Question 1

According to the process of motivation,a need produces motivation which leads to _____.

Accepted Answer

A) goal-directed behavior 
B) rewards 
C) satisfaction 
D) stress-directed behavior 
A) goal-directed behavior 
B) rewards 
C) satisfaction 
D) stress-directed behavior A

Question 2

Motivation leads to goal-directed behavior.

Accepted Answer

A) True 
 B)False  True

Question 3

Gia,a new employee,is hired for the role of a project analyst.She learns the skills by being an assistant to a senior project analyst.Which of the following types of training is indicated in this scenario?

Accepted Answer

A) Near-site training 
B) Apprenticeship training 
C) Vestibule training 
D) Job swapping 
A) Near-site training 
B) Apprenticeship training 
C) Vestibule training 
D) Job swapping B

Question 4

Explain why Accenture is referred to as a learning organization.

Accepted Answer

A learning organization refers to a comp

Question 5

Claudia announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is indicated in this case?

Accepted Answer

A) Goal specificity 
B) Time management 
C) Goal acceptance 
D) Performance review 
A) Goal specificity 
B) Time management 
C) Goal acceptance 
D) Performance review

Question 6

The purpose of the Equal Employment Opportunity Commission (EEOC)is to _____.

Accepted Answer

A) determine employee benefits and compensation packages 
B) guarantee companies pay social security for all employees 
C) investigate discrimination complaints 
D) enforce the Family and Medical Leave Act of 1993 
A) determine employee benefits and compensation packages 
B) guarantee companies pay social security for all employees 
C) investigate discrimination complaints 
D) enforce the Family and Medical Leave Act of 1993

Question 7

As labor unions are losing their influence,what can they do to maintain their relevance?

Accepted Answer

Labor unions can be more flexible and ad

Question 8

Flexible work plans have proven to reduce absenteeism and boost work productivity.

Accepted Answer

A) True 
 B)False

Question 9

Who is most likely to be Theory X manager?

Accepted Answer

A) Hilary believes that monetary rewards are the only valid motivators. 
B) Adrian allows her employees to make most of their own decisions. 
C) Ursula believes that job enrichment and empowerment will motivate employees to work better. 
D) Fiona aims at satisfying her employees' higher order needs. 
A) Hilary believes that monetary rewards are the only valid motivators. 
B) Adrian allows her employees to make most of their own decisions. 
C) Ursula believes that job enrichment and empowerment will motivate employees to work better. 
D) Fiona aims at satisfying her employees' higher order needs.

Question 10

The goal of _____ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

Accepted Answer

A) job enlargement 
B) job management 
C) job rotation 
D) job enrichment 
A) job enlargement 
B) job management 
C) job rotation 
D) job enrichment

Question 11

All of the following employee benefits are required by law with the exception of _____.

Accepted Answer

A) health insurance 
B) Social Security 
C) unemployment insurance 
D) Medicare 
A) health insurance 
B) Social Security 
C) unemployment insurance 
D) Medicare

Question 12

Nicole is a supervisor and she works hard to involve her employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Nicole is a _____ manager.

Accepted Answer

A) Theory Y 
B) Theory X 
C) Theory C 
D) Theory Z 
A) Theory Y 
B) Theory X 
C) Theory C 
D) Theory Z

Question 13

Robert's company contracted with a third-party external to provide technical and computer support.This is an example of _____.

Accepted Answer

A) restructuring the whole organization 
B) downsizing 
C) employee empowerment 
D) outsourcing 
A) restructuring the whole organization 
B) downsizing 
C) employee empowerment 
D) outsourcing

Question 14

On what factors do companies base their compensation policies?

Accepted Answer

Most companies base their compensation p

Question 15

Downsizing is a method used to weed out employees who exhibit poor performance.

Accepted Answer

A) True 
 B)False

Question 16

Complete the following using the terms listed.
-A management strike,also known as a(n)_____,puts pressure on union members by closing the company.

Accepted Answer

A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k)plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration 
A) Job enlargement 
B) 360-degree performance review 
C) collective bargaining 
D) Theory Y 
E) Downsizing
F)outsourcing
G)Flexible work plans
H)grievance
I)401(k)plans
J)human resource management
K)performance appraisals
L)Employee separation
M)lockout
N)arbitration

Question 17

The Wonderlic Basic Skills Test is a cognitive ability test that measures a person's abilities in understanding words,numbers,and logic and is considered an effective way to predict job performance.

