Question 1

The objective behind a diversity management program in business is to ________.

Accepted Answer

A)  adhere to legal regulations and bureaucratic procedures 
B)  avoid penalties associated with discrimination 
C)  systematically transform an organization's culture 
D)  None of the above 
A)  adhere to legal regulations and bureaucratic procedures 
B)  avoid penalties associated with discrimination 
C)  systematically transform an organization's culture 
D)  None of the above

Question 2

Incentive plans in which employees receive bonuses in proportion to the company's profitability are called:

Accepted Answer

A)  profit-sharing plans. 
B)  gain-sharing plans. 
C)  bonus plans. 
D)  optimization plans. 
A)  profit-sharing plans. 
B)  gain-sharing plans. 
C)  bonus plans. 
D)  optimization plans.

Question 3

Which of the following are ways to promote job satisfaction?

Accepted Answer

A)  Improve the quality of supervision 
B)  Make fun jobs more difficult 
C)  Create pay systems based on seniority 
D)  Match people to jobs that differ from their interests 
A)  Improve the quality of supervision 
B)  Make fun jobs more difficult 
C)  Create pay systems based on seniority 
D)  Match people to jobs that differ from their interests

Question 4

The most prominent way companies are promoting diversity is through flexible work schedules or permitting employees to take religious holidays.

Accepted Answer

A) True 
 B)False

Question 5

Unscheduled absences have been estimated to account for approximately ________ percent of payroll expenses.

Accepted Answer

A)  15 
B)  33 
C)  49 
D)  60 
A)  15 
B)  33 
C)  49 
D)  60

Question 6

Why are most new entrants to the workforce expected to be women and people of color?

Accepted Answer

There are three major trends leading to

Question 7

Job dissatisfaction may influence which of the following variables?

Accepted Answer

A)  Unemployment, unionization, and organizational commitment 
B)  Absenteeism, voluntary turnover, and job performance 
C)  Work-related attitudes, prejudice, and unemployment 
D)  Organizational commitment, organizational citizenship, and involuntary turnover 
A)  Unemployment, unionization, and organizational commitment 
B)  Absenteeism, voluntary turnover, and job performance 
C)  Work-related attitudes, prejudice, and unemployment 
D)  Organizational commitment, organizational citizenship, and involuntary turnover

Question 8

The law enacted to safeguard the rights of people with physical and mental disabilities was the:

Accepted Answer

A)  Civil Rights Act of 1991. 
B)  Equal Employment Opportunities Act. 
C)  Labor Relations Act of 1978. 
D)  Americans with Disabilities Act. 
A)  Civil Rights Act of 1991. 
B)  Equal Employment Opportunities Act. 
C)  Labor Relations Act of 1978. 
D)  Americans with Disabilities Act.

Question 9

The primary motive behind companies engaging in diversity management is to improve business.

Accepted Answer

A) True 
 B)False

Question 10

How can generational communication gaps at work be bridged?

Accepted Answer

Generational communication gaps can be m

Question 11

People's satisfaction with their job is inclined to drop over time, from when they first start in the position to later when they have experience in the position. This is known as:

Accepted Answer

A)  hangover effect. 
B)  social information processing. 
C)  honeymoon effect. 
D)  unfolding model of turnover. 
A)  hangover effect. 
B)  social information processing. 
C)  honeymoon effect. 
D)  unfolding model of turnover.

Question 12

A negative attitude we hold toward another, based on his/her membership in a particular group, is called:

Accepted Answer

A)  a stereotype. 
B)  discrimination. 
C)  groupism. 
D)  a prejudice. 
A)  a stereotype. 
B)  discrimination. 
C)  groupism. 
D)  a prejudice.

Question 13

Which of the following is true about companies' experience with older workers?

Accepted Answer

A)  They tend to be out sick more often. 
B)  Most companies have found older workers difficult to train and slow to learn. 
C)  They have good skills, high commitment, and strong safety records. 
D)  Younger workers tend to displace them. 
A)  They tend to be out sick more often. 
B)  Most companies have found older workers difficult to train and slow to learn. 
C)  They have good skills, high commitment, and strong safety records. 
D)  Younger workers tend to displace them.

Question 14

A gain-sharing plan is an incentive plan in which employees receive bonuses in proportion to the company's profitability.

Accepted Answer

A) True 
 B)False

Question 15

The extent to which people identify with, and are involved in, their organizations is known as:

Accepted Answer

A)  job satisfaction. 
B)  organizational commitment. 
C)  organizational citizenship. 
D)  motivation. 
A)  job satisfaction. 
B)  organizational commitment. 
C)  organizational citizenship. 
D)  motivation.

Question 16

Companies that are ________ oriented with managers who have high ________ commitment tend to have ________ financial performance.

Accepted Answer

A)  performance, affective, improved 
B)  maintenance, affective, improved 
C)  performance, continuance, unchanged 
D)  maintenance, continuance, improved 
A)  performance, affective, improved 
B)  maintenance, affective, improved 
C)  performance, continuance, unchanged 
D)  maintenance, continuance, improved

Question 17

Table 6.1
Three middle managers are discussing their attitudes about work over lunch. Lee is expressing how much he likes working for his boss, but he dislikes his current work assignment, and he says it's too tedious. He's looking forward to its completion so he can move on to more exciting work. Tim tells his luncheon partners that he's convinced he got his current position because his previous boss wanted to help him along in his career. (Tim doesn't know his previous boss couldn't stand him and wanted to move him out of his area.) Tim is very happy because he believes he has the right skill mix to be successful in his new position. Andrea tells everyone that she is looking for another job. She has been for several months, but "the right thing hasn't come along yet." She has advanced her career by changing jobs every 12-18 months. Their fourth luncheon partner, Leslie, is also unhappy on the job and looking for another position. She believes that her current boss is threatened by her competence and is holding her back from greater opportunities. Leslie wants to stay with the company but wants to work for someone else.
-Refer to Table 6.1. Andrea's comments focus on the ________ component of her attitudes toward her job.

