Question 1

Since letters have been used traditionally as a personal form of communication, letter reports tend to use the personal style.

Accepted Answer

A) True 
 B)False  True

Question 2

Which of the following provide a written record of a group's activities and decisions, a history that includes announcements, reports, significant discussions, and decisions?

Accepted Answer

A)  feasibility studies 
B)  prefatory pages 
C)  checklists 
D)  minutes 
E)  agendas 
A)  feasibility studies 
B)  prefatory pages 
C)  checklists 
D)  minutes 
E)  agendas D

Question 3

The boundaries of the investigation you undertook as part of your report are referred to as the facts of authorization.

Accepted Answer

A) True 
 B)False  False

Question 4

Which of the following is true about meeting minutes?

Accepted Answer

A)  Minutes include only subjective data. 
B)  Minutes are primarily verbatim transcripts. 
C)  Minutes include only descriptive data. 
D)  Minutes vary in format across organizations. 
E)  Minutes do not have any legal significance. 
A)  Minutes include only subjective data. 
B)  Minutes are primarily verbatim transcripts. 
C)  Minutes include only descriptive data. 
D)  Minutes vary in format across organizations. 
E)  Minutes do not have any legal significance.

Question 5

Which of the following is true of short reports?

Accepted Answer

A)  Short reports, such as inventory reports, do not require introductory material. 
B)  Short reports are intended for relatively large audiences. 
C)  Short reports are intended for people who aren't likely to understand their context and purpose. 
D)  Short reports tend to deal with complex, non-routine problems. 
E)  Short reports are likely to use only the third person rather than personal pronouns. 
A)  Short reports, such as inventory reports, do not require introductory material. 
B)  Short reports are intended for relatively large audiences. 
C)  Short reports are intended for people who aren't likely to understand their context and purpose. 
D)  Short reports tend to deal with complex, non-routine problems. 
E)  Short reports are likely to use only the third person rather than personal pronouns.

Question 6

What is meant by the "scope" of a report?

Accepted Answer

The scope of a report refers t

Question 7

What are feasibility studies? Provide an example.

Accepted Answer

Examples may vary.
A type of problem-sol

Question 8

Which of the following is true about email reports?

Accepted Answer

A)  Email reports directed to readers high in the administration of an organization should be informal. 
B)  As email reports are primarily used to communicate with people outside an organization, they are usually formal. 
C)  Unlike the longer forms, email reports do not use headings or graphics. 
D)  Longer email reports are mailed as attachments, with the email message acting as a transmittal message. 
E)  Email reports are primarily used to provide information on complex issues that require lengthy and in-depth research. 
A)  Email reports directed to readers high in the administration of an organization should be informal. 
B)  As email reports are primarily used to communicate with people outside an organization, they are usually formal. 
C)  Unlike the longer forms, email reports do not use headings or graphics. 
D)  Longer email reports are mailed as attachments, with the email message acting as a transmittal message. 
E)  Email reports are primarily used to provide information on complex issues that require lengthy and in-depth research.

Question 9

Which of the following is true of routine operational reports?

Accepted Answer

A)  Routine operational reports constitute the majority of the reports written within companies. 
B)  Routine operational reports are generally longer than problem-solving reports. 
C)  Routine operational reports are among the most difficult reports to prepare. 
D)  Routine operational reports are not influenced by organizational culture. 
E)  Routine operational reports cannot be created using standardized forms or template macros. 
A)  Routine operational reports constitute the majority of the reports written within companies. 
B)  Routine operational reports are generally longer than problem-solving reports. 
C)  Routine operational reports are among the most difficult reports to prepare. 
D)  Routine operational reports are not influenced by organizational culture. 
E)  Routine operational reports cannot be created using standardized forms or template macros.

Question 10

The _____ is the report in miniature.

Accepted Answer

A)  executive summary 
B)  title page 
C)  table of contents 
D)  transmittal message 
E)  title fly 
A)  executive summary 
B)  title page 
C)  table of contents 
D)  transmittal message 
E)  title fly

Question 11

Why do short reports require only a few coherence helpers?

Accepted Answer

A)  The readers of short reports do not need detailed reminders or previews of information in the report. 
B)  The short report format does not support the use of individual sections or transitional phrases. 
C)  Short reports are mostly used to solve complex business problems. 
D)  The relationship between the writer and the reader is highly intuitive in short reports. 
E)  Short reports do not include introductions, clear headings, or brief transitional devices. 
A)  The readers of short reports do not need detailed reminders or previews of information in the report. 
B)  The short report format does not support the use of individual sections or transitional phrases. 
C)  Short reports are mostly used to solve complex business problems. 
D)  The relationship between the writer and the reader is highly intuitive in short reports. 
E)  Short reports do not include introductions, clear headings, or brief transitional devices.

Question 12

Which of the following is true of problem-solving reports?