Accepted Answer

A) True 
 B)False

Question 18

Philomena is a human resource manager.Her responsibilities might include all of the following activities EXCEPT _____.

Accepted Answer

A) developing employee training programs 
B) administering employee benefit programs 
C) projecting sales for the coming six-month period 
D) administering compensation plans 
A) developing employee training programs 
B) administering employee benefit programs 
C) projecting sales for the coming six-month period 
D) administering compensation plans

Question 19

The Fair Labor Standards Act _____.

Accepted Answer

A) established the federal minimum wage 
B) outlawed union shops 
C) outlawed secondary boycotts 
D) legalized collective bargaining in the Unites States 
A) established the federal minimum wage 
B) outlawed union shops 
C) outlawed secondary boycotts 
D) legalized collective bargaining in the Unites States

Question 20

In a cafeteria plan,each employee receives a set allowance to pay for benefits depending on his or her needs.

Accepted Answer

A) True 
 B)False

According to the process of motivation,a need produces motivation which leads to _____.

Motivation leads to goal-directed behavior.

Gia,a new employee,is hired for the role of a project analyst.She learns the skills by being an assistant to a senior project analyst.Which of the following types of training is indicated in this scenario?

Explain why Accenture is referred to as a learning organization.

Claudia announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is indicated in this case?

The purpose of the Equal Employment Opportunity Commission (EEOC)is to _____.

As labor unions are losing their influence,what can they do to maintain their relevance?

Flexible work plans have proven to reduce absenteeism and boost work productivity.

Who is most likely to be Theory X manager?

The goal of _____ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

All of the following employee benefits are required by law with the exception of _____.

Nicole is a supervisor and she works hard to involve her employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Nicole is a _____ manager.

Robert's company contracted with a third-party external to provide technical and computer support.This is an example of _____.

On what factors do companies base their compensation policies?

Downsizing is a method used to weed out employees who exhibit poor performance.

Complete the following using the terms listed. -A management strike,also known as a(n)_____,puts pressure on union members by closing the company.

The Wonderlic Basic Skills Test is a cognitive ability test that measures a person's abilities in understanding words,numbers,and logic and is considered an effective way to predict job performance.

Philomena is a human resource manager.Her responsibilities might include all of the following activities EXCEPT _____.

The Fair Labor Standards Act _____.

In a cafeteria plan,each employee receives a set allowance to pay for benefits depending on his or her needs.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Todays Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management,leadership,and the Internal Organization

Top Performance Through Empowerment, teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Trends in E-Commerce

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Exam 8: Human Resource Management: From Recruitment to Labor Relations

According to the process of motivation,a need produces motivation which leads to _____.

Motivation leads to goal-directed behavior.

Gia,a new employee,is hired for the role of a project analyst.She learns the skills by being an assistant to a senior project analyst.Which of the following types of training is indicated in this scenario?

Explain why Accenture is referred to as a learning organization.

Claudia announces to her staff that she intends to lower costs in their department by 5 percent.Which component of goal setting is indicated in this case?

The purpose of the Equal Employment Opportunity Commission (EEOC)is to _____.

As labor unions are losing their influence,what can they do to maintain their relevance?

Flexible work plans have proven to reduce absenteeism and boost work productivity.

Who is most likely to be Theory X manager?

The goal of _____ is to increase employees' interest in their jobs and allow them to learn more about different jobs in the company.

All of the following employee benefits are required by law with the exception of _____.

Nicole is a supervisor and she works hard to involve her employees in all aspects of the operation believing that employee involvement is a key to improving productivity.Nicole is a _____ manager.

Robert's company contracted with a third-party external to provide technical and computer support.This is an example of _____.

On what factors do companies base their compensation policies?

Downsizing is a method used to weed out employees who exhibit poor performance.

Complete the following using the terms listed. -A management strike,also known as a(n)_____,puts pressure on union members by closing the company.

The Wonderlic Basic Skills Test is a cognitive ability test that measures a person's abilities in understanding words,numbers,and logic and is considered an effective way to predict job performance.

Philomena is a human resource manager.Her responsibilities might include all of the following activities EXCEPT _____.

The Fair Labor Standards Act _____.

In a cafeteria plan,each employee receives a set allowance to pay for benefits depending on his or her needs.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Todays Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: the Entrepreneurship Alternative

Management,leadership,and the Internal Organization

Top Performance Through Empowerment, teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Trends in E-Commerce

Filters