Exam 15: Foundations of Organizational Structure

Consultants Exceptional (CE) has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. You believe that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure. -One of the questions you tell the trainees to ask is, "To what degree are tasks subdivided into separate jobs?" This question addresses the issue of ________.

What is departmentalization?

Which of the following statements is true regarding work specialization?

The basis by which jobs are grouped is called ________.

Span of control is a key element of an organization's structure. Which of the following key questions is addressed by this element?

Discuss the advantages and disadvantages of a matrix structure.

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics. -The chain of command is an unbroken line of authority that extends from the top of the organization to the lowest echelon and clarifies who reports to whom.

A bureaucracy is characterized by all of the following except ________.

The clerical and editorial employees in a publishing house need to be at their desks by 8:00 AM and follow a set of precise procedures dictated by management. The jobs of these clerical and editorial employees ________.

The bureaucracy is characterized by decentralized authority and wider spans of control.

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics. -Work specialization increases the time spent in changing tasks.

Which of the following types of organizations is most likely to operate in a state of perpetual flux and reorganization?

Some individuals want work that makes minimal intellectual demands and provides the security of routine; for them, ________ is a source of job satisfaction.

The ________ of an environment refers to the degree of heterogeneity and concentration among environmental elements.

In structural terms, the virtual organization is highly centralized, with little or no departmentalization.

Consultants Exceptional (CE) has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. You believe that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure. -Your trainees are given a case study concerning a local manufacturing firm called Acme Products. In assessing Acme's organizational structure, your trainees notice that all of the company's decisions are made by top management, with little or no input from lower-level personnel. The trainees most likely identify Acme as a(n) ________ organization.

A manufacturing manager organizes a plant into engineering, accounting, manufacturing, personnel, and supply specialists departments. This division of an organization into groups according to work functions is an example of ________.

Some of the departments in Procter & Gamble are Tide, Pampers, Charmin, and Pringles. This is an example of departmentalization by ________.

Which one of the following is not one of the primary ways to group jobs?

The more the lower-level personnel provide input or are actually given the discretion to make decisions, the ________ within that organization.