Question 1

When focusing on improving performance,which is NOT a top challenge the HR manager faces?

Accepted Answer

A)  competition for market share 
B)  skill development 
C)  government regulations 
D)  need to increase productivity 
A)  competition for market share 
B)  skill development 
C)  government regulations 
D)  need to increase productivity

Question 2

________ is the process of acquiring,training,appraising,and compensating employees,and attending to their labor relations,health and safety,and fairness concerns.

Accepted Answer

A)  Labor relations 
B)  Human resource management 
C)  Behavioral management 
D)  Organizational health and safety management 
A)  Labor relations 
B)  Human resource management 
C)  Behavioral management 
D)  Organizational health and safety management

Question 3

Roberta Whitman has recently been hired by Jackson Pharmaceuticals as the senior vice president of human resources.Jackson Pharmaceuticals has a history of problems within its HR department including difficulties recruiting and retaining qualified employees,EEO violations,inadequate employee training programs,and confusion regarding health benefit enrollment and coverage.With years of experience transforming HR departments in other firms,Whitman believes she can correct the problems at Jackson Pharmaceuticals. Which of the following best supports Whitman's idea to develop a transactional HR group to handle benefits administration?

Accepted Answer

A)  An embedded HR unit would assist top management with big picture issues as well as benefits administration. 
B)  Extensive training has been provided to line managers so that they fully understand the different insurance options available to employees. 
C)  Outside vendors specializing in all aspects of benefits administration would provide improved support to the firm's employees. 
D)  Lower insurance premiums would eliminate the need for outsourcing services and improve employee health coverage. 
A)  An embedded HR unit would assist top management with big picture issues as well as benefits administration. 
B)  Extensive training has been provided to line managers so that they fully understand the different insurance options available to employees. 
C)  Outside vendors specializing in all aspects of benefits administration would provide improved support to the firm's employees. 
D)  Lower insurance premiums would eliminate the need for outsourcing services and improve employee health coverage.

Question 4

Which of the following describes the most significant demographic trend facing the U.S.work force?

Accepted Answer

A)  increased number of aging workers 
B)  decreased number of contingent workers 
C)  increased number of blue-collar workers 
D)  decreased number of bilingual workers 
A)  increased number of aging workers 
B)  decreased number of contingent workers 
C)  increased number of blue-collar workers 
D)  decreased number of bilingual workers

Question 5

Transactional HR teams focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan.

Accepted Answer

A) True 
 B)False

Question 6

How has increasing globalization affected business? What effect does globalization have on HRM?

Accepted Answer

For businesspeople,globalization means m

Question 7

In small organizations,line managers frequently handle all personnel duties without the assistance of a human resource staff.

Accepted Answer

A) True 
 B)False

Question 8

How have technological trends changed the nature of businesses? In what way has technology changed human resources management?

Accepted Answer

Everyone knows that technology changed t

Question 9

Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company.In which of the following tasks does Tara's advanced degree benefit her the most?

Accepted Answer

A)  using application service providers to expedite employee services 
B)  assisting upper management in formulating business strategies 
C)  distributing pension payments to retiring employees 
D)  recruiting college graduates for entry-level positions 
A)  using application service providers to expedite employee services 
B)  assisting upper management in formulating business strategies 
C)  distributing pension payments to retiring employees 
D)  recruiting college graduates for entry-level positions

Question 10

The vice president of marketing tells a marketing manager to prepare a presentation by the end of the week.The vice president is most likely exercising which of the following?

Accepted Answer

A)  staff authority 
B)  procedural authority 
C)  line authority 
D)  functional authority 
A)  staff authority 
B)  procedural authority 
C)  line authority 
D)  functional authority

Question 11

All of the following are functions of the human resource manager EXCEPT ________.

Accepted Answer

A)  ensuring that line managers are implementing HR policies 
B)  advising line managers about how to implement EEO laws 
C)  representing the interests of employees to senior management 
D)  integrating the duties of line managers with staff managers 
A)  ensuring that line managers are implementing HR policies 
B)  advising line managers about how to implement EEO laws 
C)  representing the interests of employees to senior management 
D)  integrating the duties of line managers with staff managers

Question 12

Today over two-thirds of the U.S.work force is employed in producing and delivering services,not products.In a brief essay,explain the reasons for this trend.

Accepted Answer

Several things account for this trend to

Question 13

According to experts,the primary hindrance to a firm's productivity is its inability to ________.

Accepted Answer

A)  establish effective manufacturing facilities 
B)  acquire and maintain human capital 
C)  use advanced accounting controls 
D)  attain adequate cash and credit 
A)  establish effective manufacturing facilities 
B)  acquire and maintain human capital 
C)  use advanced accounting controls 
D)  attain adequate cash and credit

Question 14

All of the following are ways in which employers use technology to support their human resource management activities EXCEPT ________.

Accepted Answer

A)  paying employees and suppliers electronically 
B)  offshoring and outsourcing benefits administration services 
C)  offering online employee training through streaming desktop videos 
D)  developing data warehouses to compare employees' skills with the firm's needs 
A)  paying employees and suppliers electronically 
B)  offshoring and outsourcing benefits administration services 
C)  offering online employee training through streaming desktop videos 
D)  developing data warehouses to compare employees' skills with the firm's needs

Question 15

Although technology has changed how people communicate,it has failed to alter traditional factory work,which requires the specific skills of manual laborers.

