Exam 1: Making the Team: a Guide for Managers

Many people make the mistake of looking for the causes of a problem after they find the effects of it.There may be many common factors that have nothing obviously related to the situation,or factors difficult to detect that can interfere with a successful problem solution.This situation is best known as a(n):

After a study was done of teams at Xerox,several defining features of superbly performing teams emerged which included: clear direction,a team task,material resources,rewards,goals,strategic norms and:

With regard to the question of team size (i.e.,how big the team should be),all of the following are true EXCEPT:

With regard to the characteristics of a manager-led team,all of the following are true EXCEPT:

One of the biggest threats to creative teams is the uneven participation of members.

When we ask,"Why should organizations bother to build and maintain effective teams," all of the following challenges facing organizations might be addressed through teams EXCEPT:

With the ability to communicate with others anywhere on the planet,people and resources that were once remote can now be reached quickly,easily,and inexpensively.This has facilitated and encouraged the development of the ________ team.

For tactical teams to be successful,there must be ________ and ________.

The most common type of team is an operations team,followed by cross-functional,service and lastly,middle management teams.

Managers frequently fault the wrong causes for team failure.Often,what is the real key causal factor in underperforming teams?

When a leader believes that she has nothing to learn from a subordinate but the subordinate could learn a lot from her,this is an example of single-loop learning.

According to research,what is the best advice regarding team size?

A ________ is a group of expert specialists each of whom has a specific role position,performs brief tasks that are closely synchronized with others,and can perform those actions in different environmental conditions.

A cardiac surgery team is an example of a ________ team; the Sandia Nuclear Weapons laboratory team is an example of a ________ team.

The most common type of team is a(n):

One of the most frustrating aspects of teamwork is:

In general,leaders who control all the details,manage all the key relationships in the team,have all the good ideas,and use the team to execute their plan are usually ________ and ________.

The key to a manager unlocking the pervasive,inert knowledge in their team lies in:

The misattribution error is the tendency for managers to attribute the causes of team failure to forces beyond their personal control.According to that definition,which of the following is a misattribution error? Blaming an unsuccessful outcome on:

Of the following teams,which one is a predominantly problem-solving team?