Exam 6: Team Communication and Collective Intelligence

Several factors can threaten the ability of teams to accurately share and use knowledge.One of these problems,the uneven communication problem,is best illustrated in which of the following situational examples?

Each of the following are effective interventions to defeat the common information effect,EXCEPT:

Functionally diverse teams are composed of people who have different information,knowledge,and expertise and must share and integrate it.________ problem-solving is the art and science of sharing and using knowledge,and making inferences that no individual group member could have inferred.

Even when teams are explicitly told to spend more time discussing information about a topic or decision,they often still fall prey to the common information effect.

A transactive memory system is a combination of two things: the knowledge possessed by particular team members and metaknowledge,or the awareness of who knows what on the team.

Regarding information dependence issues,which of the following examples best illustrates the concept of a hidden profile?

In an investigation of several teams working on a complex skill task over a 2-week training protocol,both mental model accuracy and mental model correspondence were tested.Mental model correspondence was the stronger predictor of team performance.

The greater the overlap,or commonality of experience,or among team members' mental models,the greater the likelihood that team members will:

A situational example of a team putting knowledge to practice through knowledge adaptation is:

What is one of the best ways for improving the quality of pooled information collected during a collaborative problem-solving session?

Key indicators of involvement in an experienced community of practice (the person's level of engagement with the given practice community)are a shared vocabulary,recall of previous lessons,learning from one another,and:

An effective way to remedy the common information effect is to:

Training is one of the most effective ways of ensuring that groups quickly and accurately develop a transactive memory system and thereby protect team effectiveness.

In regards to the common information effect,what is the main problem with an uneven distribution of information?

Regarding the team reaction to free-riders,teams with an integrated TMS suffer more negative socioemotional interactions,lower cohesion,and greater conflict than do teams with a differentiated TMS.

A team mental model is a common understanding,shared by members of a team,about how something works.Mental models most efficiently develop through the process of:

Regarding routine versus nonroutine tasks,what team factor is the best indicator that a process will go quickly,smoothly,and minimize errors?

An intervention that might exacerbate the common information effect is:

A team that has a large ________ has inconsistent views about the definition of the team's problem or task,such that team members have different mental models about the task.

A TMS and an emphasis on team training are most relevant to problem-solving teams as opposed to tactical or creative teams.