Question 1

Which of the following dimensions of an environment describes the degree to which the environment can support growth?

Accepted Answer

A)  capacity 
B)  flexibility 
C)  volatility 
D)  sustainability 
E)  complexity 
A)  capacity 
B)  flexibility 
C)  volatility 
D)  sustainability 
E)  complexity

Question 2

What is the difference between the mechanistic model and the organic model of organizational structure?

Accepted Answer

The mechanistic model is generally synon

Question 3

Matthew is a new divisional manager. In reorganizing his division, he must make some decisions regarding the span of control for management within his division.
-While observing the departments in his division, Matthew notices that some managers with wide spans of control seem to perform more effectively than other managers with similarly sized spans of control. Which of the following statements is most likely to be true regarding the high-performing managers?

Accepted Answer

A)  These managers are paid higher salaries than the low-performing managers. 
B)  These managers have eternal locus of control. 
C)  The employees within their departments tend to compete to reach productivity goals, which boosts performance. 
D)  The employees within their departments score high on agreeableness. 
E)  The employees within their departments are highly skilled and very knowledgeable about their jobs. 
A)  These managers are paid higher salaries than the low-performing managers. 
B)  These managers have eternal locus of control. 
C)  The employees within their departments tend to compete to reach productivity goals, which boosts performance. 
D)  The employees within their departments score high on agreeableness. 
E)  The employees within their departments are highly skilled and very knowledgeable about their jobs.

Question 4

You are interested in explaining the different types of organizational designs to students of basic management. These students need to know the advantages and disadvantages of each structure as well as the structure's characteristics.
-You assign your students a project that involves developing a business plan for a retail chain. The retail chain will have 1000 employees and will serve customers both locally and internationally via a storefront and an Internet catalog. Which of the following organizational designs is least likely to be suitable for this retail store?

Accepted Answer

A)  matrix 
B)  virtual 
C)  bureaucracy 
D)  team 
E)  simple 
A)  matrix 
B)  virtual 
C)  bureaucracy 
D)  team 
E)  simple

Question 5

Consultants Exceptional (CE) has hired you to develop training materials for their consultants. Your first assignment is to develop a training program that helps their consultants to analyze and understand the organizational structure of the company that they are assisting. You believe that in order to adequately evaluate and understand a client company, consultants need to understand the basic organizational structure of the company. Consultants are then able to recommend actions and changes based on the company's structure.
-The Acme Products case study notes that the senior management at Acme is concerned because the company takes so long to bring new products to the market. Which of the following approaches would your trainees identify as the most likely solution to resolve this problem?

Accepted Answer

A)  reducing the use of cross-functional work teams 
B)  decentralization of the decision-making process 
C)  decreased work specialization 
D)  decreased formalization of policies and procedures 
E)  reduced diversity within the company's work force 
A)  reducing the use of cross-functional work teams 
B)  decentralization of the decision-making process 
C)  decreased work specialization 
D)  decreased formalization of policies and procedures 
E)  reduced diversity within the company's work force

Question 6

Formalization is a key element of organizational structure. What is indicated by formalization? Describe the characteristics of a highly formalized organization.

Accepted Answer

Formalization refers to the degree to wh

Question 7

A ________ organization is a small, core organization that outsources major business functions.

Accepted Answer

A)  centralized 
B)  virtual 
C)  bureaucratic 
D)  matrix 
E)  simple 
A)  centralized 
B)  virtual 
C)  bureaucratic 
D)  matrix 
E)  simple

Question 8

Which of the following statements is true regarding a centralized organization?

Accepted Answer

A)  A centralized organization is more flexible than a decentralized organization. 
B)  In a centralized organization, decision making is pushed down to the managers closest to the action. 
C)  A centralized organization is more responsive than a decentralized organization. 
D)  In a centralized organization, top managers are rarely involved in decision making. 
E)  In a centralized organization, decision making is concentrated at a single point in the organization. 
A)  A centralized organization is more flexible than a decentralized organization. 
B)  In a centralized organization, decision making is pushed down to the managers closest to the action. 
C)  A centralized organization is more responsive than a decentralized organization. 
D)  In a centralized organization, top managers are rarely involved in decision making. 
E)  In a centralized organization, decision making is concentrated at a single point in the organization.

Question 9

Which of the following is not one of the six key elements of organizational structure?

Accepted Answer

A)  chain of command 
B)  departmentalization 
C)  work specialization 
D)  span of control 
E)  location of authority 
A)  chain of command 
B)  departmentalization 
C)  work specialization 
D)  span of control 
E)  location of authority

Question 10

Describe the five common ways of departmentalization. Give an example of each.

Accepted Answer

a) One of the most popular ways to group

Question 11

Which of the following is not part of an organization's environment?

Accepted Answer

A)  public pressure groups 
B)  customers 
C)  employees 
D)  competitors 
E)  suppliers 
A)  public pressure groups 
B)  customers 
C)  employees 
D)  competitors 
E)  suppliers

Question 12

What are the three dimensions that characterize the environment of an organization?

Accepted Answer

An organization's environment is compose

Question 13

The unity-of-command principle states that ________.

