Question 1

Closed-ended questions are used chiefly to:

Accepted Answer

A) ​explore feelings. 
B) ​seek concreteness of information. 
C) ​facilitate discussion. 
D) ​elicit essential factual information. 
A) ​explore feelings. 
B) ​seek concreteness of information. 
C) ​facilitate discussion. 
D) ​elicit essential factual information.

Question 2

Here-and-now experiencing that involves a client's emotions toward the social worker is known as _____.

Accepted Answer

A) ​relational immediacy 
B) ​interactional behavior 
C) ​quantitative evaluation 
D) ​self-expression 
A) ​relational immediacy 
B) ​interactional behavior 
C) ​quantitative evaluation 
D) ​self-expression

Question 3

What is the purpose of reflection of content? Explain with an example.

Accepted Answer

Answers may vary. Reflections are used t

Question 4

Which of the following responses would elicit clarification of information from a client?

Accepted Answer

A) ​How have you concluded that you are depressed? 
B) ​Did you skip school for three days? 
C) ​How was your day at work? 
D) ​Did you talk to your new friend about a possible home visit? 
A) ​How have you concluded that you are depressed? 
B) ​Did you skip school for three days? 
C) ​How was your day at work? 
D) ​Did you talk to your new friend about a possible home visit?

Question 5

Double-sided reflections are used when:

Accepted Answer

A) ​a client expresses indecision and conflict between several alternatives. 
B) ​a social worker needs to focus on meanings or feelings that the client did not directly express. 
C) ​a social worker puts the client's response in a different light beyond what the client had considered. 
D) ​a client expresses an emotion that the social worker needs to identify. 
A) ​a client expresses indecision and conflict between several alternatives. 
B) ​a social worker needs to focus on meanings or feelings that the client did not directly express. 
C) ​a social worker puts the client's response in a different light beyond what the client had considered. 
D) ​a client expresses an emotion that the social worker needs to identify.

Question 6

A client states, "We've been married for five years and have fought from the first day. We can't seem to agree on anything." Which of the following questions would invite expanded expression from the client about his or her marriage life?

Accepted Answer

A) ​Have you ever tried marriage counselling before this? 
B) ​Do you have any children? 
C) ​Is it your spouse who usually initiates the fights? 
D) ​What are your fights usually about? 
A) ​Have you ever tried marriage counselling before this? 
B) ​Do you have any children? 
C) ​Is it your spouse who usually initiates the fights? 
D) ​What are your fights usually about?

Question 7

A ______ puts a client's response in a different light beyond what the client had previously considered.

Accepted Answer

A) ​double-sided reflection 
B) ​closed-ended response 
C) ​reframe 
D) ​response shift 
A) ​double-sided reflection 
B) ​closed-ended response 
C) ​reframe 
D) ​response shift

Question 8

A facet of summarization is:

Accepted Answer

A) ​highlighting key aspects of discussions. 
B) ​exploring topical areas in depth. 
C) ​using incongruent responses to improve client satisfaction. 
D) ​eliciting limited information from the client. 
A) ​highlighting key aspects of discussions. 
B) ​exploring topical areas in depth. 
C) ​using incongruent responses to improve client satisfaction. 
D) ​eliciting limited information from the client.

Question 9

In the context of verbal following, skills in following have been related to:

Accepted Answer

A) ​goal setting. 
B) ​treatment outcomes. 
C) ​successful interrogations. 
D) ​client continuance. 
A) ​goal setting. 
B) ​treatment outcomes. 
C) ​successful interrogations. 
D) ​client continuance.

Question 10

Empathetic responses enable social workers to:

Accepted Answer

A) ​stay attuned to clients' moment-by-moment experiencing. 
B) ​go beyond what the client has directly stated or implied. 
C) ​discreetly interrogate clients and find out their exact problem. 
D) ​tie together the client's rambling and numerous unrelated elements into coherent messages. 
A) ​stay attuned to clients' moment-by-moment experiencing. 
B) ​go beyond what the client has directly stated or implied. 
C) ​discreetly interrogate clients and find out their exact problem. 
D) ​tie together the client's rambling and numerous unrelated elements into coherent messages.