Accepted Answer

A)  They are written regularly about routine operations. 
B)  Internal problem-solving reports are usually assigned to employees. 
C)  They always end with a recommended solution. 
D)  They focus on employees' progress toward particular goals. 
E)  Standardized forms and template merge documents are used to present problem-solving reports. 
A)  They are written regularly about routine operations. 
B)  Internal problem-solving reports are usually assigned to employees. 
C)  They always end with a recommended solution. 
D)  They focus on employees' progress toward particular goals. 
E)  Standardized forms and template merge documents are used to present problem-solving reports.

Question 13

Summarize the characteristics of each of the three ways of ending a long, formal report.

Accepted Answer

The three ways to end a report are with

Question 14

What are letter reports? Give two examples.

Accepted Answer

Examples may vary.
Letter reports are us

Question 15

Which of the following statements about feasibility studies is true?

Accepted Answer

A)  They may stop short of making a recommendation. 
B)  They are always written by external sources. 
C)  They are typically unsolicited. 
D)  They always used the indirect order. 
E)  Unlike most problem-solving reports, they are true persuasive messages. 
A)  They may stop short of making a recommendation. 
B)  They are always written by external sources. 
C)  They are typically unsolicited. 
D)  They always used the indirect order. 
E)  Unlike most problem-solving reports, they are true persuasive messages.

Question 16

The majority of the reports written within companies are routine operational reports.

Accepted Answer

A) True 
 B)False

Question 17

When composing a transmittal letter, you should begin the message by

Accepted Answer

A)  stating the attached report's topic and purpose. 
B)  emphasizing the key points of the report. 
C)  highlighting the findings presented in the report. 
D)  providing a friendly or forward-looking comment. 
E)  reiterating the recommendations in your report. 
A)  stating the attached report's topic and purpose. 
B)  emphasizing the key points of the report. 
C)  highlighting the findings presented in the report. 
D)  providing a friendly or forward-looking comment. 
E)  reiterating the recommendations in your report.

Question 18

Because email and memos are primarily communication between people who do not know each other, they are usually formal.

Accepted Answer

A) True 
 B)False

Question 19

All feasibility studies must end with a recommendation.

Accepted Answer

A) True 
 B)False

Question 20

Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Accepted Answer

A) True 
 B)False

Since letters have been used traditionally as a personal form of communication, letter reports tend to use the personal style.

Which of the following provide a written record of a group's activities and decisions, a history that includes announcements, reports, significant discussions, and decisions?

The boundaries of the investigation you undertook as part of your report are referred to as the facts of authorization.

Which of the following is true about meeting minutes?

Which of the following is true of short reports?

What is meant by the "scope" of a report?

What are feasibility studies? Provide an example.

Which of the following is true about email reports?

Which of the following is true of routine operational reports?

The _____ is the report in miniature.

Why do short reports require only a few coherence helpers?

Which of the following is true of problem-solving reports?

Summarize the characteristics of each of the three ways of ending a long, formal report.

What are letter reports? Give two examples.

Which of the following statements about feasibility studies is true?

The majority of the reports written within companies are routine operational reports.

When composing a transmittal letter, you should begin the message by

Because email and memos are primarily communication between people who do not know each other, they are usually formal.

All feasibility studies must end with a recommendation.

Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

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Exam 12: Creating the Right Type of Report

Since letters have been used traditionally as a personal form of communication, letter reports tend to use the personal style.

Which of the following provide a written record of a group's activities and decisions, a history that includes announcements, reports, significant discussions, and decisions?

The boundaries of the investigation you undertook as part of your report are referred to as the facts of authorization.

Which of the following is true about meeting minutes?

Which of the following is true of short reports?

What is meant by the "scope" of a report?

What are feasibility studies? Provide an example.

Which of the following is true about email reports?

Which of the following is true of routine operational reports?

The _____ is the report in miniature.

Why do short reports require only a few coherence helpers?

Which of the following is true of problem-solving reports?

Summarize the characteristics of each of the three ways of ending a long, formal report.

What are letter reports? Give two examples.

Which of the following statements about feasibility studies is true?

The majority of the reports written within companies are routine operational reports.

When composing a transmittal letter, you should begin the message by

Because email and memos are primarily communication between people who do not know each other, they are usually formal.

All feasibility studies must end with a recommendation.

Unlike other reports, the short report does not use graphics, an appendix, or a bibliography.

Communicating in the Workplace

Writing Effectively for Your Audience, Purpose, and Medium

Designing Documents With Visual Appeal

Communicating With Visuals

Crafting Effective Sentences and Paragraphs

Building Positive Relationships Through Communication

Communicating Across Cultures

Writing Good-News and Neutral Messages

Writing Bad-News Messages

Writing Persuasive Messages and Proposals

Researching Writing Reports

Delivering Business Presentations and Speeches

Putting Interpersonal Communication Skills to Work in Conversations and Meetings

Communicating in the Job Search

Filters