Question 1

Teams differ according to five dimensions, including:

Accepted Answer

A)  the number of members. 
B)  their cultural diversity and gender mix. 
C)  physical presence. 
D)  their performance level: low, medium, or high. 
A)  the number of members. 
B)  their cultural diversity and gender mix. 
C)  physical presence. 
D)  their performance level: low, medium, or high.

Question 2

Social loafing can be lessened by:

Accepted Answer

A)  specializing tasks and making them more routine. 
B)  rewarding individuals for contributions to group performance. 
C)  identifying the group to its social peers. 
D)  doing all of the above. 
A)  specializing tasks and making them more routine. 
B)  rewarding individuals for contributions to group performance. 
C)  identifying the group to its social peers. 
D)  doing all of the above.

Question 3

An international study of social loafing showed that:

Accepted Answer

A)  culture has an influence on people's tendency to engage in social loafing. 
B)  culture has no influence on people's tendency to engage in social loafing. 
C)  collectivist cultures are more prone to social loafing than other cultures. 
D)  None of these. 
A)  culture has an influence on people's tendency to engage in social loafing. 
B)  culture has no influence on people's tendency to engage in social loafing. 
C)  collectivist cultures are more prone to social loafing than other cultures. 
D)  None of these.

Question 4

In what stage of group development do group members work toward getting their jobs done?

Accepted Answer

A)  Forming 
B)  Adjourning 
C)  Norming 
D)  Performing 
A)  Forming 
B)  Adjourning 
C)  Norming 
D)  Performing

Question 5

A norm that guides behavior that should be avoided is known as a:

Accepted Answer

A)  differentiated norm. 
B)  prescriptive norm. 
C)  proscriptive norm. 
D)  precedent norm. 
A)  differentiated norm. 
B)  prescriptive norm. 
C)  proscriptive norm. 
D)  precedent norm.

Question 6

Research into social loafing and group performance showed that countries like China and Israel with collectivist cultures found that:

Accepted Answer

A)  social loafing occurs as much as in individualistic cultures like the U.S. 
B)  workers performed better in groups than they did alone. 
C)  workers performed well in small groups but loafed in larger groups. 
D)  individuals outperformed groups in all but a very few tasks. 
A)  social loafing occurs as much as in individualistic cultures like the U.S. 
B)  workers performed better in groups than they did alone. 
C)  workers performed well in small groups but loafed in larger groups. 
D)  individuals outperformed groups in all but a very few tasks.

Question 7

An alternative group model, the punctuated-equilibrium model, reduces the traditional five stages of group development to two and it is in the second phase when a group tries new ideas and new perspectives.

Accepted Answer

A) True 
 B)False

Question 8

Identify the five major dimensions of teams, including examples of teams associated with each dimension.

Accepted Answer

The first dimension is purpose or missio

Question 9

Offer some tips on developing successful teams.

Accepted Answer

Compensate team performance. Teams are n

Question 10

Table 8.4
Nermina is preparing to implement teams in her functional area. Currently she is studying how to create a team. In her past experience she often found that groups of people did less work than just one or two people could do. It is now two weeks later. Nermina is well into the process of creating teams. She is ensuring the correct resources, both human and material are available for the team.
-Refer to Table 8.4. Two weeks into the implementation of her teams, Nermina is at what stage in team creation?

Accepted Answer

A)  Prework 
B)  Creating performance conditions 
C)  Forming and building the team 
D)  Providing ongoing support for the team 
A)  Prework 
B)  Creating performance conditions 
C)  Forming and building the team 
D)  Providing ongoing support for the team

Question 11

Bill has taken a job with another accounting firm. He quickly discovers that the norms from his previous employer (maximum billable hours, 80 hours weeks, etc.) are the same here. This is an example of a norm developing because of:

Accepted Answer

A)  carryovers from other situations. 
B)  an explicit statement by a superior. 
C)  precedents set over time. 
D)  critical events in the group's history. 
A)  carryovers from other situations. 
B)  an explicit statement by a superior. 
C)  precedents set over time. 
D)  critical events in the group's history.

