Exam 1: Introduction to Organizational Behavior

________ allow(s) people to communicate and work together even though they may be thousands of miles apart.

Which of the following is an example of an ethical dilemma?

Which of the following explains the usefulness of the systematic approach to the study of organizational behavior?

________ is a science that seeks to measure, explain, and sometimes change the behavior of humans and other animals.

The common characteristic of service jobs is that they require ________.

Managers and their organizations are responding to the problem of unethical behavior in all of the following ways except ________.

Over the last three decades, business school curricula has focused more on the technical aspects of management such as economics, accounting, finance, and quantitative techniques, and less on subjects related to human behavior and people skills.

One of the key challenges for managers in today's organizations is to ________.

Which professor out of this group would you expect to address issues on communication?

Betty believes that it is best to take the casual or common sense approach to reading others. She needs to remember that ________.

There's an increasing blurring between the work and nonwork time.

Which faculty member should furnish information about personality, learning, and motivation?

Basing managerial decisions on the best available scientific support is called ________.

The subject of organizational culture has been most influenced by which behavioral science discipline?

Situations where an individual is required to define right and wrong conduct are termed ________.

Raymond is completing a study on discrimination in which he has noted that saleswomen who wear skirt suits make more sales than saleswomen who only wear pant suits. However, Raymond determined that his findings only pertained to those industries in which the purchasing decision maker is traditionally masculine. For example, the sales results were the same for all women selling to medical office managers, a female dominated field. Raymond used ________ variables to more accurately explain his results.

Which of the following is not considered a key quality of an employee in a customer-responsive culture?

The vast majority of management decisions are still made in a hurry, with little or systematic study of available evidence.

Which of the following was the most significant change in the U.S. labor force during the last half of the twentieth century?

In terms of the U.S. labor force, the number of workers belonging to the 55-and-older age group is expected to dramatically decline in the near future.