Question 1

Which of the following statements about a company's culture is false?

Accepted Answer

A)  Company culture manifests itself in a variety of ways, from how workers dress and act to the language they use. 
B)  As a company grows larger, its culture tends to remain constant. 
C)  Culture arises from an entrepreneur's consistent and relentless pursuit of a set of core values that everyone in the company can believe in. 
D)  All of the above 
A)  Company culture manifests itself in a variety of ways, from how workers dress and act to the language they use. 
B)  As a company grows larger, its culture tends to remain constant. 
C)  Culture arises from an entrepreneur's consistent and relentless pursuit of a set of core values that everyone in the company can believe in. 
D)  All of the above

Question 2

Company culture is the distinctive, unwritten code of conduct that governs the behavior, attitudes, relationships, and style of an organization.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is not a behavior typically exhibited by effective leaders?

Accepted Answer

A)  Define and constantly reinforce the vision they have for the company. 
B)  Respect and support their employees. 
C)  Require employees to gather necessary resources to complete their tasks; they will be more likely to "feel ownership" than if you did it for them. 
D)  Create an environment in which people have the motivation, the training, and the freedom to achieve the goals they have set. 
A)  Define and constantly reinforce the vision they have for the company. 
B)  Respect and support their employees. 
C)  Require employees to gather necessary resources to complete their tasks; they will be more likely to "feel ownership" than if you did it for them. 
D)  Create an environment in which people have the motivation, the training, and the freedom to achieve the goals they have set.

Question 4

Develop a list of interview questions to help Wallace select the right person for the following jobs:
∙ Head chef
∙ Wait staff
∙ Dishwasher
∙ Host/Hostess

Accepted Answer

The question lists students develop will

Question 5

The Equal Employment Opportunity Commission (EEOC) supplies employers with a list of questions it considers illegal in interviews.

Accepted Answer

A) True 
 B)False

Question 6

Small companies are least likely to make hiring mistakes because most owners have developed clearly defined job specifications and job descriptions.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following types of questions should a business owner ask a candidate in a job interview?

Accepted Answer

A)  Questions calling for "yes or no" answers. 
B)  Questions about the candidate's religious beliefs. 
C)  Questions based on on-the-job scenarios that require open-ended answers. 
D)  Questions about the candidate's physical traits, characteristics, and family life. 
A)  Questions calling for "yes or no" answers. 
B)  Questions about the candidate's religious beliefs. 
C)  Questions based on on-the-job scenarios that require open-ended answers. 
D)  Questions about the candidate's physical traits, characteristics, and family life.

Question 8

The practice known as servant leadership was coined by Robert Greenleaf and states that leaders are servants first and leaders second, putting their employees and their employees' needs ahead of their own.

Accepted Answer

A) True 
 B)False

Question 9

Small business owners should take the time to check every candidate's references.

Accepted Answer

A) True 
 B)False

Question 10

One of the best sources for prospects for new positions may come from ________.

Accepted Answer

A)  colleges and universities 
B)  the Internet 
C)  current employees 
D)  employment advertisements 
A)  colleges and universities 
B)  the Internet 
C)  current employees 
D)  employment advertisements

Question 11

To give the interviewing process more consistency, a business owner should develop a series of core questions and ask them of every candidate.

Accepted Answer

A) True 
 B)False

Question 12

Company culture has a powerful impact on ________.

Accepted Answer

A)  the way people work together in a business 
B)  how people in a company do their jobs 
C)  how people in a company treat their customers 
D)  All of the above 
A)  the way people work together in a business 
B)  how people in a company do their jobs 
C)  how people in a company treat their customers 
D)  All of the above

Question 13

A leadership style in which a leader takes on the role of a servant first and the role of a leader second is referred to as a ________ leader.

Accepted Answer

A)  servant 
B)  passive 
C)  managerial 
D)  subservient 
A)  servant 
B)  passive 
C)  managerial 
D)  subservient

Question 14

Effective interviewers ignore candidates' nonverbal clues (i.e., body language) in interviews because they know that most candidates are so nervous that their nonverbal communication is meaningless.

Accepted Answer

A) True 
 B)False

Question 15

Job enrichment increases the planning, decision-making, organizing, and controlling functions in a job.

Accepted Answer

A) True 
 B)False

Question 16

Posting job openings on the Internet has proven to be ________.

Accepted Answer

A)  a relatively ineffective method of recruiting 
B)  a cost-effective method to attract candidates from other areas 
C)  an effective method to attract candidates and is relatively expensive 
D)  problematic for entrepreneurial businesses 
A)  a relatively ineffective method of recruiting 
B)  a cost-effective method to attract candidates from other areas 
C)  an effective method to attract candidates and is relatively expensive 
D)  problematic for entrepreneurial businesses

Question 17

The Dictionary of Occupational Titles, a listing of more than 20,000 job titles and descriptions, is a useful tool for getting a small business owner started when writing job descriptions.

Accepted Answer

A) True 
 B)False

Question 18

The ________, published by the Department of Labor, lists more than 20,000 job titles and descriptions and serves as a useful tool for getting a small business owner started when writing job descriptions.

Accepted Answer

A)  Title IX Handbook 
B)  Team Handbook 
C)  Job Listing Directory 
D)  Dictionary of Occupational Titles 
A)  Title IX Handbook 
B)  Team Handbook 
C)  Job Listing Directory 
D)  Dictionary of Occupational Titles

Question 19

Type of job design that involves building motivators into a job by increasing the planning, decision-making, organizing, and controlling functions workers perform is ________.

