Question 1

Discuss the difference between a work group and a work team.

Accepted Answer

A work group is a group that interacts primarily to share information and to make decisions to help each member perform within his or her area of responsibility. There is no positive synergy that would create an overall level of performance that is greater than the sum of the inputs. A work team generates positive synergy through coordinated effort. Their individual efforts result in a level of performance that is greater than the sum of those individual inputs.

Question 2

Your company has recently landed a contract to design and manufacture a new state-of-the-art electronic device for the military. This will be a very complex project, requiring many different types of skills. Which of the following types of teams is most suited for the project?

Accepted Answer

A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution 
A)  problem-solving 
B)  self-managed 
C)  cross-functional 
D)  virtual 
E)  task-resolution C

Question 3

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

Accepted Answer

A)  cross-functional 
B)  problem-solving 
C)  self-managed 
D)  critical 
E)  task 
A)  cross-functional 
B)  problem-solving 
C)  self-managed 
D)  critical 
E)  task B

Question 4

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

Accepted Answer

A)  command 
B)  cross-functional 
C)  self-managed 
D)  problem-solving 
E)  task 
A)  command 
B)  cross-functional 
C)  self-managed 
D)  problem-solving 
E)  task

Question 5

In the case of a team, when each member's contribution is not clearly visible, ________.

Accepted Answer

A)  team efficacy tends to increase 
B)  team cohesiveness tends to decrease 
C)  motivation of the team members tends to increase 
D)  team members tend to decrease their efforts 
E)  mutual accountability of the team members tends to decrease 
A)  team efficacy tends to increase 
B)  team cohesiveness tends to decrease 
C)  motivation of the team members tends to increase 
D)  team members tend to decrease their efforts 
E)  mutual accountability of the team members tends to decrease

Question 6

You need to hire an analyst for an important project team. It is essential that the new employee work well on the already established team in order to meet the project's challenging deadlines. The most talented candidate doesn't have any team experience and when asked in the interview about his team experience he replied, "I prefer to work alone. I'm much more efficient alone." What should you do?

Accepted Answer

A)  Hire him and train him. 
B)  Hire him and hope that he learns. 
C)  Hire him and redesign the job. 
D)  Look for a different candidate. 
E)  Hire him and assign him a mentor. 
A)  Hire him and train him. 
B)  Hire him and hope that he learns. 
C)  Hire him and redesign the job. 
D)  Look for a different candidate. 
E)  Hire him and assign him a mentor.

Question 7

Which of the following statements is true regarding a cross-functional team?

Accepted Answer

A)  A cross-functional team is made up of employees from different hierarchical levels. 
B)  A cross-functional team is made up of employees from the same department. 
C)  Today cross-functional teams are rarely used in well established organizations. 
D)  In the case of a cross-functional team, the early stages of development are typically very short. 
E)  Cross-functional teams are used for developing new ideas and coordinating complex projects. 
A)  A cross-functional team is made up of employees from different hierarchical levels. 
B)  A cross-functional team is made up of employees from the same department. 
C)  Today cross-functional teams are rarely used in well established organizations. 
D)  In the case of a cross-functional team, the early stages of development are typically very short. 
E)  Cross-functional teams are used for developing new ideas and coordinating complex projects.

Question 8

Generally speaking, the most effective teams have ________ members.

Accepted Answer

A)  two to four 
B)  three to five 
C)  five to nine 
D)  ten to fifteen 
E)  fifteen to twenty 
A)  two to four 
B)  three to five 
C)  five to nine 
D)  ten to fifteen 
E)  fifteen to twenty

Question 9

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Accepted Answer

The key components making up effective t

Question 10

Which of the following statements is true regarding a culturally diverse team?

Accepted Answer

A)  Elements of diversity do not interfere with team processes. 
B)  Culturally homogeneous teams have more difficulty learning to work with each other and solving problems than culturally heterogeneous teams. 
C)  Generally, newly formed culturally diverse teams underperform when compared to newly formed culturally homogeneous teams. 
D)  Cultural diversity within a team is not advisable for those tasks that call for a variety of viewpoints. 
E)  Solving problems is more difficult for culturally homogeneous teams than it is for culturally heterogeneous teams. 
A)  Elements of diversity do not interfere with team processes. 
B)  Culturally homogeneous teams have more difficulty learning to work with each other and solving problems than culturally heterogeneous teams. 
C)  Generally, newly formed culturally diverse teams underperform when compared to newly formed culturally homogeneous teams. 
D)  Cultural diversity within a team is not advisable for those tasks that call for a variety of viewpoints. 
E)  Solving problems is more difficult for culturally homogeneous teams than it is for culturally heterogeneous teams.

Question 11

Discuss the impact of conflicts on effectiveness of teams.

Accepted Answer

Conflict on a team isn't necessarily bad

Question 12

When teams have excess members, cohesiveness and mutual accountability decline.

