewing and Following up

Document Formats

Proofreading and Corrections Symbols

Citation and Documentation Formats

Filters