Question 1

According to the status characteristics theory, what are the three sources of status?

Accepted Answer

According to status characteristics theo

Question 2

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

Accepted Answer

A)  interacting groups 
B)  brainstorming 
C)  nominal group technique 
D)  electronic meeting 
E)  social interaction 
A)  interacting groups 
B)  brainstorming 
C)  nominal group technique 
D)  electronic meeting 
E)  social interaction

Question 3

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

Accepted Answer

A)  negative affect 
B)  groupshift 
C)  cognitive dissonance 
D)  groupthink 
E)  positivity offset 
A)  negative affect 
B)  groupshift 
C)  cognitive dissonance 
D)  groupthink 
E)  positivity offset

Question 4

John is a college student and he is accused of a campus crime. To deal with this problem a team is formed that consists of the dean of academic affairs, the dean of students, the registrar, the director of security, and the student's advisor. This team is an example of a(n) ________ group.

Accepted Answer

A)  interest 
B)  command 
C)  task 
D)  informal 
E)  friendship 
A)  interest 
B)  command 
C)  task 
D)  informal 
E)  friendship

Question 5

Alberto is working with a group of fifteen people to coordinate the merger of two corporations. Everyone in the group is highly qualified, offers relevant information, and has high norms. Still, the group seems to be slow at outlining a definitive plan for the merger. With the information provided, what would be the fastest and best way for Alberto to increase cohesiveness and productivity?

Accepted Answer

A)  hold long meetings at a restaurant or in a social setting 
B)  stimulate competition within the group 
C)  decrease the time members spend together 
D)  decrease the size of the group 
E)  invite more members into the group 
A)  hold long meetings at a restaurant or in a social setting 
B)  stimulate competition within the group 
C)  decrease the time members spend together 
D)  decrease the size of the group 
E)  invite more members into the group

Question 6

Employees who band together to seek improved working conditions form a(n) ________ group.

Accepted Answer

A)  union 
B)  friendship 
C)  interest 
D)  work 
E)  command 
A)  union 
B)  friendship 
C)  interest 
D)  work 
E)  command

Question 7

Role expectations indicate our view of how we're supposed to act in a given situation.

Accepted Answer

A) True 
 B)False

Question 8

________ is good for achieving commitment to a solution.

Accepted Answer

A)  An interacting group 
B)  Brainstorming 
C)  Nominal group technique 
D)  Electronic meeting 
E)  Delphi technique 
A)  An interacting group 
B)  Brainstorming 
C)  Nominal group technique 
D)  Electronic meeting 
E)  Delphi technique

Question 9

According to status characteristics theory, which of the following factors does not determine status?

Accepted Answer

A)  control over the resources needed by the group 
B)  contribution to goals 
C)  ability to confirm to group norms 
D)  personality 
E)  talent 
A)  control over the resources needed by the group 
B)  contribution to goals 
C)  ability to confirm to group norms 
D)  personality 
E)  talent

Question 10

Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity?

Accepted Answer

A)  When cohesiveness is low and performance norms are also low, productivity will be high. 
B)  The productivity of the group is affected by the performance norms but not by the cohesiveness of the group. 
C)  If cohesiveness is high and performance norms are low, productivity will be high. 
D)  If cohesiveness is low and performance norms are high, productivity will be low. 
E)  When both cohesiveness and performance norms are high, productivity will be high. 
A)  When cohesiveness is low and performance norms are also low, productivity will be high. 
B)  The productivity of the group is affected by the performance norms but not by the cohesiveness of the group. 
C)  If cohesiveness is high and performance norms are low, productivity will be high. 
D)  If cohesiveness is low and performance norms are high, productivity will be low. 
E)  When both cohesiveness and performance norms are high, productivity will be high.

Question 11

Which is not a weakness of group decision making?

Accepted Answer

A)  Group decision making is time consuming. 
B)  Group decisions tend to be less creative than individual decisions. 
C)  Group decisions suffer from ambiguous responsibility. 
D)  Group decisions can be dominated by one or a few members. 
E)  In a group decision, the responsibility of any single member is diluted. 
A)  Group decision making is time consuming. 
B)  Group decisions tend to be less creative than individual decisions. 
C)  Group decisions suffer from ambiguous responsibility. 
D)  Group decisions can be dominated by one or a few members. 
E)  In a group decision, the responsibility of any single member is diluted.

Question 12

Which one of the following characteristics is not necessarily true about groups?

Accepted Answer

A)  Group members are interdependent. 
B)  Groups have two or more members. 
C)  Groups are determined by the organization chart. 
D)  Groups interact. 
E)  Groups have particular objectives. 
A)  Group members are interdependent. 
B)  Groups have two or more members. 
C)  Groups are determined by the organization chart. 
D)  Groups interact. 
E)  Groups have particular objectives.

Question 13

Which of the following is a group decision making technique?

Accepted Answer

A)  mind mapping 
B)  brainstorming 
C)  lateral thinking 
D)  group polarization 
E)  morphological analysis 
A)  mind mapping 
B)  brainstorming 
C)  lateral thinking 
D)  group polarization 
E)  morphological analysis

Question 14

Increasing the group's status and the perceived difficulty of attaining membership, encourages group cohesiveness.

