Question 1

When organizations use cross-functional teams, people are usually members of one team only.

Accepted Answer

A) True 
 B)False

Question 2

One way a team differs from a group has to do with:

Accepted Answer

A)  the mutual accountability a team has. 
B)  the different developmental stages a team goes through. 
C)  the higher level of cohesiveness a group has. 
D)  the types of roles played by members. 
A)  the mutual accountability a team has. 
B)  the different developmental stages a team goes through. 
C)  the higher level of cohesiveness a group has. 
D)  the types of roles played by members.

Question 3

The case studies reported in your text:

Accepted Answer

A)  seem to show that teams are not as effective as thought. 
B)  indicate that some U.S. companies have achieved outstanding results with teams. 
C)  show a clear pattern against team effectiveness. 
D)  show that teams are most effective in small companies and less effective in larger corporations. 
A)  seem to show that teams are not as effective as thought. 
B)  indicate that some U.S. companies have achieved outstanding results with teams. 
C)  show a clear pattern against team effectiveness. 
D)  show that teams are most effective in small companies and less effective in larger corporations.

Question 4

Why do people join groups?

Accepted Answer

1) To satisfy mutual interests

Question 5

Some companies are structured such that people work together on certain projects all the time and do not apply their specialty to a wide range of products. These companies are utilizing:

Accepted Answer

A)  intact teams. 
B)  cross-functional teams. 
C)  temporary teams. 
D)  improvement teams. 
A)  intact teams. 
B)  cross-functional teams. 
C)  temporary teams. 
D)  improvement teams.

Question 6

Which of the following can cause a team to fail?

Accepted Answer

A)  Members do not share a common vision. 
B)  Managers are reluctant to relinquish control. 
C)  Members do not want to cooperate with other teams 
D)  All of the above 
A)  Members do not share a common vision. 
B)  Managers are reluctant to relinquish control. 
C)  Members do not want to cooperate with other teams 
D)  All of the above

Question 7

When group members are attracted to each other, accept the group's goals, and work together toward meeting them, it may be said that the group has high:

Accepted Answer

A)  cohesiveness. 
B)  role differentiation. 
C)  social facilitation. 
D)  status. 
A)  cohesiveness. 
B)  role differentiation. 
C)  social facilitation. 
D)  status.

Question 8

Status symbols:

Accepted Answer

A)  remind organizational members of their roles. 
B)  provide a sense of identification with a group. 
C)  provide assurance of rewards available to those who perform well. 
D)  All of these. 
A)  remind organizational members of their roles. 
B)  provide a sense of identification with a group. 
C)  provide assurance of rewards available to those who perform well. 
D)  All of these.

Question 9

Group dynamics refers to the use of groups or teams in which members are mutually committed to goals and there is leadership toward those goals.

Accepted Answer

A) True 
 B)False

Question 10

John tends to encourage most of his teammates to better performance when he is working with them. This is an example of social facilitation.

Accepted Answer

A) True 
 B)False

Question 11

People join groups both because they share mutual goals but also for protection from other groups.

Accepted Answer

A) True 
 B)False

Question 12

In one large study that surveyed 1,000 companies in the United States it was found that ________ of them used some work teams.

Accepted Answer

A)  64% 
B)  13% 
C)  47% 
D)  89% 
A)  64% 
B)  13% 
C)  47% 
D)  89%

Question 13

A manager should insure that a team has the proper resources to function at which stage in the creation of the team?

Accepted Answer

A)  Creating performance conditions 
B)  Prework 
C)  Forming and building the team 
D)  Providing support 
A)  Creating performance conditions 
B)  Prework 
C)  Forming and building the team 
D)  Providing support

Question 14

The ________ asserts that groups go through two stages marked by the mid-point of the group's time together.

Accepted Answer

A)  group contingency schematic 
B)  punctuated-equilibrium model 
C)  socialization transfer model. 
D)  congruence-productivity paradigm 
A)  group contingency schematic 
B)  punctuated-equilibrium model 
C)  socialization transfer model. 
D)  congruence-productivity paradigm

Question 15

A Sun Microsystems virtual team worked together for seven months without ever being in the same room.

Accepted Answer

A) True 
 B)False

Question 16

Table 8.2
As a consultant of group processes, you are observing B.C.H.C., Inc.'s self-managing teams and work groups, which are in different stages of development in this medium-sized manufacturing business. You have named the teams and groups A, B, C, D, and E, to conceal their names and get the most honest information possible. Group D has resolved its issues of leadership and is devoting all of its energy to getting the task done. Team C, on the other hand, shows significant resistance to its appointed leader's guidance, and there is a lot of argument over roles within the group. The members of Group A are still getting acquainted in their meetings. They are setting their formal norms and clarifying expectations.Team B is full of hostility. At least one group member has 'withdrawn' by sitting quietly and no longer participating in the discussions/arguments.
-Refer to Table 8.2. Group D seems to be in the development stage of:

Accepted Answer

A)  adjourning. 
B)  storming. 
C)  norming. 
D)  performing. 
A)  adjourning. 
B)  storming. 
C)  norming. 
D)  performing.

