Exam 2: Small Business Environment: Managing External Relations

The trick with all forward-looking choices is to use a "financial options" approach.

_____ is the major component of "goodwill," and can be found on a business's balance sheet.

Often ethical dilemmas crop up in business because the answer sought by the other person would cost your business money.

An entrepreneur's relationships and contacts with others is termed as

Following rules and orders,not swearing,and dressing appropriately would be examples of which class of ethical standards?

The three general forms of legitimacy that you can develop are based on

The economic sector includes

The general description for the processes and skills used in the management of a firm's interactions with people,organizations and institutions outside of its boundary is

Which of the following statements about the task environment is true?

Interacting with others in order to build relationships useful to a business refers to

Documentation and demonstration offered for products are product-based legitimacy indicators of

Following the BRIE model in starting a business,the entrepreneur creates a boundary within the environment,setting his firm apart from the rest of the environment.In doing this,the entrepreneur gives the firm a(n)

Changing the legitimacy characteristics often does more to build your social capital than repeating one legitimacy characteristic stressed by the firm in hopes of finding the perfect mix of characteristics.

Setting technological or service standards adopted by competitors are product-based legitimacy indicators of

Electronic social networks

Which of the following is an organization-based legitimacy indicator?

"Would others think worse of you if they knew what you had done to resolve your ethical dilemma?" This question is fundamental to which ethical model?

One of the questions in the first step of making ethical decisions deals with "Who will benefit,and how much? "

Selling brand name merchandise or services is a people-based legitimate indicator of