Accepted Answer

A)  managers should limit their oversight to a maximum of 12 employees 
B)  managers should oversee 1-4 employees on average 
C)  an individual should be directly responsible to only one supervisor 
D)  managers should provide direction to their employees in a unified fashion 
E)  employees should report directly to two supervisors to maintain task balance 
A)  managers should limit their oversight to a maximum of 12 employees 
B)  managers should oversee 1-4 employees on average 
C)  an individual should be directly responsible to only one supervisor 
D)  managers should provide direction to their employees in a unified fashion 
E)  employees should report directly to two supervisors to maintain task balance

Question 14

Which of the following is typically a characteristic of the organic model of organization?

Accepted Answer

A)  narrow spans of control 
B)  centralization 
C)  free flow of information 
D)  high formalization 
E)  clear chain of command 
A)  narrow spans of control 
B)  centralization 
C)  free flow of information 
D)  high formalization 
E)  clear chain of command

Question 15

The more scarce, dynamic, and complex the environment, the more organic a structure should be.

Accepted Answer

A) True 
 B)False

Question 16

________ is a systematic effort to make an organization leaner by selling off business units, closing locations, or reducing staff.

Accepted Answer

A)  Removing boundaries 
B)  Departmentalizing 
C)  Decentralizing 
D)  Downsizing 
E)  Formalizing 
A)  Removing boundaries 
B)  Departmentalizing 
C)  Decentralizing 
D)  Downsizing 
E)  Formalizing

Question 17

A narrow span of control ________.

Accepted Answer

A)  encourages employee autonomy 
B)  is expensive because it adds levels of management 
C)  simplifies vertical communication 
D)  increases the speed of decision making 
E)  discourages overly tight supervision 
A)  encourages employee autonomy 
B)  is expensive because it adds levels of management 
C)  simplifies vertical communication 
D)  increases the speed of decision making 
E)  discourages overly tight supervision

Question 18

Lotus Inc. is attempting to flatten its organizational hierarchy. It is encouraging the use of cross-hierarchical teams, participative decision-making practices, and the use of 360-degree performance appraisals. Based on this information we can say that Lotus Inc. is attempting to create a ________ organization.

Accepted Answer

A)  highly centralized 
B)  virtual 
C)  boundaryless 
D)  highly formalized 
E)  highly departmentalized 
A)  highly centralized 
B)  virtual 
C)  boundaryless 
D)  highly formalized 
E)  highly departmentalized

Question 19

The ________ is characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.

Accepted Answer

A)  bureaucracy 
B)  matrix organization 
C)  simple structure 
D)  team structure 
E)  centralized structure 
A)  bureaucracy 
B)  matrix organization 
C)  simple structure 
D)  team structure 
E)  centralized structure

Question 20

In centralized organizations, top managers make all the decisions, and lower-level managers merely carry out their directives.

Accepted Answer

A) True 
 B)False

Which of the following dimensions of an environment describes the degree to which the environment can support growth?

What is the difference between the mechanistic model and the organic model of organizational structure?

Formalization is a key element of organizational structure. What is indicated by formalization? Describe the characteristics of a highly formalized organization.

A ________ organization is a small, core organization that outsources major business functions.

Which of the following statements is true regarding a centralized organization?

Which of the following is not one of the six key elements of organizational structure?

Describe the five common ways of departmentalization. Give an example of each.

Which of the following is not part of an organization's environment?

What are the three dimensions that characterize the environment of an organization?

The unity-of-command principle states that ________.

Which of the following is typically a characteristic of the organic model of organization?

The more scarce, dynamic, and complex the environment, the more organic a structure should be.

________ is a systematic effort to make an organization leaner by selling off business units, closing locations, or reducing staff.

A narrow span of control ________.

The ________ is characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.

In centralized organizations, top managers make all the decisions, and lower-level managers merely carry out their directives.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters

Exam 15: Foundations of Organizational Structure

Which of the following dimensions of an environment describes the degree to which the environment can support growth?

What is the difference between the mechanistic model and the organic model of organizational structure?

Formalization is a key element of organizational structure. What is indicated by formalization? Describe the characteristics of a highly formalized organization.

A ________ organization is a small, core organization that outsources major business functions.

Which of the following statements is true regarding a centralized organization?

Which of the following is not one of the six key elements of organizational structure?

Describe the five common ways of departmentalization. Give an example of each.

Which of the following is not part of an organization's environment?

What are the three dimensions that characterize the environment of an organization?

The unity-of-command principle states that ________.

Which of the following is typically a characteristic of the organic model of organization?

The more scarce, dynamic, and complex the environment, the more organic a structure should be.

________ is a systematic effort to make an organization leaner by selling off business units, closing locations, or reducing staff.

A narrow span of control ________.

The ________ is characterized by a low degree of departmentalization, wide spans of control, authority centralized in a single person, and little formalization.

In centralized organizations, top managers make all the decisions, and lower-level managers merely carry out their directives.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Motivation: From Concepts to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Organizational Culture

Organizational Change and Stress Management

Filters