Accepted Answer

A) True 
 B)False

Question 13

________suggests that attributes such as age or the date of joining should help us predict turnover.

Accepted Answer

A)  Employee mobility 
B)  Organizational demography 
C)  Residential mobility 
D)  Demographic environment 
E)  Population dynamics 
A)  Employee mobility 
B)  Organizational demography 
C)  Residential mobility 
D)  Demographic environment 
E)  Population dynamics

Question 14

For virtual teams to be effective, management should closely monitor the team's progress.

Accepted Answer

A) True 
 B)False

Question 15

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Accepted Answer

A)  team efficacy 
B)  climate of trust 
C)  common purpose 
D)  social loafing 
E)  specific goals 
A)  team efficacy 
B)  climate of trust 
C)  common purpose 
D)  social loafing 
E)  specific goals

Question 16

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Accepted Answer

A)  problem-solving teams 
B)  self-managed teams 
C)  task teams 
D)  virtual teams 
E)  command teams 
A)  problem-solving teams 
B)  self-managed teams 
C)  task teams 
D)  virtual teams 
E)  command teams

Question 17

Which type of conflict is almost always dysfunctional?

Accepted Answer

A)  task conflict 
B)  efficacy conflict 
C)  relationship conflict 
D)  resource conflict 
E)  goal conflict 
A)  task conflict 
B)  efficacy conflict 
C)  relationship conflict 
D)  resource conflict 
E)  goal conflict

Question 18

Evidence suggests self-managed teams have not fared well in Mexico because ________.

Accepted Answer

A)  the culture in Mexico has high tolerance for ambiguity 
B)  the employees in Mexico strongly respect hierarchical authority 
C)  the culture in Mexico is characterized by low power distance 
D)  the culture of Mexico is individualistic in nature 
E)  the culture in Mexico has short term orientation 
A)  the culture in Mexico has high tolerance for ambiguity 
B)  the employees in Mexico strongly respect hierarchical authority 
C)  the culture in Mexico is characterized by low power distance 
D)  the culture of Mexico is individualistic in nature 
E)  the culture in Mexico has short term orientation

Question 19

________ illustrates a process loss from using teams.

Accepted Answer

A)  Emotional contagion 
B)  Cognitive dissonance 
C)  Social loafing 
D)  Positivity offset 
E)  Emotional dissonance 
A)  Emotional contagion 
B)  Cognitive dissonance 
C)  Social loafing 
D)  Positivity offset 
E)  Emotional dissonance

Question 20

Araceli is a team member in a large corporation. She never speaks in team meetings because she has seen members talk behind each others' backs after the meetings. Members are constantly monitoring the other members' work, looking for a mistakes to point out in a meeting. According to the information provided, which contextual factor is most likely hindering the success of Araceli's team?

Accepted Answer

A)  adequate resources 
B)  climate of trust 
C)  team structure 
D)  performance evaluations 
E)  leadership 
A)  adequate resources 
B)  climate of trust 
C)  team structure 
D)  performance evaluations 
E)  leadership

Discuss the difference between a work group and a work team.

Your company has recently landed a contract to design and manufacture a new state-of-the-art electronic device for the military. This will be a very complex project, requiring many different types of skills. Which of the following types of teams is most suited for the project?

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

In the case of a team, when each member's contribution is not clearly visible, ________.

Which of the following statements is true regarding a cross-functional team?

Generally speaking, the most effective teams have ________ members.

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Which of the following statements is true regarding a culturally diverse team?

Discuss the impact of conflicts on effectiveness of teams.

When teams have excess members, cohesiveness and mutual accountability decline.

________suggests that attributes such as age or the date of joining should help us predict turnover.

For virtual teams to be effective, management should closely monitor the team's progress.

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Which type of conflict is almost always dysfunctional?

Evidence suggests self-managed teams have not fared well in Mexico because ________.

________ illustrates a process loss from using teams.

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 9: Understanding Work Teams

Discuss the difference between a work group and a work team.

Your company has recently landed a contract to design and manufacture a new state-of-the-art electronic device for the military. This will be a very complex project, requiring many different types of skills. Which of the following types of teams is most suited for the project?

Which of the following types of teams is most likely to be assembled to improve the efficiency of a company's production process?

The Boeing Company created a team made up of employees from production, planning, quality control, tooling, design engineering, and information systems to automate shims on the company's C-17 program. This team is most likely to be an example of a ________ team.

In the case of a team, when each member's contribution is not clearly visible, ________.

Which of the following statements is true regarding a cross-functional team?

Generally speaking, the most effective teams have ________ members.

The team effectiveness model identifies three categories of key components making up effective teams. What are these three categories? Give examples of each category.

Which of the following statements is true regarding a culturally diverse team?

Discuss the impact of conflicts on effectiveness of teams.

When teams have excess members, cohesiveness and mutual accountability decline.

________suggests that attributes such as age or the date of joining should help us predict turnover.

For virtual teams to be effective, management should closely monitor the team's progress.

With reference to the team effectiveness model, which of the following is one of the key components of an effective team, included under the category of contextual factors?

Which of the following types of teams allows for collaboration between team members who are physically dispersed?

Which type of conflict is almost always dysfunctional?

Evidence suggests self-managed teams have not fared well in Mexico because ________.

________ illustrates a process loss from using teams.

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters