Question 1

Departmentalization refers to the degree to which jobs within the organization are standardized.

Accepted Answer

A) True 
 B)False

Question 2

Which one of the following problems is most likely to occur in a matrix structure?

Accepted Answer

A)  decreased response to environmental change 
B)  decreased employee motivation 
C)  decreased economies of scale 
D)  increased groupthink 
E)  increased power struggles 
A)  decreased response to environmental change 
B)  decreased employee motivation 
C)  decreased economies of scale 
D)  increased groupthink 
E)  increased power struggles

Question 3

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics.
-You describe to your students a new committee within the university that brings together specialists from all different departments to develop a new interdisciplinary program. The structure of the committee best meets the definition of the ________.

Accepted Answer

A)  matrix structure 
B)  simple structure 
C)  boundaryless organization 
D)  virtual organization 
E)  bureaucracy 
A)  matrix structure 
B)  simple structure 
C)  boundaryless organization 
D)  virtual organization 
E)  bureaucracy

Question 4

Who coined the term "boundaryless organization"?

Accepted Answer

A)  Steve Jobs 
B)  Jack Welch 
C)  Henry Mintzberg 
D)  Bill Gates 
E)  Frederick Herzberg 
A)  Steve Jobs 
B)  Jack Welch 
C)  Henry Mintzberg 
D)  Bill Gates 
E)  Frederick Herzberg

Question 5

What is organizational structure?

Accepted Answer

An organizational structure defines how

Question 6

Which of the following determinants of an organization's structure describes the way an organization transfers inputs into outputs?

Accepted Answer

A)  strategy 
B)  environment 
C)  investment 
D)  size 
E)  technology 
A)  strategy 
B)  environment 
C)  investment 
D)  size 
E)  technology

Question 7

Which of the following is not a strategy to reduce the negative impact of downsizing?

Accepted Answer

A)  investment in high-involvement work practices 
B)  early discussion of downsizing with employees 
C)  employee participation in the downsizing process 
D)  removal of vertical boundaries 
E)  provision of post-downsizing assistance 
A)  investment in high-involvement work practices 
B)  early discussion of downsizing with employees 
C)  employee participation in the downsizing process 
D)  removal of vertical boundaries 
E)  provision of post-downsizing assistance

Question 8

Which of the following statements is true regarding a bureaucracy?

Accepted Answer

A)  Bureaucracies need innovative and experienced decision makers at all levels in the organization. 
B)  Bureaucracy is an ideal organizational design for those organizations that operate under highly uncertain conditions. 
C)  Typically bureaucracies have wider spans of control. 
D)  Bureaucracies can get by with less talented middle- and lower-level managers. 
E)  Bureaucracies encourage employee empowerment. 
A)  Bureaucracies need innovative and experienced decision makers at all levels in the organization. 
B)  Bureaucracy is an ideal organizational design for those organizations that operate under highly uncertain conditions. 
C)  Typically bureaucracies have wider spans of control. 
D)  Bureaucracies can get by with less talented middle- and lower-level managers. 
E)  Bureaucracies encourage employee empowerment.

Question 9

Consultants Exceptional (CE) has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. You believe that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure.
-________ is addressed by asking the question, "On what basis are jobs grouped together?"

Accepted Answer

A)  Departmentalization 
B)  Work specialization 
C)  Centralization and decentralization 
D)  Formalization 
E)  Span of control 
A)  Departmentalization 
B)  Work specialization 
C)  Centralization and decentralization 
D)  Formalization 
E)  Span of control

Question 10

A ________ allows management to make the most efficient use of its employees' skills and even successfully improve them through repetition.

Accepted Answer

A)  low degree of centralization 
B)  high degree of formalization 
C)  wider span of control 
D)  low degree of departmentalization 
E)  high degree of work specialization 
A)  low degree of centralization 
B)  high degree of formalization 
C)  wider span of control 
D)  low degree of departmentalization 
E)  high degree of work specialization

Question 11

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics.
-You are the CEO of Apex Systems. You have decided to hire other organizations to perform many of the basic functions of your business. You have hired an accounting firm to keep your records, a recruiting firm to handle human resource functions, and a computer firm to handle all records. To keep costs down, you are looking for other areas in which to outsource operations. You have chosen to operate your business as a ________.

Accepted Answer

A)  matrix organization 
B)  virtual organization 
C)  highly centralized organization 
D)  boundaryless organization 
E)  bureaucracy 
A)  matrix organization 
B)  virtual organization 
C)  highly centralized organization 
D)  boundaryless organization 
E)  bureaucracy

Question 12

The right inherent in a managerial position to give orders and expect orders to be obeyed is termed ________.

Accepted Answer

A)  chain of command 
B)  authority 
C)  span of control 
D)  unity of command 
E)  leadership 
A)  chain of command 
B)  authority 
C)  span of control 
D)  unity of command 
E)  leadership

Question 13

Which of the following types of organizational designs combines two forms of departmentalization, functional and product?

