Question 1

The nurse is anxious before meeting with the nurse manager for an annual performance evaluation.Which physical symptom would the nurse expect?

Accepted Answer

A) Hypoventilation 
B) Increased concentration 
C) Decreased heart rate 
D) Palpitations 
A) Hypoventilation 
B) Increased concentration 
C) Decreased heart rate 
D) Palpitations D

Question 2

The nurse receives criticism during a performance evaluation by a nursing supervisor.Which response by the nurse is most appropriate?

Accepted Answer

A) Disregard criticism that is given on more than one evaluation. 
B) Reply with incivility if the criticism is destructive or disrespectful. 
C) Ask for specific details or examples of the behavior being criticized. 
D) Avoid confrontation if the evaluator gives unfair criticism. 
A) Disregard criticism that is given on more than one evaluation. 
B) Reply with incivility if the criticism is destructive or disrespectful. 
C) Ask for specific details or examples of the behavior being criticized. 
D) Avoid confrontation if the evaluator gives unfair criticism. C

Question 3

Choose the examples of the major factors underlying evaluation anxiety experienced by nurses.Select all that apply.

Accepted Answer

A) Administering a medication incorrectly that results in a patient death. 
B) Difficulty using therapeutic communication techniques with patients. 
C) Losing a job because nursing care does not meet safety standards. 
D) Inability to accept constructive criticism from a supervisor. 
E) Fear of being accused of drug diversion. 
A) Administering a medication incorrectly that results in a patient death. 
B) Difficulty using therapeutic communication techniques with patients. 
C) Losing a job because nursing care does not meet safety standards. 
D) Inability to accept constructive criticism from a supervisor. 
E) Fear of being accused of drug diversion. A,C

Question 4

A nurse who is extremely anxious about an upcoming evaluation with the nurse manager asks a mentor who is an experienced nurse for advice.Which approach should the mentor recommend to control evaluation anxiety?

Accepted Answer

A) Avoid making medication errors and always provide safe nursing care. 
B) Practice positive self-talk daily and during the evaluation. 
C) Articulate your goals before the nurse manager gives feedback. 
D) Agree to the suggestions given by the nurse manager on how to improve. 
A) Avoid making medication errors and always provide safe nursing care. 
B) Practice positive self-talk daily and during the evaluation. 
C) Articulate your goals before the nurse manager gives feedback. 
D) Agree to the suggestions given by the nurse manager on how to improve.

Question 5

The nurse evaluates care provided by a licensed practical/vocational nurse (LPN/LVN).The nurse determines that the LPN/LVN has high evaluation anxiety if which is observed?

Accepted Answer

A) The LPN/LVN compares self-performance to how other nurses are performing. 
B) The LPN/LVN is not concerned about how the nurse is evaluating performance. 
C) The LPN/LVN focuses on the actual tasks rather than thinking about self-performance. 
D) The LPN/LVN blames external factors if performance is inadequate or poor. 
A) The LPN/LVN compares self-performance to how other nurses are performing. 
B) The LPN/LVN is not concerned about how the nurse is evaluating performance. 
C) The LPN/LVN focuses on the actual tasks rather than thinking about self-performance. 
D) The LPN/LVN blames external factors if performance is inadequate or poor.

The nurse is anxious before meeting with the nurse manager for an annual performance evaluation.Which physical symptom would the nurse expect?

The nurse receives criticism during a performance evaluation by a nursing supervisor.Which response by the nurse is most appropriate?

Choose the examples of the major factors underlying evaluation anxiety experienced by nurses.Select all that apply.

A nurse who is extremely anxious about an upcoming evaluation with the nurse manager asks a mentor who is an experienced nurse for advice.Which approach should the mentor recommend to control evaluation anxiety?

The nurse evaluates care provided by a licensed practical/vocational nurse (LPN/LVN).The nurse determines that the LPN/LVN has high evaluation anxiety if which is observed?

Responsible, assertive, caring Communication in Nursing

The Client-Nurse Relationship: a Helping Relationship

Solving Problems Together

Understanding Each Other: Communication and Culture

Working Together in Groups

The Changing World of Electronic Communication

Warmth

Respect

Genuineness

Empathy

Self-Disclosure

Specificity

Asking Questions

Expressing Opinions

Humor

Spirituality

Requesting Support

Feedback

Relaxation

Imagery

Positive Self-Talk

Confrontation

Refusing Unreasonable Requests

Communicating Assertively and Responsibly With Distressed Clients and Colleagues

Communicating Assertively and Responsibly With Aggressive Clients and Colleagues

Communicating Assertively and Responsibly With Unpopular Clients

Managing Team Conflict Assertively and Responsibly

Communicating at the End of Life

Continuing the Commitment

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Exam 18: Overcoming Evaluation Anxiety

The nurse is anxious before meeting with the nurse manager for an annual performance evaluation.Which physical symptom would the nurse expect?

The nurse receives criticism during a performance evaluation by a nursing supervisor.Which response by the nurse is most appropriate?

Choose the examples of the major factors underlying evaluation anxiety experienced by nurses.Select all that apply.

A nurse who is extremely anxious about an upcoming evaluation with the nurse manager asks a mentor who is an experienced nurse for advice.Which approach should the mentor recommend to control evaluation anxiety?

The nurse evaluates care provided by a licensed practical/vocational nurse (LPN/LVN).The nurse determines that the LPN/LVN has high evaluation anxiety if which is observed?

Responsible, assertive, caring Communication in Nursing

The Client-Nurse Relationship: a Helping Relationship

Solving Problems Together

Understanding Each Other: Communication and Culture

Working Together in Groups

The Changing World of Electronic Communication

Warmth

Respect

Genuineness

Empathy

Self-Disclosure

Specificity

Asking Questions

Expressing Opinions

Humor

Spirituality

Requesting Support

Feedback

Relaxation

Imagery

Positive Self-Talk

Confrontation

Refusing Unreasonable Requests

Communicating Assertively and Responsibly With Distressed Clients and Colleagues

Communicating Assertively and Responsibly With Aggressive Clients and Colleagues

Communicating Assertively and Responsibly With Unpopular Clients

Managing Team Conflict Assertively and Responsibly

Communicating at the End of Life

Continuing the Commitment

Filters