Question 1

A new nurse wants feedback from the other more experienced nurses on the unit.Which request for feedback,if made by the new nurse,would be most appropriate?

Accepted Answer

A) "How do you think I am doing?" 
B) "I would like to know my strengths and weaknesses." 
C) "I still feel incompetent but would like some feedback." 
D) "What do you think about the accuracy of my assessments?" 
A) "How do you think I am doing?" 
B) "I would like to know my strengths and weaknesses." 
C) "I still feel incompetent but would like some feedback." 
D) "What do you think about the accuracy of my assessments?" D

Question 2

The nurse is concerned about a nursing assistant who does not immediately report vital signs that are out of normal range.Arrange the nurse's statements below in the correct order to give assertive feedback to the nursing assistant.
A)"I would prefer that you notify me immediately if vital signs are abnormal."
B)"The patients with abnormal vital signs are not evaluated in a timely manner."
C)"When you take vital signs,you do not report abnormal values to me immediately."
D)"I feel uncomfortable because the patients are not receiving safe nursing care."

Accepted Answer

C,B,A,D

Question 3

A licensed practical/vocational nurse (LPN/LVN)consistently forgets to administer medications and asks the registered nurse (RN)for specific advice.It is most appropriate for the RN to make which statement?

Accepted Answer

A) "Buy a digital watch with an alarm,and you will never forget again." 
B) "Something that helps me is to set the alarm on my watch as a reminder." 
C) "You should set the alarm on your watch as a reminder to give medications." 
D) "It is best if you set the alarm on your watch when the next medication is due." 
A) "Buy a digital watch with an alarm,and you will never forget again." 
B) "Something that helps me is to set the alarm on my watch as a reminder." 
C) "You should set the alarm on your watch as a reminder to give medications." 
D) "It is best if you set the alarm on your watch when the next medication is due." B

Question 4

The nurse manager of a critical care unit initiates three-hundred-and-sixty degree feedback as a tool to aid in the development of the staff nurses.Who will provide feedback on each nurse's performance?

Accepted Answer

A) Nurse manager,other staff nurses,and nursing assistants 
B) Patients,family members,and hospital volunteers 
C) Physicians,respiratory therapists,and other specialists 
D) Chief executive officer,nursing director,and nurse manager 
A) Nurse manager,other staff nurses,and nursing assistants 
B) Patients,family members,and hospital volunteers 
C) Physicians,respiratory therapists,and other specialists 
D) Chief executive officer,nursing director,and nurse manager

Question 5

The nurse cares for a patient who is admitted to the medical unit.The patient has type 2 diabetes mellitus,a blood glucose of 420 mg/dL,and a foot ulcer.Which statement,if made by the nurse,is appropriate when giving feedback to this patient?

Accepted Answer

A) "I am going to tell you what you are doing wrong because I know about diabetes." 
B) "You have this foot ulcer because you did not follow your diet and exercise plan." 
C) "From my perspective,the foot ulcer occurred because your blood sugars are high." 
D) "I know you don't want to hear this,but uncontrolled diabetes leads to complications." 
A) "I am going to tell you what you are doing wrong because I know about diabetes." 
B) "You have this foot ulcer because you did not follow your diet and exercise plan." 
C) "From my perspective,the foot ulcer occurred because your blood sugars are high." 
D) "I know you don't want to hear this,but uncontrolled diabetes leads to complications."

A new nurse wants feedback from the other more experienced nurses on the unit.Which request for feedback,if made by the new nurse,would be most appropriate?

A licensed practical/vocational nurse (LPN/LVN)consistently forgets to administer medications and asks the registered nurse (RN)for specific advice.It is most appropriate for the RN to make which statement?

The nurse manager of a critical care unit initiates three-hundred-and-sixty degree feedback as a tool to aid in the development of the staff nurses.Who will provide feedback on each nurse's performance?

The nurse cares for a patient who is admitted to the medical unit.The patient has type 2 diabetes mellitus,a blood glucose of 420 mg/dL,and a foot ulcer.Which statement,if made by the nurse,is appropriate when giving feedback to this patient?

Responsible, assertive, caring Communication in Nursing

The Client-Nurse Relationship: a Helping Relationship

Solving Problems Together

Understanding Each Other: Communication and Culture

Working Together in Groups

The Changing World of Electronic Communication

Warmth

Respect

Genuineness

Empathy

Self-Disclosure

Specificity

Asking Questions

Expressing Opinions

Humor

Spirituality

Requesting Support

Overcoming Evaluation Anxiety

Relaxation

Imagery

Positive Self-Talk

Confrontation

Refusing Unreasonable Requests

Communicating Assertively and Responsibly With Distressed Clients and Colleagues

Communicating Assertively and Responsibly With Aggressive Clients and Colleagues

Communicating Assertively and Responsibly With Unpopular Clients

Managing Team Conflict Assertively and Responsibly

Communicating at the End of Life

Continuing the Commitment

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Exam 19: Feedback

A new nurse wants feedback from the other more experienced nurses on the unit.Which request for feedback,if made by the new nurse,would be most appropriate?

A licensed practical/vocational nurse (LPN/LVN)consistently forgets to administer medications and asks the registered nurse (RN)for specific advice.It is most appropriate for the RN to make which statement?

The nurse manager of a critical care unit initiates three-hundred-and-sixty degree feedback as a tool to aid in the development of the staff nurses.Who will provide feedback on each nurse's performance?

The nurse cares for a patient who is admitted to the medical unit.The patient has type 2 diabetes mellitus,a blood glucose of 420 mg/dL,and a foot ulcer.Which statement,if made by the nurse,is appropriate when giving feedback to this patient?

Responsible, assertive, caring Communication in Nursing

The Client-Nurse Relationship: a Helping Relationship

Solving Problems Together

Understanding Each Other: Communication and Culture

Working Together in Groups

The Changing World of Electronic Communication

Warmth

Respect

Genuineness

Empathy

Self-Disclosure

Specificity

Asking Questions

Expressing Opinions

Humor

Spirituality

Requesting Support

Overcoming Evaluation Anxiety

Relaxation

Imagery

Positive Self-Talk

Confrontation

Refusing Unreasonable Requests

Communicating Assertively and Responsibly With Distressed Clients and Colleagues

Communicating Assertively and Responsibly With Aggressive Clients and Colleagues

Communicating Assertively and Responsibly With Unpopular Clients

Managing Team Conflict Assertively and Responsibly

Communicating at the End of Life

Continuing the Commitment

Filters