Exam 12: Dealing With Employee-Management Issues and Relationships

Union membership is likely to rise in the coming decade,because the same economic and political conditions that gave rise to unions in the late 19^th and early 20^th centuries are now reappearing.

The ______________ was established by the Wagner Act to oversee labor-management relations.

In its early years,the AFL's strategy was to:

The NLRB (National Labor Relations Board)consists of:

Which of the following statements about collective bargaining is most consistent with the views of Samuel Gompers?

For 20 years,the CIO was a major rival of the AFL in the contest for leadership of the labor movement.

The Knights of Labor was the first truly national labor organization in the United States.

_________ sexual harassment refers to situations in which an employee's submission to unwanted conduct is made either explicitly or implicitly a term or condition of employment or is used to influence employment decisions affecting the worker's job status.

Geraldo works on the assembly line for a major automobile manufacturer.He was hired for the job without any specific training or skill.Geraldo joined a union with other assembly-line workers who perform a variety of jobs that do not require a highly specialized skill.Geraldo belongs to a(n):

According to one of the top management consultants of the past 40 years,the late Peter Drucker:

Employees were striking at the London Met University last year.Very few students were crossing the picket line.In fact,the city's postal employees refused to deliver mail there claiming that they were honoring the strike for their fellow service union members.The Postal employees were participating in a voluntary secondary boycott.

A union that consists of members who are all skilled specialists in a particular trade is called an industrial guild.

Robert and Jenny are co-workers who enjoy flirting with each other while at work.They both view their actions as harmless fun,as do the other employees in their office.Their flirtation does not offend the other workers or make them feel threatened or uncomfortable.Nevertheless,under current criteria,both Jenny and Robert could be found guilty of sexual harassment.

The __________ was set up as a federation of many separate craft unions.

A grievance is a charge by managers that the union is not abiding by the terms of the negotiated labor-management agreement.

Today labor unions have seen a revitalization of support and union membership has increased significantly.

A key difference between a mediator and an arbitrator is that:

The Taft-Hartley Act:

Under the Wagner Act,the National Labor Relations Board can establish a labor union in an organization if it finds evidence of substantial labor abuse within that organization.

The _________ Act established the National Labor Relations Board.