Question 1

The paths through which products or services get to customers are known as _____.

Accepted Answer

A)  information pathways 
B)  vertical markets 
C)  distribution channels 
D)  proxy networks 
E)  horizontal markets 
A)  information pathways 
B)  vertical markets 
C)  distribution channels 
D)  proxy networks 
E)  horizontal markets

Question 2

According to Michael Porter, the reason many firms suffer margin-eroding competition is because they have defined themselves according to strategic positioning rather than operational effectiveness.

Accepted Answer

A) True 
 B)False

Question 3

As one of the primary components of the value chain, operations involves:

Accepted Answer

A)  service, maintenance, and customer support. 
B)  sourcing and purchasing functions. 
C)  delivering products or services to consumers, distribution centers, retailers, or other partners. 
D)  turning inputs into products or services. 
E)  new product and process design. 
A)  service, maintenance, and customer support. 
B)  sourcing and purchasing functions. 
C)  delivering products or services to consumers, distribution centers, retailers, or other partners. 
D)  turning inputs into products or services. 
E)  new product and process design.

Question 4

Metcalfe's Law is used to explain the concept of switching costs.

Accepted Answer

A) True 
 B)False

Question 5

A strong brand can be an exceptionally powerful resource for competitive advantage by proxying _____ and inspiring _____.

Accepted Answer

A)  strategy; innovation 
B)  quantity; performance 
C)  marketing; respect 
D)  quality; trust 
E)  investment; profits 
A)  strategy; innovation 
B)  quantity; performance 
C)  marketing; respect 
D)  quality; trust 
E)  investment; profits

Question 6

_____ effects exist when a product or service becomes more valuable as more people use it.

Accepted Answer

The answer of _____ effects exist when a product or...

Question 7

Operational effectiveness refers to:

Accepted Answer

A)  the implementation of technology in a business context. 
B)  performing the same tasks better than rivals perform them. 
C)  the number of times inventory is sold or used during the course of a year. 
D)  performing different tasks or the same tasks in different ways. 
E)  matching the benefits of a successful position while maintaining an existing position. 
A)  the implementation of technology in a business context. 
B)  performing the same tasks better than rivals perform them. 
C)  the number of times inventory is sold or used during the course of a year. 
D)  performing different tasks or the same tasks in different ways. 
E)  matching the benefits of a successful position while maintaining an existing position.

Question 8

The patent system is often considered to be unfairly stacked against start-ups because:

Accepted Answer

A)  bigger multinational firms enjoy patent protection in all countries as opposed to start-ups, which are domestic firms that do not get such protection for the most part. 
B)  the intellectual property laws are not adequate to protect the interests of smaller firms from infringements. 
C)  the patent system grants patents for innovations on a differential basis, with bigger firms getting precedence over start-ups. 
D)  high litigation costs coupled with a few months of litigation can sink an early stage firm. 
E)  patents are granted by the patent system on an ad hoc basis wherein firms that have been in business longer get patent protection for longer periods of time. 
A)  bigger multinational firms enjoy patent protection in all countries as opposed to start-ups, which are domestic firms that do not get such protection for the most part. 
B)  the intellectual property laws are not adequate to protect the interests of smaller firms from infringements. 
C)  the patent system grants patents for innovations on a differential basis, with bigger firms getting precedence over start-ups. 
D)  high litigation costs coupled with a few months of litigation can sink an early stage firm. 
E)  patents are granted by the patent system on an ad hoc basis wherein firms that have been in business longer get patent protection for longer periods of time.

Question 9

The degree to which complete information is available is known as _____.

Accepted Answer

A)  information assurance 
B)  data proximity 
C)  operational alertness 
D)  price transparency 
E)  data consolidation 
A)  information assurance 
B)  data proximity 
C)  operational alertness 
D)  price transparency 
E)  data consolidation

Question 10

Commodities are products or services that vary across multiple vendors.

Accepted Answer

A) True 
 B)False

The paths through which products or services get to customers are known as _____.

According to Michael Porter, the reason many firms suffer margin-eroding competition is because they have defined themselves according to strategic positioning rather than operational effectiveness.

As one of the primary components of the value chain, operations involves:

Metcalfe's Law is used to explain the concept of switching costs.

A strong brand can be an exceptionally powerful resource for competitive advantage by proxying _ and inspiring _.

_____ effects exist when a product or service becomes more valuable as more people use it.

Operational effectiveness refers to:

The patent system is often considered to be unfairly stacked against start-ups because:

The degree to which complete information is available is known as _____.

Commodities are products or services that vary across multiple vendors.

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Filters

Exam 2: Strategy and Technology: Concepts and Frameworks for Understanding What Separates Winners From Losers

The paths through which products or services get to customers are known as _____.

According to Michael Porter, the reason many firms suffer margin-eroding competition is because they have defined themselves according to strategic positioning rather than operational effectiveness.

As one of the primary components of the value chain, operations involves:

Metcalfe's Law is used to explain the concept of switching costs.

A strong brand can be an exceptionally powerful resource for competitive advantage by proxying _____ and inspiring _____.

_____ effects exist when a product or service becomes more valuable as more people use it.

Operational effectiveness refers to:

The patent system is often considered to be unfairly stacked against start-ups because:

The degree to which complete information is available is known as _____.

Commodities are products or services that vary across multiple vendors.

Setting the Stage: Technology and the Modern Enterprise

Zara: Fast Fashion From Savvy Systems

Netflix in Two Acts: the Making of an E-Commerce Giant and the Uncertain Future of Atoms to Bits

Moores Law and More: Fast, Cheap Computing, Disruptive Innovation, and What This Means for the Manager

Amazoncom: an Empire Stretching From Cardboard Box to Kindle to Cloud

Understanding Network Effects: Strategies for Competing in a Platform-Centric, Winner-Take-All World

Social Media, Peer Production, and Web 20

Facebook: Building a Business From the Social Graph

Understanding Software: a Primer for Managers

Software in Flux: Partly Cloudy and Sometimes Free

The Data Asset: Databases, Business Intelligence, Big Data, and Competitive Advantage

A Managers Guide to the Internet and Telecommunications

Information Security: Barbarians at the Gateway and Just About Everywhere Else

Google in Three Parts: Search, Online Advertising, and Beyond

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A strong brand can be an exceptionally powerful resource for competitive advantage by proxying _ and inspiring _.