Question 1

Courts will issue an injunction against union tactics only if management can show a "just cause" to restrict the union tactic.

Accepted Answer

A) True 
 B)False

Question 2

The number of households that face the burden of caring for one or more elderly parents has increased significantly over the past decade.

Accepted Answer

A) True 
 B)False

Question 3

From a work-related perspective,elder care providers may require _____________ as part of their job.

Accepted Answer

A) mini-van ownership 
B) medicare options 
C) flextime,job sharing,and telecommuting 
D) distance learning classes 
A) mini-van ownership 
B) medicare options 
C) flextime,job sharing,and telecommuting 
D) distance learning classes

Question 4

In a primary boycott,a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labor dispute.

Accepted Answer

A) True 
 B)False

Question 5

The union movement in the United States was an outgrowth of the economic transition caused by the:

Accepted Answer

A) Revolutionary War. 
B) Great Depression. 
C) Industrial Revolution. 
D) passage of antitrust legislation by the federal government. 
A) Revolutionary War. 
B) Great Depression. 
C) Industrial Revolution. 
D) passage of antitrust legislation by the federal government.

Question 6

According to business observers,which of the following is a reason for labor's decline?

Accepted Answer

A) Shifts from service to manufacturing industries 
B) Decline in part-time work 
C) Labor's success in seeing issues it championed become law 
D) Increased local competition 
A) Shifts from service to manufacturing industries 
B) Decline in part-time work 
C) Labor's success in seeing issues it championed become law 
D) Increased local competition

Question 7

The Taft-Hartley Act:

Accepted Answer

A) established the first minimum wage. 
B) allowed individual states to pass right-to-work laws prohibiting compulsory union membership. 
C) required management to bargain in good faith with union representatives. 
D) set up the process by which unions could be recognized as the exclusive bargaining agents for a group of workers. 
A) established the first minimum wage. 
B) allowed individual states to pass right-to-work laws prohibiting compulsory union membership. 
C) required management to bargain in good faith with union representatives. 
D) set up the process by which unions could be recognized as the exclusive bargaining agents for a group of workers.

Question 8

The departure of the Service Employees International Union (1.8 million members strong)from the AFL-CIO:

Accepted Answer

A) strengthened the focus of the AFL-CIO to serve those who work in manufacturing jobs. 
B) weakened the AFL-CIO,even though it still has about 10.5 million members. 
C) was the result of the passage of the Taft-Hartley Act. 
D) created room for more craft unions to join the AFL-CIO. 
A) strengthened the focus of the AFL-CIO to serve those who work in manufacturing jobs. 
B) weakened the AFL-CIO,even though it still has about 10.5 million members. 
C) was the result of the passage of the Taft-Hartley Act. 
D) created room for more craft unions to join the AFL-CIO.

Question 9

During the 1980s unions became increasingly concerned with the issues of job security and union recognition.

Accepted Answer

A) True 
 B)False

Question 10

The initial objective of the American Federation of Labor (AFL)was to provide union membership to workers in all industries.

Accepted Answer

A) True 
 B)False

Question 11

The late Peter Drucker,one of 20th century's leading management consultants was very critical of the exorbitant compensations that some CEOs were getting.

Accepted Answer

A) True 
 B)False

Question 12

The emergence of ______________ has changed the nature of work and affected labor-management relations.

Accepted Answer

A) global competition 
B) yellow-dog contracts 
C) closed shop agreements 
D) scientific management 
A) global competition 
B) yellow-dog contracts 
C) closed shop agreements 
D) scientific management

Question 13

The Norris-LaGuardia Act made it more difficult for unions to legally recruit new members.

Accepted Answer

A) True 
 B)False

Question 14

On-site child-care remains the only acceptable way for firms to meet the childcare concerns of their employees.