Accepted Answer

A) True 
 B)False

Question 16

In the majority of firms,the task of interviewing job candidates is shared between HR and the line manager.

Accepted Answer

A) True 
 B)False

Question 17

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks.In which function of the management process does Celeste spend most of her time?

Accepted Answer

A)  leading 
B)  controlling 
C)  organizing 
D)  planning 
A)  leading 
B)  controlling 
C)  organizing 
D)  planning

Question 18

All of the following are ethical issues that must be considered by human resource managers EXCEPT ________.

Accepted Answer

A)  comparable work 
B)  workplace safety 
C)  affirmative action 
D)  FCC regulations 
A)  comparable work 
B)  workplace safety 
C)  affirmative action 
D)  FCC regulations

Question 19

Jolene,a manager,delegates the authority for a project to Lee,her subordinate.Jolene is most likely involved in which function of the management process?

Accepted Answer

A)  staffing 
B)  organizing 
C)  motivating 
D)  leading 
A)  staffing 
B)  organizing 
C)  motivating 
D)  leading

Question 20

The evidence used in evidence-based human resource management may come from actual measurements,existing data,or critically evaluated research studies.

Accepted Answer

A) True 
 B)False

When focusing on improving performance,which is NOT a top challenge the HR manager faces?

________ is the process of acquiring,training,appraising,and compensating employees,and attending to their labor relations,health and safety,and fairness concerns.

Which of the following describes the most significant demographic trend facing the U.S.work force?

Transactional HR teams focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan.

How has increasing globalization affected business? What effect does globalization have on HRM?

In small organizations,line managers frequently handle all personnel duties without the assistance of a human resource staff.

How have technological trends changed the nature of businesses? In what way has technology changed human resources management?

Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company.In which of the following tasks does Tara's advanced degree benefit her the most?

The vice president of marketing tells a marketing manager to prepare a presentation by the end of the week.The vice president is most likely exercising which of the following?

All of the following are functions of the human resource manager EXCEPT ________.

Today over two-thirds of the U.S.work force is employed in producing and delivering services,not products.In a brief essay,explain the reasons for this trend.

According to experts,the primary hindrance to a firm's productivity is its inability to ________.

All of the following are ways in which employers use technology to support their human resource management activities EXCEPT ________.

Although technology has changed how people communicate,it has failed to alter traditional factory work,which requires the specific skills of manual laborers.

In the majority of firms,the task of interviewing job candidates is shared between HR and the line manager.

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks.In which function of the management process does Celeste spend most of her time?

All of the following are ethical issues that must be considered by human resource managers EXCEPT ________.

Jolene,a manager,delegates the authority for a project to Lee,her subordinate.Jolene is most likely involved in which function of the management process?

The evidence used in evidence-based human resource management may come from actual measurements,existing data,or critically evaluated research studies.

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters

Exam 1: Introduction to Human Resource Management

When focusing on improving performance,which is NOT a top challenge the HR manager faces?

________ is the process of acquiring,training,appraising,and compensating employees,and attending to their labor relations,health and safety,and fairness concerns.

Which of the following describes the most significant demographic trend facing the U.S.work force?

Transactional HR teams focus on assisting top management in big picture issues such as developing a firm's long-term strategic plan.

How has increasing globalization affected business? What effect does globalization have on HRM?

In small organizations,line managers frequently handle all personnel duties without the assistance of a human resource staff.

How have technological trends changed the nature of businesses? In what way has technology changed human resources management?

Tara Robles earned an MBA degree and is now an HR manager for a Fortune 500 company.In which of the following tasks does Tara's advanced degree benefit her the most?

The vice president of marketing tells a marketing manager to prepare a presentation by the end of the week.The vice president is most likely exercising which of the following?

All of the following are functions of the human resource manager EXCEPT ________.

Today over two-thirds of the U.S.work force is employed in producing and delivering services,not products.In a brief essay,explain the reasons for this trend.

According to experts,the primary hindrance to a firm's productivity is its inability to ________.

All of the following are ways in which employers use technology to support their human resource management activities EXCEPT ________.

Although technology has changed how people communicate,it has failed to alter traditional factory work,which requires the specific skills of manual laborers.

In the majority of firms,the task of interviewing job candidates is shared between HR and the line manager.

Celeste spends most of her time at work establishing goals for her staff of fifty employees and developing procedures for various tasks.In which function of the management process does Celeste spend most of her time?

All of the following are ethical issues that must be considered by human resource managers EXCEPT ________.

Jolene,a manager,delegates the authority for a project to Lee,her subordinate.Jolene is most likely involved in which function of the management process?

The evidence used in evidence-based human resource management may come from actual measurements,existing data,or critically evaluated research studies.

Equal Opportunity and the Law

Human Resource Management Strategy and Analysis

Job Analysis and the Talent Management Process

Personnel Planning and Recruiting

Employee Testing and Selection

Interviewing Candidates

Training and Developing Employees

Performance Management and Appraisal

Employee Retention, Engagement, and Careers

Establishing Strategic Pay Plans

Pay for Performance and Financial Incentives

Benefits and Services

Ethics and Employee Rights and Discipline

Labor Relations and Collective Bargaining

Employee Safety and Health

Managing Global Human Resources

Managing Human Resources in Entrepreneurial Firms

Filters