Question 1

Which of the following skills is essential for creating facilitative conditions?​

Accepted Answer

A) ​Empathy 
B) ​Conditional positive regard 
C) ​Possessive warmth 
D) ​Rigidity 
A) ​Empathy 
B) ​Conditional positive regard 
C) ​Possessive warmth 
D) ​Rigidity

Question 2

Social workers are frequently questioned by the clients regarding their experience and marital status. What considerations should a social worker take into account before deciding to self-disclose in such situations?

Accepted Answer

Answers may vary. Self-disclosing respon

Question 3

Why should social workers occasionally decline requests or set limits while contracting with clients?

Accepted Answer

Answers may vary. In contracting with cl

Question 4

In a session with his social worker, a client states that the cops arrested him because he is a member of a racial minority group. Which of the following statements is an example of an empathic response?​

Accepted Answer

A) ​Why do you think that the cops arrested you because of your race? 
B) ​It must be really difficult to live in this hostile environment. 
C) ​Would I be correct if I said that you felt harassed by the cops? 
D) ​What does your arrest have to do with your job search? 
A) ​Why do you think that the cops arrested you because of your race? 
B) ​It must be really difficult to live in this hostile environment. 
C) ​Would I be correct if I said that you felt harassed by the cops? 
D) ​What does your arrest have to do with your job search?

Question 5

Social workers should be able to experience what the clients convey. However, failure to separate themselves from those feelings may contribute to _____.​

Accepted Answer

A) ​compassion fatigue 
B) ​client opposition 
C) a Level 0 response​ 
D) ​confrontations 
A) ​compassion fatigue 
B) ​client opposition 
C) a Level 0 response​ 
D) ​confrontations

Question 6

During early sessions with a client, which of the following self-disclosure statements by a social worker would be appropriate?​

Accepted Answer

A) ​I also enjoy reading mysteries. 
B) ​I am also contemplating a divorce. 
C) ​I see several people with this concern. 
D) ​I cannot agree with that viewpoint. 
A) ​I also enjoy reading mysteries. 
B) ​I am also contemplating a divorce. 
C) ​I see several people with this concern. 
D) ​I cannot agree with that viewpoint.

Question 7

In the context of social work, _____ during the change process enhances clients' confidence in their own coping ability.​

Accepted Answer

A) positive feedback​ 
B) ​a Level 2 response 
C) ​sympathetic recognition 
D) ​a Level 1 response 
A) positive feedback​ 
B) ​a Level 2 response 
C) ​sympathetic recognition 
D) ​a Level 1 response

Question 8

Identify the apparent feeling in the following client message: "I know my children need to focus on their career. It is difficult for them to have time to call me."​

Accepted Answer

A) ​Disappointment 
B) ​Guilt 
C) ​Embarrassment 
D) ​Confusion 
A) ​Disappointment 
B) ​Guilt 
C) ​Embarrassment 
D) ​Confusion

Question 9

Identify the probable deeper feeling in the following statement by an African American client: "The system is against people like me. People think that we drink, beat our kids, lay up on welfare, and take drugs."​

Accepted Answer

A) Hopelessness​ 
B) ​Anger 
C) ​Frustration 
D) ​Bitterness 
A) Hopelessness​ 
B) ​Anger 
C) ​Frustration 
D) ​Bitterness

Question 10

_____ operationalizes the social work principle of "starting where the client is" and keeps social workers attuned to their clients' current feelings.​

Accepted Answer

A) ​Reciprocal empathic responding 
B) ​Self-disclosing 
C) ​Sympathetic responding 
D) ​Stereotypical responding 
A) ​Reciprocal empathic responding 
B) ​Self-disclosing 
C) ​Sympathetic responding 
D) ​Stereotypical responding

Question 11

Taking the time to explore expectations and to clarify how you can be of assistance to your clients goes a long way in:​

Accepted Answer

A) ​granting immunity to you from prosecutions if an intervention backfires. 
B) ​preventing clients from drawing unwarranted negative conclusions. 
C) ​enabling you and your clients to set your own ethical standards. 
D) ​enabling you to force clients to pursue a particular course of advocacy action. 
A) ​granting immunity to you from prosecutions if an intervention backfires. 
B) ​preventing clients from drawing unwarranted negative conclusions. 
C) ​enabling you and your clients to set your own ethical standards. 
D) ​enabling you to force clients to pursue a particular course of advocacy action.

Question 12

Briefly discuss the effects of a Level 0 response on a client.

Accepted Answer

Answers may vary. A Level 0 response may

Question 13

During a session with a social worker, a 30-year-old client conveys angry feelings about the trauma of his childhood abuse. Which of the following statements would be an appropriate Level 4 empathic response?​

Accepted Answer

A) ​You are likely to succeed in gaining your self-respect at the conclusion of the case plan. 
B) ​I had undergone similar trauma during my childhood. 
C) ​You are really upset about what happened and you are wondering if you will ever gain your self-respect. 
D) ​How did you get along with your last social worker? 
A) ​You are likely to succeed in gaining your self-respect at the conclusion of the case plan. 
B) ​I had undergone similar trauma during my childhood. 
C) ​You are really upset about what happened and you are wondering if you will ever gain your self-respect. 
D) ​How did you get along with your last social worker?

Which of the following skills is essential for creating facilitative conditions?

Social workers are frequently questioned by the clients regarding their experience and marital status. What considerations should a social worker take into account before deciding to self-disclose in such situations?