Question 12

Jamie is trying to get the church board to make a decision, as most members are just tired of the debate. He has taken on the group member role of:

Accepted Answer

A)  initiator-contributor. 
B)  encourager. 
C)  energizer. 
D)  expediter. 
A)  initiator-contributor. 
B)  encourager. 
C)  energizer. 
D)  expediter.

Question 13

A study of computerized performance monitoring showed that:

Accepted Answer

A)  monitoring resulted in a drive theory effect and increased performance. 
B)  monitoring had no impact on task performance. 
C)  it reduced evaluation apprehension to the point where monitored performance increased over non-monitored performance. 
D)  social facilitation occurs even when the "observer" is present only electronically. 
A)  monitoring resulted in a drive theory effect and increased performance. 
B)  monitoring had no impact on task performance. 
C)  it reduced evaluation apprehension to the point where monitored performance increased over non-monitored performance. 
D)  social facilitation occurs even when the "observer" is present only electronically.

Question 14

Research on the use of teams shows that:

Accepted Answer

A)  manufacturers like GM experience high levels of success with teams. 
B)  teams have succeeded in the service industry as well as manufacturing. 
C)  there isn't a clear and convincing case for the overall effectiveness of teams. 
D)  All of these are true. 
A)  manufacturers like GM experience high levels of success with teams. 
B)  teams have succeeded in the service industry as well as manufacturing. 
C)  there isn't a clear and convincing case for the overall effectiveness of teams. 
D)  All of these are true.

Question 15

Teams that are primarily oriented toward the mission of increasing organizational effectiveness are:

Accepted Answer

A)  improvement teams. 
B)  work teams. 
C)  temporary teams. 
D)  quality teams. 
A)  improvement teams. 
B)  work teams. 
C)  temporary teams. 
D)  quality teams.

Question 16

Sushani is observing group functioning as part of her OB studies. The group she's observing seems to be fairly cohesive, is developing close interpersonal relationships and a feeling of camaraderie, etc. This group is in the ________ stage of group development.

Accepted Answer

A)  forming 
B)  storming 
C)  norming 
D)  performing 
A)  forming 
B)  storming 
C)  norming 
D)  performing

Question 17

Table 8.3
Management is considering the implementation of teams in the company. Several issues come up during the initial discussion. First, should the teams be permanent or established simply for specific projects and terminated when the project is completed? Second, do we want self-managing teams, supervisor led teams, or a mix? Third issue, do we want teams within departments or should we use some cross-functional teams? The discussion concludes with a fourth issue, do we want teams focused on improving our processes or simply accomplishing the work we are already doing?
-Refer to Table 8.3. The fourth and final issue discussed relates to the ________ dimension of teams.

Accepted Answer

A)  time 
B)  authority structure 
C)  degree of autonomy 
D)  purpose or mission 
A)  time 
B)  authority structure 
C)  degree of autonomy 
D)  purpose or mission

Question 18

Research has shown that social loafing may be combated by:

Accepted Answer

A)  using only additive tasks. 
B)  building more effective team incentives. 
C)  threatening to punish people for not performing up to standards. 
D)  creating a more individualistic culture in the organization. 
A)  using only additive tasks. 
B)  building more effective team incentives. 
C)  threatening to punish people for not performing up to standards. 
D)  creating a more individualistic culture in the organization.

Question 19

When task performance of a group is determined by pooled efforts, it is known as:

Accepted Answer

A)  an additive task. 
B)  a disjunctive task. 
C)  a social task. 
D)  conjunctive task. 
A)  an additive task. 
B)  a disjunctive task. 
C)  a social task. 
D)  conjunctive task.

Question 20

Social loafing is a cross-cultural phenomenon in that both collectivist and individualist cultures experience a high degree of social loafing in work groups.

Accepted Answer

A) True 
 B)False

Teams differ according to five dimensions, including:

Social loafing can be lessened by:

An international study of social loafing showed that:

In what stage of group development do group members work toward getting their jobs done?

A norm that guides behavior that should be avoided is known as a:

Research into social loafing and group performance showed that countries like China and Israel with collectivist cultures found that:

An alternative group model, the punctuated-equilibrium model, reduces the traditional five stages of group development to two and it is in the second phase when a group tries new ideas and new perspectives.

Identify the five major dimensions of teams, including examples of teams associated with each dimension.

Offer some tips on developing successful teams.

Bill has taken a job with another accounting firm. He quickly discovers that the norms from his previous employer (maximum billable hours, 80 hours weeks, etc.) are the same here. This is an example of a norm developing because of:

Jamie is trying to get the church board to make a decision, as most members are just tired of the debate. He has taken on the group member role of:

A study of computerized performance monitoring showed that:

Research on the use of teams shows that:

Teams that are primarily oriented toward the mission of increasing organizational effectiveness are:

Sushani is observing group functioning as part of her OB studies. The group she's observing seems to be fairly cohesive, is developing close interpersonal relationships and a feeling of camaraderie, etc. This group is in the ________ stage of group development.

Research has shown that social loafing may be combated by:

When task performance of a group is determined by pooled efforts, it is known as:

Social loafing is a cross-cultural phenomenon in that both collectivist and individualist cultures experience a high degree of social loafing in work groups.

The Field of Organizational Behavior

Organizational Justice, Ethics, and Corporate Social Responsibility

Perception and Learning: Understanding and Adapting to the Work Environment

Individual Differences: Personality, Skills, and Abilities

Coping With Organizational Life: Emotions and Stress

Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

Motivation in Organizations

Communication in Organizations

Decisions Making in Organizations

Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work

Power: Its Uses and Abuses in Organizations

Leadership in Organizations

Organizational Culture, Creativity, and Innovation

Organizational Structure and Design

Managing Organizational Change: Strategic Planning and Organizational Development

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Exam 8: Group Dynamics and Work Teams

Teams differ according to five dimensions, including:

Social loafing can be lessened by:

An international study of social loafing showed that:

In what stage of group development do group members work toward getting their jobs done?

A norm that guides behavior that should be avoided is known as a:

Research into social loafing and group performance showed that countries like China and Israel with collectivist cultures found that:

An alternative group model, the punctuated-equilibrium model, reduces the traditional five stages of group development to two and it is in the second phase when a group tries new ideas and new perspectives.

Identify the five major dimensions of teams, including examples of teams associated with each dimension.

Offer some tips on developing successful teams.

Bill has taken a job with another accounting firm. He quickly discovers that the norms from his previous employer (maximum billable hours, 80 hours weeks, etc.) are the same here. This is an example of a norm developing because of:

Jamie is trying to get the church board to make a decision, as most members are just tired of the debate. He has taken on the group member role of:

A study of computerized performance monitoring showed that:

Research on the use of teams shows that:

Teams that are primarily oriented toward the mission of increasing organizational effectiveness are:

Sushani is observing group functioning as part of her OB studies. The group she's observing seems to be fairly cohesive, is developing close interpersonal relationships and a feeling of camaraderie, etc. This group is in the ________ stage of group development.

Research has shown that social loafing may be combated by:

When task performance of a group is determined by pooled efforts, it is known as:

Social loafing is a cross-cultural phenomenon in that both collectivist and individualist cultures experience a high degree of social loafing in work groups.

The Field of Organizational Behavior

Organizational Justice, Ethics, and Corporate Social Responsibility

Perception and Learning: Understanding and Adapting to the Work Environment

Individual Differences: Personality, Skills, and Abilities

Coping With Organizational Life: Emotions and Stress

Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

Motivation in Organizations

Communication in Organizations

Decisions Making in Organizations

Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work

Power: Its Uses and Abuses in Organizations

Leadership in Organizations

Organizational Culture, Creativity, and Innovation

Organizational Structure and Design

Managing Organizational Change: Strategic Planning and Organizational Development

Filters