Question 1

A 'technology restructuring matrix' describes how to handle potential business disruptions due to technical problems during conversion.

Accepted Answer

A) True 
 B)False

Question 2

Frequently,as people get used to certain ways of doing things,they view their job in terms of those processes rather than in terms of the business goals of serving customers.

Accepted Answer

A) True 
 B)False

Question 3

According to the quote from Machiavelli The Prince,nothing is more difficult than the creation of a new system.

Accepted Answer

A) True 
 B)False

Question 4

How can careful training help adoption of a new system?

Accepted Answer

From the chapter,"Training is probably t

Question 5

There are two 'conversion module' options.What are they and what are the advantages?

Accepted Answer

Whole system or modular conversion.Whole

Question 6

In terms of risk in conversion,a direct conversion of the entire system at all locations at one time would be the highest risk.

Accepted Answer

A) True 
 B)False

Question 7

The single most important factor in motivating a change is:

Accepted Answer

A) posting comments on a corporate blog 
B) sending out an e-mail of reluctant and resistant adopters to everyone in the organization 
C) providing clear and convincing evidence of the need for change 
D) mandating that 'it must happen or else' 
E) promising salary increases to upper management 
A) posting comments on a corporate blog 
B) sending out an e-mail of reluctant and resistant adopters to everyone in the organization 
C) providing clear and convincing evidence of the need for change 
D) mandating that 'it must happen or else' 
E) promising salary increases to upper management

Question 8

Zach is taking data that was stored on a legacy mainframe system in Extended Binary Coded Decimal Interchange Code (EBCDIC)format and changing it to American Standard Code for Information Interchange (ASCII)formats for a relational database management system.This is probably one of the hardest technology processes in a migration plan.

Accepted Answer

A) True 
 B)False

Question 9

Which is most likely NOT a part of Project Assessment?

Accepted Answer

A) project team review (reports on activities and performance with an eye for improvement) 
B) system review of the costs that were initially used in starting the analysis 
C) identifying mistakes in the project and understanding the causes of those mistakes 
D) a thorough analysis of the software coding as to standards, cohesion and coupling 
E) system review of the proposed benefits that were used in analysis 
A) project team review (reports on activities and performance with an eye for improvement) 
B) system review of the costs that were initially used in starting the analysis 
C) identifying mistakes in the project and understanding the causes of those mistakes 
D) a thorough analysis of the software coding as to standards, cohesion and coupling 
E) system review of the proposed benefits that were used in analysis

Question 10

The authors suggest the following advice to motivate adoption:

Accepted Answer

A) keeping the new system 'under wraps' until the end 
B) it is easier to convince potential adopters that a new system will remove a major problem rather than providing new benefits 
C) it is better to stress the benefits of the new system over solving current problems - good news sells better than bad news 
D) it is better to 'over sell' the new system, even if potential benefits are estimated on the high side in order to get reluctant adopters 'on board' 
E) being forthright by saying 'this is what it is - you have two choices - take it or leave the organization' 
A) keeping the new system 'under wraps' until the end 
B) it is easier to convince potential adopters that a new system will remove a major problem rather than providing new benefits 
C) it is better to stress the benefits of the new system over solving current problems - good news sells better than bad news 
D) it is better to 'over sell' the new system, even if potential benefits are estimated on the high side in order to get reluctant adopters 'on board' 
E) being forthright by saying 'this is what it is - you have two choices - take it or leave the organization'

Question 11

Sometimes motivation to change might be to emphasize a negative like "if you don't adapt to the new system,you will lose you job".

Accepted Answer

A) True 
 B)False

Question 12

In the system review,the detailed analyses for the expected business values that were created in the planning stage of the SDLC are reviewed to compare the anticipated value to the actual benefits (and costs).

Accepted Answer

A) True 
 B)False

Question 13

Which is NOT a post-implementation activity?

Accepted Answer

A) system support 
B) system maintenance 
C) system request 
D) project assessment 
E) providing help desk and telephone support for users 
A) system support 
B) system maintenance 
C) system request 
D) project assessment 
E) providing help desk and telephone support for users

Question 14

Which is NOT a step involved in preparing the technology?

Accepted Answer

A) install the hardware 
B) install the telecommunications system 
C) convert the logical DFDs into physical DFDs 
D) convert the data 
E) install the software 
A) install the hardware 
B) install the telecommunications system 
C) convert the logical DFDs into physical DFDs 
D) convert the data 
E) install the software

Question 15

Ting-You is working on encouragement,training and incentives to get users to adopt the new system.That is one of the important activities of the transition process.

Accepted Answer

A) True 
 B)False

Question 16

Once the project team has installed the system and performed the change management activities,the system is officially turned over to the users.