Question 17

Table 8.4
Nermina is preparing to implement teams in her functional area. Currently she is studying how to create a team. In her past experience she often found that groups of people did less work than just one or two people could do. It is now two weeks later. Nermina is well into the process of creating teams. She is ensuring the correct resources, both human and material are available for the team.
-Refer to Table 8.4. Nermina's original experience with groups is an example of:

Accepted Answer

A)  social loafing. 
B)  common goals within work groups. 
C)  social facilitation. 
D)  distraction-conflict effect. 
A)  social loafing. 
B)  common goals within work groups. 
C)  social facilitation. 
D)  distraction-conflict effect.

Question 18

Bobbie Joe's team has information that Billie Jean's team needs but Bobbie Joe's team won't provide it because they are upset about how the other team took credit for one of their projects in the past. Billie Jean's team has some extra resources that Bobbie Joe's team needs but can't requisition but they won't share them since Bobbie Joe's team won't give up the information. It looks like these teams may fail because:

Accepted Answer

A)  the two teams are failing to cooperate with each other. 
B)  they haven't seen enough soap operas to know this doesn't work. 
C)  there is a lack of support from management. 
D)  neither team has sufficient resources or autonomy to accomplish their tasks. 
A)  the two teams are failing to cooperate with each other. 
B)  they haven't seen enough soap operas to know this doesn't work. 
C)  there is a lack of support from management. 
D)  neither team has sufficient resources or autonomy to accomplish their tasks.

Question 19

The beliefs that people have about what someone occupying a certain office is supposed to do are:

Accepted Answer

A)  group roles. 
B)  group structure. 
C)  role expectations. 
D)  role differentiation. 
A)  group roles. 
B)  group structure. 
C)  role expectations. 
D)  role differentiation.

Question 20

At stage 3 of creating a team, forming and building, a manager should:

Accepted Answer

A)  provide the resources necessary to function. 
B)  note exactly what work is to be done. 
C)  establish who is on the team and clarify its mission. 
D)  do all of these. 
A)  provide the resources necessary to function. 
B)  note exactly what work is to be done. 
C)  establish who is on the team and clarify its mission. 
D)  do all of these.

When organizations use cross-functional teams, people are usually members of one team only.

One way a team differs from a group has to do with:

The case studies reported in your text:

Why do people join groups?

Some companies are structured such that people work together on certain projects all the time and do not apply their specialty to a wide range of products. These companies are utilizing:

Which of the following can cause a team to fail?

When group members are attracted to each other, accept the group's goals, and work together toward meeting them, it may be said that the group has high:

Status symbols:

Group dynamics refers to the use of groups or teams in which members are mutually committed to goals and there is leadership toward those goals.

John tends to encourage most of his teammates to better performance when he is working with them. This is an example of social facilitation.

People join groups both because they share mutual goals but also for protection from other groups.

In one large study that surveyed 1,000 companies in the United States it was found that ________ of them used some work teams.

A manager should insure that a team has the proper resources to function at which stage in the creation of the team?

The ________ asserts that groups go through two stages marked by the mid-point of the group's time together.

A Sun Microsystems virtual team worked together for seven months without ever being in the same room.

The beliefs that people have about what someone occupying a certain office is supposed to do are:

At stage 3 of creating a team, forming and building, a manager should:

The Field of Organizational Behavior

Organizational Justice, Ethics, and Corporate Social Responsibility

Perception and Learning: Understanding and Adapting to the Work Environment

Individual Differences: Personality, Skills, and Abilities

Coping With Organizational Life: Emotions and Stress

Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

Motivation in Organizations

Communication in Organizations

Decisions Making in Organizations

Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work

Power: Its Uses and Abuses in Organizations

Leadership in Organizations

Organizational Culture, Creativity, and Innovation

Organizational Structure and Design

Managing Organizational Change: Strategic Planning and Organizational Development

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Exam 8: Group Dynamics and Work Teams

When organizations use cross-functional teams, people are usually members of one team only.

One way a team differs from a group has to do with:

The case studies reported in your text:

Why do people join groups?

Some companies are structured such that people work together on certain projects all the time and do not apply their specialty to a wide range of products. These companies are utilizing:

Which of the following can cause a team to fail?

When group members are attracted to each other, accept the group's goals, and work together toward meeting them, it may be said that the group has high:

Status symbols:

Group dynamics refers to the use of groups or teams in which members are mutually committed to goals and there is leadership toward those goals.

John tends to encourage most of his teammates to better performance when he is working with them. This is an example of social facilitation.

People join groups both because they share mutual goals but also for protection from other groups.

In one large study that surveyed 1,000 companies in the United States it was found that ________ of them used some work teams.

A manager should insure that a team has the proper resources to function at which stage in the creation of the team?

The ________ asserts that groups go through two stages marked by the mid-point of the group's time together.

A Sun Microsystems virtual team worked together for seven months without ever being in the same room.

The beliefs that people have about what someone occupying a certain office is supposed to do are:

At stage 3 of creating a team, forming and building, a manager should:

The Field of Organizational Behavior

Organizational Justice, Ethics, and Corporate Social Responsibility

Perception and Learning: Understanding and Adapting to the Work Environment

Individual Differences: Personality, Skills, and Abilities

Coping With Organizational Life: Emotions and Stress

Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

Motivation in Organizations

Communication in Organizations

Decisions Making in Organizations

Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work

Power: Its Uses and Abuses in Organizations

Leadership in Organizations

Organizational Culture, Creativity, and Innovation

Organizational Structure and Design

Managing Organizational Change: Strategic Planning and Organizational Development

Filters