Exam 7: Communicating Across Cultures

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Melissa wants her company to adopt more environmentally friendly practices, so she has created a presentation to give to the board of directors. She begins her presentation by explaining some background information on these practices, such as why they are important for the environment and the company's image. Melissa then moves on to discussing exactly what measures she feels her company should adopt, and why she feels they are the best options. Given this information, Melissa is most likely from a(n) ______ culture.

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Briefly explain the difference between monochronic and polychronic cultures.

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Monochronic cultures are those that value punctuality, schedules, and completing tasks one at a time. Time is seen as linear and is divided into discrete units. People in monochronic cultures tend to focus on one thing at a time and prioritize efficiency and organization.

On the other hand, polychronic cultures view time as more fluid and less structured. People in polychronic cultures may engage in multiple activities at once and prioritize relationships and flexibility over strict adherence to schedules. Time is seen as more circular and events are often interconnected.

Overall, the main difference between monochronic and polychronic cultures lies in their attitudes towards time, scheduling, and multitasking.

Jean Luc and Oscar own a small manufacturing company in Louisiana, and they are meeting with two executives of a Mexican retail chain in the hopes of convincing them to carry their products. Jean Luc begins the pitch, and after a couple of minutes, Oscar jumps in to say, "Jean Luc really hit the nail on the head when he said these products offer better value than what you're currently carrying." The Mexican executives both speak English, but they look at each other in confusion. What mistake did Oscar make?

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Which of the following is an example of a stereotype?

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Check in does not mean the same thing as the words check and in do on their own. Check in is an example of

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List at least five ways you might conduct research on the culture of another country.

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When communicating with a nonnative English speaker, it is best to err on the side of simplicity to increase the likelihood of clear communication.

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Which of the following statements about good cross-cultural communication skills is not true?

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Which of the following statements about workplace values is true?

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Edwardo and his co-workers often show up and start meetings fifteen or even thirty minutes later than scheduled, indicating that they are probably members of a polychronic culture.

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Carly and Trent own a small graphic design company together. They can make decisions for the company by themselves, but they often ask for input from other employees and believe that decisions made by consensus tend to be better for the company as a whole. Carly and Trent's company has a(n) ______ culture.

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Geert Hofsted refers to the way people view relationships between superiors and subordinates as

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Cultures that exhibit a high power distance

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The measure of how people view relationships between superiors and subordinates is referred to as culture context.

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Tamiko and her friends all have social media accounts that they use to talk to each other. However, they rarely add people that they don't know very well to their friends lists, and they almost never comment on posts made by companies or celebrities because they don't want to overstep their authority. Tamiko and her friends are likely members of a

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Which of the following statements about body movements is true?

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Geography, history, and religion all play major roles in influencing culture.

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Cross-cultural business communication skills are only necessary for employees of companies that do business internationally.

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Marina's boss has absolute authority in her office. He makes the decisions, and Marina is expected to simply do as he says. Marina most likely lives in a ______ culture.

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Briefly explain why it is important to have cross-cultural business communication skills.

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