Question 11

A social worker will experience a dramatic positive change in his or her interviewing style and confidence level by incorporating:

Accepted Answer

A) ​open-ended responses. 
B) ​closed-ended responses. 
C) ​minimal prompts. 
D) ​simple reflections. 
A) ​open-ended responses. 
B) ​closed-ended responses. 
C) ​minimal prompts. 
D) ​simple reflections.

Question 12

Clients misinterpret, draw erroneous conclusions, or experience confusion about the meaning of a social worker's messages when:

Accepted Answer

A) ​the social worker uses vague terms and jargon while speaking to the client. 
B) ​the social worker speaks with specificity while speaking to the client. 
C) ​the social worker personalizes statements made by him or her. 
D) ​the social worker clarifies the meaning of every statement made by him or her. 
A) ​the social worker uses vague terms and jargon while speaking to the client. 
B) ​the social worker speaks with specificity while speaking to the client. 
C) ​the social worker personalizes statements made by him or her. 
D) ​the social worker clarifies the meaning of every statement made by him or her.

Closed-ended questions are used chiefly to:

Here-and-now experiencing that involves a client's emotions toward the social worker is known as _____.

What is the purpose of reflection of content? Explain with an example.

Which of the following responses would elicit clarification of information from a client?

Double-sided reflections are used when:

A client states, "We've been married for five years and have fought from the first day. We can't seem to agree on anything." Which of the following questions would invite expanded expression from the client about his or her marriage life?

A ______ puts a client's response in a different light beyond what the client had previously considered.

A facet of summarization is:

In the context of verbal following, skills in following have been related to:

Empathetic responses enable social workers to:

A social worker will experience a dramatic positive change in his or her interviewing style and confidence level by incorporating:

Clients misinterpret, draw erroneous conclusions, or experience confusion about the meaning of a social worker's messages when:

The Challenges of Social Work

Direct Practice: Domain, Philosophy and Roles

Overview of the Helping Process

Operationalizing the Cardinal Social Work Values

Building Blocks of Communication: Conveying Empathy and Authenticity

Eliminating Counterproductive Communication Patterns and Substituting Positive Alternatives

Assessment: Exploring and Understanding Problems and Strengths

Assessing Intrapersonal and Environmental Systems

Assessing Family Functioning in Diverse Family and Cultural Contexts

Forming and Assessing Social Work Groups

Developing Goals and Formulating a Contract

Planning and Implementing Change-Oriented Strategies

Developing Resources, Advocacy, and Organizing As Intervention Strategies

Enhancing Family Functioning and Relationships

Intervening in Social Work Groups

Additive Empathy, Interpretation, and Confrontation

Managing Barriers to Change

The Final Phase: Evaluation and Termination

Filters

Exam 6: Verbal Following, Exploring, and Focusing Skills

Closed-ended questions are used chiefly to:

Here-and-now experiencing that involves a client's emotions toward the social worker is known as _____.

What is the purpose of reflection of content? Explain with an example.

Which of the following responses would elicit clarification of information from a client?

Double-sided reflections are used when:

A client states, "We've been married for five years and have fought from the first day. We can't seem to agree on anything." Which of the following questions would invite expanded expression from the client about his or her marriage life?

A ______ puts a client's response in a different light beyond what the client had previously considered.

A facet of summarization is:

In the context of verbal following, skills in following have been related to:

Empathetic responses enable social workers to:

A social worker will experience a dramatic positive change in his or her interviewing style and confidence level by incorporating:

Clients misinterpret, draw erroneous conclusions, or experience confusion about the meaning of a social worker's messages when:

The Challenges of Social Work

Direct Practice: Domain, Philosophy and Roles

Overview of the Helping Process

Operationalizing the Cardinal Social Work Values

Building Blocks of Communication: Conveying Empathy and Authenticity

Eliminating Counterproductive Communication Patterns and Substituting Positive Alternatives

Assessment: Exploring and Understanding Problems and Strengths

Assessing Intrapersonal and Environmental Systems

Assessing Family Functioning in Diverse Family and Cultural Contexts

Forming and Assessing Social Work Groups

Developing Goals and Formulating a Contract

Planning and Implementing Change-Oriented Strategies

Developing Resources, Advocacy, and Organizing As Intervention Strategies

Enhancing Family Functioning and Relationships

Intervening in Social Work Groups

Additive Empathy, Interpretation, and Confrontation

Managing Barriers to Change

The Final Phase: Evaluation and Termination

Filters