Accepted Answer

A)  job enrichment or vertical job loading 
B)  job enlargement or vertical job loading 
C)  job enrichment or horizontal job loading 
D)  job simplification or lateral job loading 
A)  job enrichment or vertical job loading 
B)  job enlargement or vertical job loading 
C)  job enrichment or horizontal job loading 
D)  job simplification or lateral job loading

Question 20

A ________ is the process by which a company determines the duties and the nature of the jobs to be filled and the skills and experience required of the people who are to fill them.

Accepted Answer

A)  job analysis 
B)  job description 
C)  job specification 
D)  management audit 
A)  job analysis 
B)  job description 
C)  job specification 
D)  management audit

Which of the following statements about a company's culture is false?

Company culture is the distinctive, unwritten code of conduct that governs the behavior, attitudes, relationships, and style of an organization.

Which of the following is not a behavior typically exhibited by effective leaders?

Develop a list of interview questions to help Wallace select the right person for the following jobs: ∙ Head chef ∙ Wait staff ∙ Dishwasher ∙ Host/Hostess

The Equal Employment Opportunity Commission (EEOC) supplies employers with a list of questions it considers illegal in interviews.

Small companies are least likely to make hiring mistakes because most owners have developed clearly defined job specifications and job descriptions.

Which of the following types of questions should a business owner ask a candidate in a job interview?

The practice known as servant leadership was coined by Robert Greenleaf and states that leaders are servants first and leaders second, putting their employees and their employees' needs ahead of their own.

Small business owners should take the time to check every candidate's references.

One of the best sources for prospects for new positions may come from ________.

To give the interviewing process more consistency, a business owner should develop a series of core questions and ask them of every candidate.

Company culture has a powerful impact on ________.

A leadership style in which a leader takes on the role of a servant first and the role of a leader second is referred to as a ________ leader.

Effective interviewers ignore candidates' nonverbal clues (i.e., body language) in interviews because they know that most candidates are so nervous that their nonverbal communication is meaningless.

Job enrichment increases the planning, decision-making, organizing, and controlling functions in a job.

Posting job openings on the Internet has proven to be ________.

The Dictionary of Occupational Titles, a listing of more than 20,000 job titles and descriptions, is a useful tool for getting a small business owner started when writing job descriptions.

The ________, published by the Department of Labor, lists more than 20,000 job titles and descriptions and serves as a useful tool for getting a small business owner started when writing job descriptions.

Type of job design that involves building motivators into a job by increasing the planning, decision-making, organizing, and controlling functions workers perform is ________.

A ________ is the process by which a company determines the duties and the nature of the jobs to be filled and the skills and experience required of the people who are to fill them.

The Foundations of Entrepreneurship

Ethics and Social Responsibility: Doing the Right Thing

Inside the Entrepreneurial Mind: From Ideas to Reality

Conducting a Feasibility Analysis and Designing a Business Model

Crafting a Business Plan and Building a Solid Strategic Plan

Forms of Business Ownership and Buying an Existing Business

Franchising and the Entrepreneur

Building a Powerful Bootstrap Marketing Plan

E-Commerce and the Entrepreneur

Pricing and Credit Strategies

Creating a Successful Financial Plan

Managing Cash Flow

Sources of Financing: Debt and Equity

Choosing the Right Location and Layout

Global Opportunities

Filters

Exam 16: Building a Team and Management Succession

Which of the following statements about a company's culture is false?

Company culture is the distinctive, unwritten code of conduct that governs the behavior, attitudes, relationships, and style of an organization.

Which of the following is not a behavior typically exhibited by effective leaders?

Develop a list of interview questions to help Wallace select the right person for the following jobs: ∙ Head chef ∙ Wait staff ∙ Dishwasher ∙ Host/Hostess

The Equal Employment Opportunity Commission (EEOC) supplies employers with a list of questions it considers illegal in interviews.

Small companies are least likely to make hiring mistakes because most owners have developed clearly defined job specifications and job descriptions.

Which of the following types of questions should a business owner ask a candidate in a job interview?

The practice known as servant leadership was coined by Robert Greenleaf and states that leaders are servants first and leaders second, putting their employees and their employees' needs ahead of their own.

Small business owners should take the time to check every candidate's references.

One of the best sources for prospects for new positions may come from ________.

To give the interviewing process more consistency, a business owner should develop a series of core questions and ask them of every candidate.

Company culture has a powerful impact on ________.

A leadership style in which a leader takes on the role of a servant first and the role of a leader second is referred to as a ________ leader.

Effective interviewers ignore candidates' nonverbal clues (i.e., body language) in interviews because they know that most candidates are so nervous that their nonverbal communication is meaningless.

Job enrichment increases the planning, decision-making, organizing, and controlling functions in a job.

Posting job openings on the Internet has proven to be ________.

The Dictionary of Occupational Titles, a listing of more than 20,000 job titles and descriptions, is a useful tool for getting a small business owner started when writing job descriptions.

The ________, published by the Department of Labor, lists more than 20,000 job titles and descriptions and serves as a useful tool for getting a small business owner started when writing job descriptions.

Type of job design that involves building motivators into a job by increasing the planning, decision-making, organizing, and controlling functions workers perform is ________.

A ________ is the process by which a company determines the duties and the nature of the jobs to be filled and the skills and experience required of the people who are to fill them.

The Foundations of Entrepreneurship

Ethics and Social Responsibility: Doing the Right Thing

Inside the Entrepreneurial Mind: From Ideas to Reality

Conducting a Feasibility Analysis and Designing a Business Model

Crafting a Business Plan and Building a Solid Strategic Plan

Forms of Business Ownership and Buying an Existing Business

Franchising and the Entrepreneur

Building a Powerful Bootstrap Marketing Plan

E-Commerce and the Entrepreneur

Pricing and Credit Strategies

Creating a Successful Financial Plan

Managing Cash Flow

Sources of Financing: Debt and Equity

Choosing the Right Location and Layout

Global Opportunities

Filters