Question 1

One of the problems with a parallel conversion is:

Accepted Answer

A) there is a higher risk 
B) the old hardware might fail 
C) there is a lower risk 
D) the users have to enter data into both systems 
E) there is an abrupt conversion 
A) there is a higher risk 
B) the old hardware might fail 
C) there is a lower risk 
D) the users have to enter data into both systems 
E) there is an abrupt conversion

Question 2

What is the most technically complicated step in the migration plan? Why?

Accepted Answer

Data conversion is generally considered

Question 3

With resistant adopters (those that simply refuse to accept the change with the new system),it might be better to:

Accepted Answer

A) bring them together for a meeting and open debate on a unimpassioned, logical approach 
B) ignore this small minority of resistant adopters and focus on the larger majority of ready and reluctant adopters 
C) find the more vocal resistant adopters and 'bribe' them to accept the new system with such actions as updated computer systems, time off, and 'trinkets' (like banners, buttons, stuffed animals) 
D) find the leaders of this resistance and fire one of two of them as a message to the others to get 'on board' 
E) use an implementation JAD session with leaders from the ready adopters, reluctant adopters, and resistant adopters to find common ground 
A) bring them together for a meeting and open debate on a unimpassioned, logical approach 
B) ignore this small minority of resistant adopters and focus on the larger majority of ready and reluctant adopters 
C) find the more vocal resistant adopters and 'bribe' them to accept the new system with such actions as updated computer systems, time off, and 'trinkets' (like banners, buttons, stuffed animals) 
D) find the leaders of this resistance and fire one of two of them as a message to the others to get 'on board' 
E) use an implementation JAD session with leaders from the ready adopters, reluctant adopters, and resistant adopters to find common ground

Question 4

Most organizations provide a ____________ that provides a place for a user to talk with a person who can answer questions about organizational systems.

Accepted Answer

A) help desk 
B) human resources center 
C) mentor system 
D) triage process 
E) complaint desk 
A) help desk 
B) human resources center 
C) mentor system 
D) triage process 
E) complaint desk

Question 5

Generally the most common conversion approach is to install the entire system at one time.

Accepted Answer

A) True 
 B)False

Question 6

An advantage of a pilot conversion is that additional 'bugs' or 'defects' might be discovered before the entire system is rolled out.

Accepted Answer

A) True 
 B)False

Question 7

The project team review is usually conducted two years after the system is installed.

Accepted Answer

A) True 
 B)False

Question 8

Early adopters in the new customer resource management system received faster computers with more memory.In terms of management policy,this is probably an example of:

Accepted Answer

A) standard operating procedures 
B) checks and balances 
C) bonus processes 
D) fair play 
E) resource allocation 
A) standard operating procedures 
B) checks and balances 
C) bonus processes 
D) fair play 
E) resource allocation

Question 9

What are the three key postimplementation activities?

Accepted Answer

support;ma

Question 10

What are the two basic strategies to motivate adoption? Give information on each.

Accepted Answer

Informational and political.Information

Question 11

In the 'project team review',each project member generally will prepare twenty to fifty pages of documentation with various diagrams (ERD,DFD,use-cases)on what they did in the project.

Accepted Answer

A) True 
 B)False

Question 12

____________ is usually the most technically complicated step in the migration plan.

Accepted Answer

A) installing hardware 
B) installing telecommunications systems 
C) installing software 
D) motivating people to adopt the new system 
E) converting data 
A) installing hardware 
B) installing telecommunications systems 
C) installing software 
D) motivating people to adopt the new system 
E) converting data

Question 13

Of direct and parallel conversion,parallel is the most risky.

Accepted Answer

A) True 
 B)False

Question 14

At Mega-Mart,their financial year ends on June 30??.Chris,the project manager for the new reporting system,has set 11:59 p.m.as the time for the implementation of the new system.He is probably using the parallel conversion approach.

Accepted Answer

A) True 
 B)False

Question 15

One conversation strategy is 'conversion style' where the change from the old system to the new system can be instantaneous or gradual.

Accepted Answer

A) True 
 B)False

Question 16

_________________ is the process of refining the system to make sure it continues to meet business needs.

Accepted Answer

A) Business contingency plan 
B) System maintenance 
C) Help desk 
D) SDLC 
E) all of the above 
A) Business contingency plan 
B) System maintenance 
C) Help desk 
D) SDLC 
E) all of the above

Question 17

What is system maintenance?

Accepted Answer

System maintenance is the process of ref

Question 18

Probably the most costly conversion strategy is a parallel conversion at all locations with just one module at a time.