Why should social workers occasionally decline requests or set limits while contracting with clients?

In a session with his social worker, a client states that the cops arrested him because he is a member of a racial minority group. Which of the following statements is an example of an empathic response?

Social workers should be able to experience what the clients convey. However, failure to separate themselves from those feelings may contribute to _____.

During early sessions with a client, which of the following self-disclosure statements by a social worker would be appropriate?

In the context of social work, _____ during the change process enhances clients' confidence in their own coping ability.

Identify the apparent feeling in the following client message: "I know my children need to focus on their career. It is difficult for them to have time to call me."

Identify the probable deeper feeling in the following statement by an African American client: "The system is against people like me. People think that we drink, beat our kids, lay up on welfare, and take drugs."

_____ operationalizes the social work principle of "starting where the client is" and keeps social workers attuned to their clients' current feelings.

Taking the time to explore expectations and to clarify how you can be of assistance to your clients goes a long way in:

Briefly discuss the effects of a Level 0 response on a client.

During a session with a social worker, a 30-year-old client conveys angry feelings about the trauma of his childhood abuse. Which of the following statements would be an appropriate Level 4 empathic response?

The Challenges of Social Work

Direct Practice: Domain, Philosophy and Roles

Overview of the Helping Process

Operationalizing the Cardinal Social Work Values

Verbal Following, Exploring, and Focusing Skills

Eliminating Counterproductive Communication Patterns and Substituting Positive Alternatives

Assessment: Exploring and Understanding Problems and Strengths

Assessing Intrapersonal and Environmental Systems

Assessing Family Functioning in Diverse Family and Cultural Contexts

Forming and Assessing Social Work Groups

Developing Goals and Formulating a Contract

Planning and Implementing Change-Oriented Strategies

Developing Resources, Advocacy, and Organizing As Intervention Strategies

Enhancing Family Functioning and Relationships

Intervening in Social Work Groups

Additive Empathy, Interpretation, and Confrontation

Managing Barriers to Change

The Final Phase: Evaluation and Termination

Filters

Exam 5: Building Blocks of Communication: Conveying Empathy and Authenticity

Which of the following skills is essential for creating facilitative conditions?​

Social workers are frequently questioned by the clients regarding their experience and marital status. What considerations should a social worker take into account before deciding to self-disclose in such situations?

Why should social workers occasionally decline requests or set limits while contracting with clients?

In a session with his social worker, a client states that the cops arrested him because he is a member of a racial minority group. Which of the following statements is an example of an empathic response?​

Social workers should be able to experience what the clients convey. However, failure to separate themselves from those feelings may contribute to _____.​

During early sessions with a client, which of the following self-disclosure statements by a social worker would be appropriate?​

In the context of social work, _____ during the change process enhances clients' confidence in their own coping ability.​

Identify the apparent feeling in the following client message: "I know my children need to focus on their career. It is difficult for them to have time to call me."​

Identify the probable deeper feeling in the following statement by an African American client: "The system is against people like me. People think that we drink, beat our kids, lay up on welfare, and take drugs."​

_____ operationalizes the social work principle of "starting where the client is" and keeps social workers attuned to their clients' current feelings.​

Taking the time to explore expectations and to clarify how you can be of assistance to your clients goes a long way in:​

Briefly discuss the effects of a Level 0 response on a client.

During a session with a social worker, a 30-year-old client conveys angry feelings about the trauma of his childhood abuse. Which of the following statements would be an appropriate Level 4 empathic response?​

The Challenges of Social Work

Direct Practice: Domain, Philosophy and Roles

Overview of the Helping Process

Operationalizing the Cardinal Social Work Values

Verbal Following, Exploring, and Focusing Skills

Eliminating Counterproductive Communication Patterns and Substituting Positive Alternatives

Assessment: Exploring and Understanding Problems and Strengths

Assessing Intrapersonal and Environmental Systems

Assessing Family Functioning in Diverse Family and Cultural Contexts

Forming and Assessing Social Work Groups

Developing Goals and Formulating a Contract

Planning and Implementing Change-Oriented Strategies

Developing Resources, Advocacy, and Organizing As Intervention Strategies

Enhancing Family Functioning and Relationships

Intervening in Social Work Groups

Additive Empathy, Interpretation, and Confrontation

Managing Barriers to Change

The Final Phase: Evaluation and Termination

Filters

Which of the following skills is essential for creating facilitative conditions?

In a session with his social worker, a client states that the cops arrested him because he is a member of a racial minority group. Which of the following statements is an example of an empathic response?

Social workers should be able to experience what the clients convey. However, failure to separate themselves from those feelings may contribute to _____.

During early sessions with a client, which of the following self-disclosure statements by a social worker would be appropriate?

In the context of social work, _____ during the change process enhances clients' confidence in their own coping ability.

Identify the apparent feeling in the following client message: "I know my children need to focus on their career. It is difficult for them to have time to call me."

Identify the probable deeper feeling in the following statement by an African American client: "The system is against people like me. People think that we drink, beat our kids, lay up on welfare, and take drugs."

_____ operationalizes the social work principle of "starting where the client is" and keeps social workers attuned to their clients' current feelings.

Taking the time to explore expectations and to clarify how you can be of assistance to your clients goes a long way in:

During a session with a social worker, a 30-year-old client conveys angry feelings about the trauma of his childhood abuse. Which of the following statements would be an appropriate Level 4 empathic response?