Accepted Answer

A)  behavioral 
B)  cognitive 
C)  affective 
D)  evaluative 
A)  behavioral 
B)  cognitive 
C)  affective 
D)  evaluative

Question 18

In an organization with a high-performance system:

Accepted Answer

A)  employees are less likely to be satisfied with their jobs. 
B)  the incidence of work-related accidents is likely to be high. 
C)  opportunities for low-level employees are likely to be limited. 
D)  employees are more likely to be satisfied. 
A)  employees are less likely to be satisfied with their jobs. 
B)  the incidence of work-related accidents is likely to be high. 
C)  opportunities for low-level employees are likely to be limited. 
D)  employees are more likely to be satisfied.

Question 19

Typically, most senior managers do not get involved in diversity initiatives.

Accepted Answer

A) True 
 B)False

Question 20

The relationship between job satisfaction and mood shows that they:

Accepted Answer

A)  closely linked at work. 
B)  impact each other. 
C)  impact work moods. 
D)  All of the above. 
A)  closely linked at work. 
B)  impact each other. 
C)  impact work moods. 
D)  All of the above.

The objective behind a diversity management program in business is to ________.

Incentive plans in which employees receive bonuses in proportion to the company's profitability are called:

Which of the following are ways to promote job satisfaction?

The most prominent way companies are promoting diversity is through flexible work schedules or permitting employees to take religious holidays.

Unscheduled absences have been estimated to account for approximately ________ percent of payroll expenses.

Why are most new entrants to the workforce expected to be women and people of color?

Job dissatisfaction may influence which of the following variables?

The law enacted to safeguard the rights of people with physical and mental disabilities was the:

The primary motive behind companies engaging in diversity management is to improve business.

How can generational communication gaps at work be bridged?

People's satisfaction with their job is inclined to drop over time, from when they first start in the position to later when they have experience in the position. This is known as:

A negative attitude we hold toward another, based on his/her membership in a particular group, is called:

Which of the following is true about companies' experience with older workers?

A gain-sharing plan is an incentive plan in which employees receive bonuses in proportion to the company's profitability.

The extent to which people identify with, and are involved in, their organizations is known as:

Companies that are oriented with managers who have high commitment tend to have financial performance.

In an organization with a high-performance system:

Typically, most senior managers do not get involved in diversity initiatives.

The relationship between job satisfaction and mood shows that they:

The Field of Organizational Behavior

Organizational Justice, Ethics, and Corporate Social Responsibility

Perception and Learning: Understanding and Adapting to the Work Environment

Individual Differences: Personality, Skills, and Abilities

Coping With Organizational Life: Emotions and Stress

Motivation in Organizations

Group Dynamics and Work Teams

Communication in Organizations

Decisions Making in Organizations

Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work

Power: Its Uses and Abuses in Organizations

Leadership in Organizations

Organizational Culture, Creativity, and Innovation

Organizational Structure and Design

Managing Organizational Change: Strategic Planning and Organizational Development

Filters

Exam 6: Work-Related Attitudes: Prejudice, Job Satisfaction and Organizational Commitment

The objective behind a diversity management program in business is to ________.

Incentive plans in which employees receive bonuses in proportion to the company's profitability are called:

Which of the following are ways to promote job satisfaction?

The most prominent way companies are promoting diversity is through flexible work schedules or permitting employees to take religious holidays.

Unscheduled absences have been estimated to account for approximately ________ percent of payroll expenses.

Why are most new entrants to the workforce expected to be women and people of color?

Job dissatisfaction may influence which of the following variables?

The law enacted to safeguard the rights of people with physical and mental disabilities was the:

The primary motive behind companies engaging in diversity management is to improve business.

How can generational communication gaps at work be bridged?

People's satisfaction with their job is inclined to drop over time, from when they first start in the position to later when they have experience in the position. This is known as:

A negative attitude we hold toward another, based on his/her membership in a particular group, is called:

Which of the following is true about companies' experience with older workers?

A gain-sharing plan is an incentive plan in which employees receive bonuses in proportion to the company's profitability.

The extent to which people identify with, and are involved in, their organizations is known as:

Companies that are ________ oriented with managers who have high ________ commitment tend to have ________ financial performance.

In an organization with a high-performance system:

Typically, most senior managers do not get involved in diversity initiatives.

The relationship between job satisfaction and mood shows that they:

The Field of Organizational Behavior

Organizational Justice, Ethics, and Corporate Social Responsibility

Perception and Learning: Understanding and Adapting to the Work Environment

Individual Differences: Personality, Skills, and Abilities

Coping With Organizational Life: Emotions and Stress

Motivation in Organizations

Group Dynamics and Work Teams

Communication in Organizations

Decisions Making in Organizations

Conflict, Cooperation, Trust, and Deviance: Interpersonal Behavior at Work

Power: Its Uses and Abuses in Organizations

Leadership in Organizations

Organizational Culture, Creativity, and Innovation

Organizational Structure and Design

Managing Organizational Change: Strategic Planning and Organizational Development

Filters

Companies that are oriented with managers who have high commitment tend to have financial performance.