Accepted Answer

A) True 
 B)False

Question 19

The second step of Lewin's three step model for managing organizational change is:

Accepted Answer

A) unfreeze 
B) refreeze 
C) thaw 
D) move 
E) establish SOPs 
A) unfreeze 
B) refreeze 
C) thaw 
D) move 
E) establish SOPs

Question 20

Which is NOT a common source of change requests for an installed system?

Accepted Answer

A) bugs in the system that must be fixed 
B) enhancements to the system from users 
C) other systems development projects (that interact with this system) 
D) senior management 
E) specific requests made by the CEO 
A) bugs in the system that must be fixed 
B) enhancements to the system from users 
C) other systems development projects (that interact with this system) 
D) senior management 
E) specific requests made by the CEO

One of the problems with a parallel conversion is:

What is the most technically complicated step in the migration plan? Why?

With resistant adopters (those that simply refuse to accept the change with the new system),it might be better to:

Most organizations provide a ____________ that provides a place for a user to talk with a person who can answer questions about organizational systems.

Generally the most common conversion approach is to install the entire system at one time.

An advantage of a pilot conversion is that additional 'bugs' or 'defects' might be discovered before the entire system is rolled out.

The project team review is usually conducted two years after the system is installed.

Early adopters in the new customer resource management system received faster computers with more memory.In terms of management policy,this is probably an example of:

What are the three key postimplementation activities?

What are the two basic strategies to motivate adoption? Give information on each.

In the 'project team review',each project member generally will prepare twenty to fifty pages of documentation with various diagrams (ERD,DFD,use-cases)on what they did in the project.

____________ is usually the most technically complicated step in the migration plan.

Of direct and parallel conversion,parallel is the most risky.

At Mega-Mart,their financial year ends on June 30??.Chris,the project manager for the new reporting system,has set 11:59 p.m.as the time for the implementation of the new system.He is probably using the parallel conversion approach.

One conversation strategy is 'conversion style' where the change from the old system to the new system can be instantaneous or gradual.

_________________ is the process of refining the system to make sure it continues to meet business needs.

What is system maintenance?

Probably the most costly conversion strategy is a parallel conversion at all locations with just one module at a time.

The second step of Lewin's three step model for managing organizational change is:

Which is NOT a common source of change requests for an installed system?

The Systems Analyst and Information Systems Development

Project Selection and Management

Requirements Determination

Systems Analysis and Design

Process Modeling

Data Modeling

Moving Into Design

Architecture Design

Dennis/wixom/roth

Program Design

Data Storage Design

Moving Into Implementation

the Movement to Objects

Filters

Exam 13: Transition to the New System

One of the problems with a parallel conversion is:

What is the most technically complicated step in the migration plan? Why?

With resistant adopters (those that simply refuse to accept the change with the new system),it might be better to:

Most organizations provide a ____________ that provides a place for a user to talk with a person who can answer questions about organizational systems.

Generally the most common conversion approach is to install the entire system at one time.

An advantage of a pilot conversion is that additional 'bugs' or 'defects' might be discovered before the entire system is rolled out.

The project team review is usually conducted two years after the system is installed.

Early adopters in the new customer resource management system received faster computers with more memory.In terms of management policy,this is probably an example of:

What are the three key postimplementation activities?

What are the two basic strategies to motivate adoption? Give information on each.

In the 'project team review',each project member generally will prepare twenty to fifty pages of documentation with various diagrams (ERD,DFD,use-cases)on what they did in the project.

____________ is usually the most technically complicated step in the migration plan.

Of direct and parallel conversion,parallel is the most risky.

At Mega-Mart,their financial year ends on June 30??.Chris,the project manager for the new reporting system,has set 11:59 p.m.as the time for the implementation of the new system.He is probably using the parallel conversion approach.

One conversation strategy is 'conversion style' where the change from the old system to the new system can be instantaneous or gradual.

_________________ is the process of refining the system to make sure it continues to meet business needs.

What is system maintenance?

Probably the most costly conversion strategy is a parallel conversion at all locations with just one module at a time.

The second step of Lewin's three step model for managing organizational change is:

Which is NOT a common source of change requests for an installed system?

The Systems Analyst and Information Systems Development

Project Selection and Management

Requirements Determination

Systems Analysis and Design

Process Modeling

Data Modeling

Moving Into Design

Architecture Design

Dennis/wixom/roth

Program Design

Data Storage Design

Moving Into Implementation

the Movement to Objects

Filters