Question 1

According to the job characteristics model, task significance is the degree to which ________.

Accepted Answer

A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling and procedure 
D)  a job has an impact on the lives or work of other people 
E)  a job requires a variety of different activities 
A)  a job requires completion of a whole and identifiable piece of work 
B)  work activities generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling and procedure 
D)  a job has an impact on the lives or work of other people 
E)  a job requires a variety of different activities

Question 2

With reference to the job characteristics model, which of the following defines skill variety?

Accepted Answer

A)  The degree to which a job requires completion of a whole and identifiable piece of work. 
B)  The degree to which work activities generates direct and clear information about performance. 
C)  The degree to which a job provides the worker freedom in scheduling and procedure. 
D)  The degree to which a job has an impact on the lives or work of other people. 
E)  The degree to which a job requires a variety of different activities. 
A)  The degree to which a job requires completion of a whole and identifiable piece of work. 
B)  The degree to which work activities generates direct and clear information about performance. 
C)  The degree to which a job provides the worker freedom in scheduling and procedure. 
D)  The degree to which a job has an impact on the lives or work of other people. 
E)  The degree to which a job requires a variety of different activities.

Question 3

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

Accepted Answer

A)  the amount of growth opportunities the job provides to the employee 
B)  the worth of the job to the employee 
C)  the worth of the job to the organization 
D)  competitiveness of an organization's pay relative to pay elsewhere in its industry 
E)  the amount of job satisfaction the job provides to the employee 
A)  the amount of growth opportunities the job provides to the employee 
B)  the worth of the job to the employee 
C)  the worth of the job to the organization 
D)  competitiveness of an organization's pay relative to pay elsewhere in its industry 
E)  the amount of job satisfaction the job provides to the employee

Question 4

Which of the following statements is true regarding gainsharing?

Accepted Answer

A)  Gainsharing focuses on productivity gains rather than profits. 
B)  Gainsharing involves paying employees based on the number of new skills acquired by them in a specific time period. 
C)  Gainsharing does not distribute profits, only gains in profits. 
D)  Employees working under gainsharing plans have a greater feeling of psychological ownership. 
E)  Gain sharing encourages social loafing. 
A)  Gainsharing focuses on productivity gains rather than profits. 
B)  Gainsharing involves paying employees based on the number of new skills acquired by them in a specific time period. 
C)  Gainsharing does not distribute profits, only gains in profits. 
D)  Employees working under gainsharing plans have a greater feeling of psychological ownership. 
E)  Gain sharing encourages social loafing.

Question 5

You notice that members of the janitorial staff are low skilled and are suffering from overroutinization of their work. They are most likely to be motivated by ________.

Accepted Answer

A)  employee stock options 
B)  skill-based pay plan 
C)  job rotation 
D)  merit-based pay plans 
E)  gainsharing 
A)  employee stock options 
B)  skill-based pay plan 
C)  job rotation 
D)  merit-based pay plans 
E)  gainsharing

Question 6

Andrew is a software tester. He runs through the same types of programs day after day looking for bugs and reporting them. He is taking night classes on programming. Often, he knows the best solution to many of the bugs, but he is still learning to code. Describe two job characteristics that Andrew is striving to improve, and explain two ways that Andrew's manager can redesign his current job to help him reach his goals.

Accepted Answer

Andrew is striving to have greater task

Question 7

Which of the following countries has the highest rate of telecommuting in the world?

Accepted Answer

A)  United States 
B)  Britain 
C)  China 
D)  Netherlands 
E)  Canada 
A)  United States 
B)  Britain 
C)  China 
D)  Netherlands 
E)  Canada

Question 8

Laura only makes minimum wage, but she loves her job. Her supervisor regularly compliments her and she has been chosen employee of the month twice this year. Based on this information, which of the following is most likely to be the reason Laura likes her job?

Accepted Answer

A)  recognition 
B)  motivation 
C)  goal setting 
D)  empowerment 
E)  autonomy 
A)  recognition 
B)  motivation 
C)  goal setting 
D)  empowerment 
E)  autonomy

Question 9

Which of the following is the distinct characteristic common to all participative management programs?

Accepted Answer

A)  joint decision making 
B)  autonomy 
C)  commitment 
D)  productivity enhancement 
E)  quality improvement 
A)  joint decision making 
B)  autonomy 
C)  commitment 
D)  productivity enhancement 
E)  quality improvement

Question 10

What is job enrichment? Describe various methods of job enrichment that are based on the job characteristics model.

Accepted Answer

Job enrichment expands jobs by increasin

Question 11

According to the job characteristics model, ________ is the degree to which carrying out work activities generates direct and clear information about your own performance.

Accepted Answer

A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety 
A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety

Question 12

Which of the following statements is true regarding job sharing?

Accepted Answer

A)  It expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. 
B)  It is also called cross-training. 
C)  It allows two or more individuals to split a traditional 40-hour-a-week job. 
D)  It involves periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level. 
E)  Job sharing is a method of job enrichment. 
A)  It expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. 
B)  It is also called cross-training. 
C)  It allows two or more individuals to split a traditional 40-hour-a-week job. 
D)  It involves periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level. 
E)  Job sharing is a method of job enrichment.

