Exam 12: Virtual Teamwork

Virtual teams need to consider several factors for their ultimate success.First,the level of technical support they will need,second their locations relative to one another,and third the:

In the absence of social norms that prescribe the expression of positive emotion,during computer-mediated conversations people are more likely to express ________ and are more likely to use ________.

Groups that communicate via computer-moderated communication (CMC)make less risky decisions and exhibit less group polarization than groups that communicate face-to-face.

Unless people have had special training,they are likely to commit blunders when communicating virtually.All of the following are best practices of virtual communication etiquette EXCEPT:

All of the following are ways in which physically distant group members suffer because of their geographic separation,EXCEPT:

Tools,documents,language and processes-these are examples of boundary objects.Which of the following is the best definition of the purpose of boundary objects?

Traditional teams represent the largest percentage of teams followed by virtual teams.

One of the challenges of virtual teams is building reliability capital.Which of the following tactics is a best practice when building reliability capital in virtual teams?

When a person makes judgments of a new person's likeability,personality,sexual orientation,performance as a teacher,socioeconomic status,psychopathology etc.,when first meeting them,these judgements:

Regarding out-of-the-loop employees,which of the following is one of Edmondson's "Four Tactics for Reframing" that helps people reframe their purpose on a team?

All of the following are reasons why the spontaneous social interaction called "schmoozing" is advantageous for virtual teams EXCEPT:

Although there are disadvantages to physically dispersed teams,what advantage can physical distance provide for teams?

An investigation of performance appraisals revealed that people receiving feedback were most negative about electronic feedback versus feedback received on paper or via face-to-face.

People are eight time more likely to use the flaming effect in electronic discussion than in face-to-face discussions.

Two types of information knowledge exist in teams.The first,________ knowledge,is hard to articulate and acquired through experience.The second,________ knowledge,is knowledge that is transmittable in formal or symbolic language.

Face-to-face interaction allows people to have the feeling of being "in sync" with another person.The degree of ________ between people determines the efficiency and the quality of progress toward goal achievement,and whether the goal is ever achieved.

Information technology changes social behavior.Which of the following behaviors is TRUE about information technology as compared to traditional face-to-face interaction?

Virtual distance is a term that refers to the:

The productivity of any team and their organizational effectiveness are a joint function of the structure of ________ and ________ the group works with.Both of these elements are shaped by the organization as well as being a factor in shaping the organization itself.

Information technology has powerful effects on social behavior.Which of the following issues should NOT be expected when interacting with teammates via information technology?