Exam 8: Group Dynamics and Work Teams

There are a number of ways to promote high performance in teams, including:

The interrelationships between the individuals constituting a group are called:

Which of the following is an important factor that influences cohesiveness?

Researchers coined the term social impact theory for the phenomenon that occurs when group tasks are coordinated in such a way as to be added together to form the group's final product.

Groups that tend to form naturally among an organization's personnel are called:

By forming groups, people realize the opportunity to:

Suppose that you have studied piano for many years and have practiced a certain Mozart concerto diligently every day for six months. Now, you are about to perform it in front of an audience. According to the drive theory of social facilitation, you would be expected to:

In what stage of group development do group members come to resist control of leaders and show hostility?

Table 8.2 As a consultant of group processes, you are observing B.C.H.C., Inc.'s self-managing teams and work groups, which are in different stages of development in this medium-sized manufacturing business. You have named the teams and groups A, B, C, D, and E, to conceal their names and get the most honest information possible. Group D has resolved its issues of leadership and is devoting all of its energy to getting the task done. Team C, on the other hand, shows significant resistance to its appointed leader's guidance, and there is a lot of argument over roles within the group. The members of Group A are still getting acquainted in their meetings. They are setting their formal norms and clarifying expectations.Team B is full of hostility. At least one group member has 'withdrawn' by sitting quietly and no longer participating in the discussions/arguments. -Refer to Table 8.2. Team B is where in the stages of team development?

Sometimes managers can cause teams to fail by:

Table 8.3 Management is considering the implementation of teams in the company. Several issues come up during the initial discussion. First, should the teams be permanent or established simply for specific projects and terminated when the project is completed? Second, do we want self-managing teams, supervisor led teams, or a mix? Third issue, do we want teams within departments or should we use some cross-functional teams? The discussion concludes with a fourth issue, do we want teams focused on improving our processes or simply accomplishing the work we are already doing? -Refer to Table 8.3. The third issue discussed relates to the ________ dimension of teams.

The relative social position or rank given to a social unit is called:

The CEO is considering implementing teams. During the discussion the question is raised about whether they should use intact teams or cross-functional teams. This discussion is about the ________ dimension of teams.

Social loafing seems to occur because:

Table 8.1 Introduction to Business class is to observe the use of groups in a large manufacturing business. The students notice that most groups are arranged by reporting relationships. Bill discovers a group of managers who have been placed together to study and recommend a course of action on a flextime schedule for employees. Jane finds that the executives of the company have formed a team consisting of themselves, some middle managers, and a few hourly employees to work on improving work processes and efficiency within the company. This group has been in existence for 5 years and is going strong. -Refer to Table 8.1. The group of managers that Bill discovers is an example of:

Group cohesion can have a number of consequences, including:

When thinking about the five stages of group development, it is important to remember that:

Groups pass through several stages in their development. Name each stage and explain what takes place in that stage.

The management team is discussing whether to use self-managing teams or more traditional work groups. The team dimension they are debating is:

Evaluation apprehension is the fear of ________.