Accepted Answer

A) True 
 B)False

Question 15

Workers at the West Fenton plant of Malzone Industries have gone out on strike.Management believes it could continue operating the plant during the strike by hiring replacement workers.If the company hires nonunion workers to continue its operations,it will be violating a recent Supreme Court ruling that declared hiring replacement workers as a violation of the Wagner Act.

Accepted Answer

A) True 
 B)False

Question 16

The use of strikebreakers did not become a common management tactic used in labor disputes until the 1980s.

Accepted Answer

A) True 
 B)False

Question 17

The sources of many grievances include overtime rules,promotions,layoffs,and job assignments.

Accepted Answer

A) True 
 B)False

Question 18

The National Institute of Health estimates that each drug abuser can cost an employer approximately __________ annually.

Accepted Answer

A) $500 
B) $1,000 
C) $5,000 
D) $10,000 
A) $500 
B) $1,000 
C) $5,000 
D) $10,000

Question 19

The __________ is a tactic police,firefighters,and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.

Accepted Answer

A) gold cold 
B) steel deal 
C) slow-mo 
D) blue flu 
A) gold cold 
B) steel deal 
C) slow-mo 
D) blue flu

Question 20

The Industrial Revolution slowed the growth of unions by creating a rapidly rising standard of living for most workers.

Accepted Answer

A) True 
 B)False

Exam 12: Dealing With Employee-Management Issues and Relationships

Courts will issue an injunction against union tactics only if management can show a "just cause" to restrict the union tactic.

The number of households that face the burden of caring for one or more elderly parents has increased significantly over the past decade.

From a work-related perspective,elder care providers may require _____________ as part of their job.

In a primary boycott,a union encourages its members and the general public not to buy the goods and services produced by a firm involved in a labor dispute.

The union movement in the United States was an outgrowth of the economic transition caused by the:

According to business observers,which of the following is a reason for labor's decline?

The Taft-Hartley Act:

The departure of the Service Employees International Union (1.8 million members strong)from the AFL-CIO:

During the 1980s unions became increasingly concerned with the issues of job security and union recognition.

The initial objective of the American Federation of Labor (AFL)was to provide union membership to workers in all industries.

The late Peter Drucker,one of 20th century's leading management consultants was very critical of the exorbitant compensations that some CEOs were getting.

The emergence of ______________ has changed the nature of work and affected labor-management relations.

The Norris-LaGuardia Act made it more difficult for unions to legally recruit new members.

On-site child-care remains the only acceptable way for firms to meet the childcare concerns of their employees.

The use of strikebreakers did not become a common management tactic used in labor disputes until the 1980s.

The sources of many grievances include overtime rules,promotions,layoffs,and job assignments.

The National Institute of Health estimates that each drug abuser can cost an employer approximately __________ annually.

The __________ is a tactic police,firefighters,and other workers who are not legally allowed to strike sometimes use to express their frustration and displeasure with working conditions or pay.

The Industrial Revolution slowed the growth of unions by creating a rapidly rising standard of living for most workers.

Taking Risks and Making Profits Within the Dynamic Business Environment

Understanding How Economics Affects Business

Doing Business in Global Markets

Demanding Ethical and Socially Responsible Behavior

How to Form a Business

Entrepreneurship and Starting a Small Business

Management and Leadership

Adapting Organizations to Todays Markets

Production and Operations Management

Motivating Employees

Human Resource Management: Finding and Keeping the Best Employees

Marketing: Helping Buyers Buy

Developing and Pricing Goods and Services

Distributing Products

Using Effective Promotions

Understanding Accounting and Financial Information

Financial Management

Using Securities Markets for Financing and Investing Opportunities

Money,financial Institutions,and the Federal Reserve

Bonus A: Using Technology to Manage Information

Bonus B: Managing Risk

Bonus C: Managing Your Personal Finances

Appendix: Working Within the Legal Environment

Filters

The late Peter Drucker,one of 20^th century's leading management consultants was very critical of the exorbitant compensations that some CEOs were getting.