Exam 2: Attitudes and Job Satisfaction

Which of the following is not a moderating variable of the attitude-behavior relationship?

Job satisfaction is best described as ________.

The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is ________.

Discrepancies between attitudes and behavior tend to occur when social pressures to behave in certain ways hold exceptional power, as in most organizations.

The theory of cognitive dissonance was proposed by ________.

Discuss cognitive dissonance theory. How do individuals seek consistency among their attitudes, and between their attitudes and their behavior?

Mrs. Jonas can be expected to relieve the discomfort she is experiencing by doing the following except ________.

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________.

If there is an inconsistency between an individual's attitude on a specific issue and his or her behavior, there are only two courses of action available-alter the attitude or alter the behavior.

The exit-voice-loyalty-neglect framework expands employee response to include voice and loyalty-constructive behaviors that allow individuals to ________.

Festinger argued that individuals will seek a stable state where there is minimum dissonance.

Sheila works for a manufacturer of styrofoam trays for school lunches. Last year her son came home from school and told her that the trays she makes go straight to the landfill where they sit for hundreds of years without ever biodegrading. Although this information bothers Sheila, she does not look for another job because she enjoys her very high salary. Which dissonance moderating factor is illustrated by this example?

The emotional, or feeling component of a person's attitude is called ________.

Jason has been spending a great deal of work time talking to his co-workers about how dissatisfied he is with the job. He has spent quite a bit of time discussing unionization. Jason has also arrived at work intoxicated twice in the last week and has repeatedly taken office supplies home with him. His behavior might be classified as ________.

Guillermo's wife was recently diagnosed with breast cancer. Guillermo had to take a considerable amount of time off work to care for their children, and he was late in completing his portion of a large project. Guillermo never feared that his job was in jeopardy because of his absences or his delay in completion of work. Name the major job attitude relative to the above stated example.

Summing up responses to a number of job factors achieves a more accurate evaluation of job satisfaction than does a single global rating.

To effectively control the undesirable consequences of job dissatisfaction, employers should try to control the different responses to dissatisfaction.

Once an individual reaches a level of comfortable living, the relationship between pay and job satisfaction ________.

________ is the degree to which employees believe the organization values their contribution and cares about their well-being.

Leon Festinger argued that ________ follow(s) ________.