Exam 8: Training and Development

Which of the following refers to a T&D delivery system provided under the umbrella of a firm?

Organizational development consists of all learning experiences provided by an organization resulting in an upgrading of skills and knowledge required in current and future managerial positions.

Groups of employees who voluntarily meet regularly with their supervisors to identify production problems and recommend solutions are referred to as ________.

The lateral skill path allows for lateral moves within the firm,taken to permit an employee to become revitalized and find new challenges.

What is the primary goal of training and development?

Shelley has been hired as a marketing specialist at a large,international firm.On Shelley's first day of work,she attends an orientation session.Which of the following is LEAST likely to be addressed during Shelley's orientation program?

Janice,a supervisor in a major department store,is considering enrolling at the University of Phoenix to earn an MBA after researching other online higher education programs.Which of the following is Janice LEAST likely to experience if she enrolls at the University of Phoenix?

Firms that recognize the critical importance of continuous performance-related training and development and take appropriate action are known as ________ organizations.

Which training method combines classroom instruction with on-the-job training?

The use of a corporate university is proactive and strategic rather than reactive and tactical and can be closely aligned to corporate goals.

Manager and employee self-service provide managers with the ________ to assist employees.

Employees at Maxwell Enterprises are participating in a training and development program.Participants are required to respond to specific problems they may encounter in their jobs by acting out real-world situations.Which type of T&D method is the firm most likely using?

In role playing,participants respond to specific problems they may encounter in their jobs by acting out real-world situations.

Gaming Laboratories periodically assigns coaches to its employees.The firm most likely provides coaches to enhance ________.

When participating in role playing activities for training and development purposes,employees act as top executives,compete with other groups,and manipulate factors such as price levels and production volume.

Chelsea Paper Products is a large manufacturer that employs nearly 800 workers.Executives at the company are interested in implementing a training and development program in order to improve employee competencies and enhance the firm's overall performance.Which of the following most likely supports the plan to establish a training and development program at Chelsea?

What is the T&D delivery system for online instruction?

Suzanne,an HR specialist,is assessing training and development needs at her firm by reviewing job descriptions.Which type of analysis is Suzanne most likely conducting?

Increasingly,companies are partnering with highly recognized universities that offer ________.

Which term refers to a conscious effort to develop effective workgroups throughout the organization?