Exam 12: Dealing With Employee-Management Issues and Relationships

___________ is the use of a third party to encourage labor and management to continue negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-management agreement.

Small businesses have found that child care programs:

Labor unions played a major role in establishing minimum wage laws,child-labor laws,and improvements in job safety.

The largest labor organization in the U.S.is the National Education Association (NEA).

A major reason John L.Lewis and his followers broke with the AFL and formed the CIO was that:

The AFL-CIO has supported offshore outsourcing as a method of increasing work opportunities for union members.

In the past,a variety of professionals have served as mediators.If a labor dispute were to breakout between the management at an auto manufacturer and the local union that represents workers at the auto manufacturing plant,it would be highly unusual for a university professor who has studied labor relations to be asked to mediate.The disputing parties would save his time for something more serious like arbitration.

Sexual harassment laws:

Union leaders at the Baadfathe Corporation are furious.Although the union's certified by the NLRB,its negotiating team has had little success in getting management to meet with them to work on a new labor contract.In fact,during the last 3 months,the management team has agreed to meet only twice,once on a weekend,and the other time after 8:00 p.m.Even during those two meetings,the management team was unwilling to offer serious proposals.Baadfathe's management team should review the legal rights of union members to participate in collective bargaining,as provided under the:

__________ are workplaces with undesirable,and often unsafe and oppressive working conditions.

_____________ is the demand for equal pay for jobs requiring similar levels of education,training,and skill.

In 1997,the Supreme Court rendered a decision on a case stipulating that sexual harassment law:

The National Labor Relations Act gave employees the right to form and join labor organizations and the right to engage in activities such as strikes and boycotts.

Samuel Gompers was the most important leader of the American Federation of Labor during its early years.

Most historians view the increase in union membership in the United States as an outgrowth of the transition from an industrial economy to a service economy during the middle part of the 20^th century.

Unions were originally formed _________________.

Today's labor leaders claim that the tragedy at the Triangle Shirtwaist Company is proof of why labor unions are crucial to maintain workplace balance in the U.S.

Recently a disgruntled employee walked into a large grocery chain's mid-west distribution center and opened fire on his fellow workers.He killed or injured several people before being killed by the local police.The grocery chain is very concerned about the threat of workplace violence in the future.One way to deal with this threat is for management to hold focus groups to invite employee input.Another way is to make certain that the company hires managers with good interpersonal skills.

If you work for a foreign company doing business in the U.S. ,you are subject to the same sexual harassment laws as anyone working in the U.S.

In the future,unions are likely to leave training and recruitment of workers to management,and focus instead on encouraging those workers to join the union.