Accepted Answer

A) True 
 B)False

Question 17

Post-implementation activities include correcting the logical DFDs and logical ERDs during a final JAD session with end-users.

Accepted Answer

A) True 
 B)False

Question 18

Why is there generally some resistance to change?

Accepted Answer

Generally for very rational reasons - wh

Question 19

The three key roles in any major organization change are: (a)sponsor;(b)consultant;(c)champion.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is a true statement about successful change?

Accepted Answer

A) the migration plan is not clear 
B) the likelihood of successful change is increased when the cost of the transition to individuals who must change is low 
C) there is a need for significantly different new skills 
D) there is a strong possibility of disruptions in how the company has done business with the new system 
E) the change agent is a newcomer who has been viewed as 'pushy' by potential adopters 
A) the migration plan is not clear 
B) the likelihood of successful change is increased when the cost of the transition to individuals who must change is low 
C) there is a need for significantly different new skills 
D) there is a strong possibility of disruptions in how the company has done business with the new system 
E) the change agent is a newcomer who has been viewed as 'pushy' by potential adopters

A 'technology restructuring matrix' describes how to handle potential business disruptions due to technical problems during conversion.

Frequently,as people get used to certain ways of doing things,they view their job in terms of those processes rather than in terms of the business goals of serving customers.

According to the quote from Machiavelli The Prince,nothing is more difficult than the creation of a new system.

How can careful training help adoption of a new system?

There are two 'conversion module' options.What are they and what are the advantages?

In terms of risk in conversion,a direct conversion of the entire system at all locations at one time would be the highest risk.

The single most important factor in motivating a change is:

Which is most likely NOT a part of Project Assessment?

The authors suggest the following advice to motivate adoption:

Sometimes motivation to change might be to emphasize a negative like "if you don't adapt to the new system,you will lose you job".

In the system review,the detailed analyses for the expected business values that were created in the planning stage of the SDLC are reviewed to compare the anticipated value to the actual benefits (and costs).

Which is NOT a post-implementation activity?

Which is NOT a step involved in preparing the technology?

Ting-You is working on encouragement,training and incentives to get users to adopt the new system.That is one of the important activities of the transition process.

Once the project team has installed the system and performed the change management activities,the system is officially turned over to the users.

Post-implementation activities include correcting the logical DFDs and logical ERDs during a final JAD session with end-users.

Why is there generally some resistance to change?

The three key roles in any major organization change are: (a)sponsor;(b)consultant;(c)champion.

Which of the following is a true statement about successful change?

The Systems Analyst and Information Systems Development

Project Selection and Management

Requirements Determination

Systems Analysis and Design

Process Modeling

Data Modeling

Moving Into Design

Architecture Design

Dennis/wixom/roth

Program Design

Data Storage Design

Moving Into Implementation

the Movement to Objects

Filters

Exam 13: Transition to the New System

A 'technology restructuring matrix' describes how to handle potential business disruptions due to technical problems during conversion.

Frequently,as people get used to certain ways of doing things,they view their job in terms of those processes rather than in terms of the business goals of serving customers.

According to the quote from Machiavelli The Prince,nothing is more difficult than the creation of a new system.

How can careful training help adoption of a new system?

There are two 'conversion module' options.What are they and what are the advantages?

In terms of risk in conversion,a direct conversion of the entire system at all locations at one time would be the highest risk.

The single most important factor in motivating a change is:

Which is most likely NOT a part of Project Assessment?

The authors suggest the following advice to motivate adoption:

Sometimes motivation to change might be to emphasize a negative like "if you don't adapt to the new system,you will lose you job".

In the system review,the detailed analyses for the expected business values that were created in the planning stage of the SDLC are reviewed to compare the anticipated value to the actual benefits (and costs).

Which is NOT a post-implementation activity?

Which is NOT a step involved in preparing the technology?

Ting-You is working on encouragement,training and incentives to get users to adopt the new system.That is one of the important activities of the transition process.

Once the project team has installed the system and performed the change management activities,the system is officially turned over to the users.

Post-implementation activities include correcting the logical DFDs and logical ERDs during a final JAD session with end-users.

Why is there generally some resistance to change?

The three key roles in any major organization change are: (a)sponsor;(b)consultant;(c)champion.

Which of the following is a true statement about successful change?

The Systems Analyst and Information Systems Development

Project Selection and Management

Requirements Determination

Systems Analysis and Design

Process Modeling

Data Modeling

Moving Into Design

Architecture Design

Dennis/wixom/roth

Program Design

Data Storage Design

Moving Into Implementation

the Movement to Objects

Filters