Accepted Answer

A) True 
 B)False

Question 15

A role indicates a set of expected behavior patterns attributed to someone occupying a given position in a social unit.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements is most likely to be true regarding interest groups?

Accepted Answer

A)  They are longer lasting than friendship groups. 
B)  They develop because individual members have one or more common characteristics. 
C)  They are formed because of some common objective. 
D)  They are governed by labor laws. 
E)  They are determined by an organizational chart. 
A)  They are longer lasting than friendship groups. 
B)  They develop because individual members have one or more common characteristics. 
C)  They are formed because of some common objective. 
D)  They are governed by labor laws. 
E)  They are determined by an organizational chart.

Question 17

Which of the following is an effective means of countering social loafing?

Accepted Answer

A)  increase the rewards the group is given if it succeeds 
B)  increase the amount by which the group's progress is monitored 
C)  ensure that individual contributions to the group's outcome are identified 
D)  increase the size of the group 
E)  increase the group's work load 
A)  increase the rewards the group is given if it succeeds 
B)  increase the amount by which the group's progress is monitored 
C)  ensure that individual contributions to the group's outcome are identified 
D)  increase the size of the group 
E)  increase the group's work load

Question 18

Maya just got out of a meeting. She is extremely frustrated because nothing got done and now she has to deal with workplace drama. Sophia is threatening to quit because the group members severely criticized her idea without even giving her a chance to complete her point. The entire meeting turned into a conflict management session for Maya. Which of the following meeting techniques was most likely used by Maya?

Accepted Answer

A)  interacting group 
B)  brainstorming 
C)  nominal group 
D)  electronic meeting 
E)  video conferencing 
A)  interacting group 
B)  brainstorming 
C)  nominal group 
D)  electronic meeting 
E)  video conferencing

Question 19

According to the five-stage group-development model, at present your work group is in the ________ stage.

Accepted Answer

A)  storming 
B)  norming 
C)  forming 
D)  performing 
E)  adjourning 
A)  storming 
B)  norming 
C)  forming 
D)  performing 
E)  adjourning

Question 20

Most people assume that a police officer should behave in a lawful manner, not show any favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

Accepted Answer

A)  role identity 
B)  role criteria 
C)  role expectations 
D)  role requirements 
E)  role perceptions 
A)  role identity 
B)  role criteria 
C)  role expectations 
D)  role requirements 
E)  role perceptions

According to the status characteristics theory, what are the three sources of status?

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

John is a college student and he is accused of a campus crime. To deal with this problem a team is formed that consists of the dean of academic affairs, the dean of students, the registrar, the director of security, and the student's advisor. This team is an example of a(n) ________ group.

Employees who band together to seek improved working conditions form a(n) ________ group.

Role expectations indicate our view of how we're supposed to act in a given situation.

________ is good for achieving commitment to a solution.

According to status characteristics theory, which of the following factors does not determine status?

Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity?

Which is not a weakness of group decision making?

Which one of the following characteristics is not necessarily true about groups?

Which of the following is a group decision making technique?

Increasing the group's status and the perceived difficulty of attaining membership, encourages group cohesiveness.

A role indicates a set of expected behavior patterns attributed to someone occupying a given position in a social unit.

Which of the following statements is most likely to be true regarding interest groups?

Which of the following is an effective means of countering social loafing?

According to the five-stage group-development model, at present your work group is in the ________ stage.

Most people assume that a police officer should behave in a lawful manner, not show any favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concept to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 8: Foundations of Group Behavior

According to the status characteristics theory, what are the three sources of status?

Patricia needs as many creative ideas as she can get for the new advertising campaign, and her small agency doesn't have a lot of money for high-tech meeting facilities. Given the information provided, which meeting technique will provide the highest number of quality ideas?

You have observed that the group tends to come to consensus very quickly and there appears to be an illusion of unanimity. You conclude that they may be suffering from ________.

John is a college student and he is accused of a campus crime. To deal with this problem a team is formed that consists of the dean of academic affairs, the dean of students, the registrar, the director of security, and the student's advisor. This team is an example of a(n) ________ group.

Employees who band together to seek improved working conditions form a(n) ________ group.

Role expectations indicate our view of how we're supposed to act in a given situation.

________ is good for achieving commitment to a solution.

According to status characteristics theory, which of the following factors does not determine status?

Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity?

Which is not a weakness of group decision making?

Which one of the following characteristics is not necessarily true about groups?

Which of the following is a group decision making technique?

Increasing the group's status and the perceived difficulty of attaining membership, encourages group cohesiveness.

A role indicates a set of expected behavior patterns attributed to someone occupying a given position in a social unit.

Which of the following statements is most likely to be true regarding interest groups?

Which of the following is an effective means of countering social loafing?

According to the five-stage group-development model, at present your work group is in the ________ stage.

Most people assume that a police officer should behave in a lawful manner, not show any favoritism to any particular group, and do their best to uphold the law. Which of the following terms best represents these beliefs?

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concept to Applications

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters