Exam 6: Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

Despite the September 11 terrorist attacks, most Muslims working in the United States have not been the target of prejudice.

Understanding why Italians and Norwegians behave differently on the job would involve which of the following tools of skills-based training?

Dirk tends to put as little effort into his job as possible because he believes what he does at work has little impact on how he is viewed, compensated, or promoted. Dirk's actions represent the ________ component of his attitude about work.

According to "value theory," people are dissatisfied with their jobs when:

The value theory of job satisfaction argues that almost any factor can be a source of job satisfaction, so long as it is something that people value.

In 1987, about ________ percent of Americans reported feeling satisfied with their jobs, while in 2009, about ________ percent reported being satisfied

The nature of the workforce composition, in terms of age, gender and ethnic makeup, is known as:

Table 6.1 Three middle managers are discussing their attitudes about work over lunch. Lee is expressing how much he likes working for his boss, but he dislikes his current work assignment, and he says it's too tedious. He's looking forward to its completion so he can move on to more exciting work. Tim tells his luncheon partners that he's convinced he got his current position because his previous boss wanted to help him along in his career. (Tim doesn't know his previous boss couldn't stand him and wanted to move him out of his area.) Tim is very happy because he believes he has the right skill mix to be successful in his new position. Andrea tells everyone that she is looking for another job. She has been for several months, but "the right thing hasn't come along yet." She has advanced her career by changing jobs every 12-18 months. Their fourth luncheon partner, Leslie, is also unhappy on the job and looking for another position. She believes that her current boss is threatened by her competence and is holding her back from greater opportunities. Leslie wants to stay with the company but wants to work for someone else. -Refer to Table 6.1. Leslie's thoughts about her boss's role in her career display the ________ component of Leslie's attitudes about her work.

All of the following statements about affirmative action are true except:

Chinese managers tend to pay less attention to absenteeism than do Canadians.

Research shows that the ________ organizations could be classified as high-performance organizations, the ________employees reported being satisfied with their jobs, and the ________ were the incidents of work-related accidents.

Prejudice in the work place can be based on age in that younger workers can find themselves the victims of prejudice as much as older workers.

For diversity management to work, companies need:

When compared to turnover, absenteeism:

Which of the following types of discrimination is not currently prohibited by federal law?

The behavioral component of an attitude is our predisposition to act in a certain way.

Identify the two key factors that affect whether someone decides to quit, according to the unfolding model of voluntary turnover.

According to the dispositional model of job satisfaction, people who like whatever job they're doing at one point in time are expected to like the jobs they're doing at another point in time, even if they're doing different jobs.

A survey of American workers has shown that religious bias:

Kim knows that all women bosses are difficult to work with, so she's not looking forward to meeting her boss. Turns out her boss is both competent and pleasant. Kim's "knowledge" of her boss is an example of which component of an attitude?