Question 13

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

Accepted Answer

A)  sharing 
B)  enrichment 
C)  centralization 
D)  enlargement 
E)  rotation 
A)  sharing 
B)  enrichment 
C)  centralization 
D)  enlargement 
E)  rotation

Question 14

The two most common forms of participative management are works councils and board representatives.

Accepted Answer

A) True 
 B)False

Question 15

Almost every country in western Europe requires companies to practice ________, called "the most widely legislated form of employee involvement around the world."

Accepted Answer

A)  participative management 
B)  corporate restructuring 
C)  representative participation 
D)  management by objectives 
E)  organizational reengineering 
A)  participative management 
B)  corporate restructuring 
C)  representative participation 
D)  management by objectives 
E)  organizational reengineering

Question 16

In the job characteristics model (JCM), which three core job dimensions combine to create meaningful work?

Accepted Answer

A)  autonomy, task identity, and feedback 
B)  skill variety, autonomy, and task significance 
C)  skill variety, autonomy, and feedback 
D)  feedback, task identity, and task significance 
E)  skill variety, task identity, and task significance 
A)  autonomy, task identity, and feedback 
B)  skill variety, autonomy, and task significance 
C)  skill variety, autonomy, and feedback 
D)  feedback, task identity, and task significance 
E)  skill variety, task identity, and task significance

Question 17

Aberdone Company has redesigned the jobs of the workers in accounts receivables. Instead of simply billing customers, they are now responsible for what used to be management tasks, such as for following up on non-payment, determining when bills will be sent to a collection agency, and what accounts receivables can be written off as non-collectable. Which of the following methods of job enrichment is used in this example?

Accepted Answer

A)  task combination 
B)  vertical job expansion 
C)  formation of natural work units 
D)  establishing client relationships 
E)  opening feedback channels 
A)  task combination 
B)  vertical job expansion 
C)  formation of natural work units 
D)  establishing client relationships 
E)  opening feedback channels

Question 18

According to the job characteristics model, ________ indicates the degree to which carrying out work activities generates direct and clear information about your own performance.

Accepted Answer

A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety 
A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety

Question 19

Variable-pay compensation pays people based on their seniority.

Accepted Answer

A) True 
 B)False

Question 20

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Accepted Answer

A) True 
 B)False

According to the job characteristics model, task significance is the degree to which ________.

With reference to the job characteristics model, which of the following defines skill variety?

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

Which of the following statements is true regarding gainsharing?

You notice that members of the janitorial staff are low skilled and are suffering from overroutinization of their work. They are most likely to be motivated by ________.

Which of the following countries has the highest rate of telecommuting in the world?

Laura only makes minimum wage, but she loves her job. Her supervisor regularly compliments her and she has been chosen employee of the month twice this year. Based on this information, which of the following is most likely to be the reason Laura likes her job?

Which of the following is the distinct characteristic common to all participative management programs?

What is job enrichment? Describe various methods of job enrichment that are based on the job characteristics model.

According to the job characteristics model, ________ is the degree to which carrying out work activities generates direct and clear information about your own performance.

Which of the following statements is true regarding job sharing?

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

The two most common forms of participative management are works councils and board representatives.

Almost every country in western Europe requires companies to practice ________, called "the most widely legislated form of employee involvement around the world."

In the job characteristics model (JCM), which three core job dimensions combine to create meaningful work?

According to the job characteristics model, ________ indicates the degree to which carrying out work activities generates direct and clear information about your own performance.

Variable-pay compensation pays people based on their seniority.

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 7: Motivation: From Concept to Applications

According to the job characteristics model, task significance is the degree to which ________.

With reference to the job characteristics model, which of the following defines skill variety?

While setting pay levels initially, an organization has to balance internal equity and external equity. Here external equity indicates ________.

Which of the following statements is true regarding gainsharing?

You notice that members of the janitorial staff are low skilled and are suffering from overroutinization of their work. They are most likely to be motivated by ________.

Which of the following countries has the highest rate of telecommuting in the world?

Laura only makes minimum wage, but she loves her job. Her supervisor regularly compliments her and she has been chosen employee of the month twice this year. Based on this information, which of the following is most likely to be the reason Laura likes her job?

Which of the following is the distinct characteristic common to all participative management programs?

What is job enrichment? Describe various methods of job enrichment that are based on the job characteristics model.

According to the job characteristics model, ________ is the degree to which carrying out work activities generates direct and clear information about your own performance.

Which of the following statements is true regarding job sharing?

Job ________ expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work.

The two most common forms of participative management are works councils and board representatives.

Almost every country in western Europe requires companies to practice ________, called "the most widely legislated form of employee involvement around the world."

In the job characteristics model (JCM), which three core job dimensions combine to create meaningful work?

According to the job characteristics model, ________ indicates the degree to which carrying out work activities generates direct and clear information about your own performance.

Variable-pay compensation pays people based on their seniority.

A gainsharing pay plan pays for individual performance based on performance appraisal ratings.

Introduction to Organizational Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organizational Structure

Organizational Culture

Organizational Change and Stress Management

Filters