Accepted Answer

A)  simple structure 
B)  bureaucracy 
C)  matrix structure 
D)  virtual structure 
E)  boundaryless structure 
A)  simple structure 
B)  bureaucracy 
C)  matrix structure 
D)  virtual structure 
E)  boundaryless structure

Question 14

Consultants Exceptional (CE) has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. You believe that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure.
-You instruct the trainees to ask the client organization if they have clearly defined procedures covering most of the jobs in the organization and lots of rules and policies. You want to help them understand the ________.

Accepted Answer

A)  chain of command 
B)  degree of formalization 
C)  span of control 
D)  degree of departmentalization 
E)  degree of centralization 
A)  chain of command 
B)  degree of formalization 
C)  span of control 
D)  degree of departmentalization 
E)  degree of centralization

Question 15

The virtual organization is also called the ________ or ________ organization.

Accepted Answer

A)  network; modular 
B)  boundaryless; social 
C)  divisional; multi-level 
D)  boundaryless; global 
E)  matrix; divisional 
A)  network; modular 
B)  boundaryless; social 
C)  divisional; multi-level 
D)  boundaryless; global 
E)  matrix; divisional

Question 16

Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element?

Accepted Answer

A)  How many individuals can a manager efficiently and effectively direct? 
B)  To whom do individuals and groups report? 
C)  On what basis will jobs be grouped together? 
D)  To what degree are activities subdivided into separate jobs? 
E)  To what degree will there be rules and regulations to direct employees and managers? 
A)  How many individuals can a manager efficiently and effectively direct? 
B)  To whom do individuals and groups report? 
C)  On what basis will jobs be grouped together? 
D)  To what degree are activities subdivided into separate jobs? 
E)  To what degree will there be rules and regulations to direct employees and managers?

Question 17

A virtual organization lacks flexibility.

Accepted Answer

A) True 
 B)False

Question 18

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics.
-You extol the virtues and benefits of standardization. You are probably promoting the ________.

Accepted Answer

A)  matrix structure 
B)  virtual organization 
C)  bureaucracy 
D)  team structure 
E)  simple structure 
A)  matrix structure 
B)  virtual organization 
C)  bureaucracy 
D)  team structure 
E)  simple structure

Question 19

Which of the following statements is true about the simple structure?

Accepted Answer

A)  It is very expensive to operate. 
B)  It is characterized by a high degree of departmentalization. 
C)  It becomes increasingly inadequate as an organization grows. 
D)  It is rigid. 
E)  It is characterized by a narrow span of control. 
A)  It is very expensive to operate. 
B)  It is characterized by a high degree of departmentalization. 
C)  It becomes increasingly inadequate as an organization grows. 
D)  It is rigid. 
E)  It is characterized by a narrow span of control.

Question 20

________ refers to the degree to which decision making is concentrated at a single point in the organization.

Accepted Answer

A)  Formalization 
B)  Departmentalization 
C)  Centralization 
D)  Work specialization 
E)  Line of command 
A)  Formalization 
B)  Departmentalization 
C)  Centralization 
D)  Work specialization 
E)  Line of command

Departmentalization refers to the degree to which jobs within the organization are standardized.

Which one of the following problems is most likely to occur in a matrix structure?

Who coined the term "boundaryless organization"?

What is organizational structure?

Which of the following determinants of an organization's structure describes the way an organization transfers inputs into outputs?

Which of the following is not a strategy to reduce the negative impact of downsizing?

Which of the following statements is true regarding a bureaucracy?

A ________ allows management to make the most efficient use of its employees' skills and even successfully improve them through repetition.

The right inherent in a managerial position to give orders and expect orders to be obeyed is termed ________.

Which of the following types of organizational designs combines two forms of departmentalization, functional and product?

The virtual organization is also called the or organization.

Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element?

A virtual organization lacks flexibility.

Which of the following statements is true about the simple structure?

________ refers to the degree to which decision making is concentrated at a single point in the organization.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 15: Foundations of Organizational Structure

Departmentalization refers to the degree to which jobs within the organization are standardized.

Which one of the following problems is most likely to occur in a matrix structure?

Who coined the term "boundaryless organization"?

What is organizational structure?

Which of the following determinants of an organization's structure describes the way an organization transfers inputs into outputs?

Which of the following is not a strategy to reduce the negative impact of downsizing?

Which of the following statements is true regarding a bureaucracy?

A ________ allows management to make the most efficient use of its employees' skills and even successfully improve them through repetition.

The right inherent in a managerial position to give orders and expect orders to be obeyed is termed ________.

Which of the following types of organizational designs combines two forms of departmentalization, functional and product?

The virtual organization is also called the ________ or ________ organization.

Chain of command is a key element of an organization's structure. Which of the following key questions is addressed by this element?

A virtual organization lacks flexibility.

Which of the following statements is true about the simple structure?

________ refers to the degree to which decision making is concentrated at a single point in the organization.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters

The virtual organization is also called the or organization.