Exam 16: Dealing-With-Problem-Situations

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The first thing a leader should do when she realizes that a member is out to "get" her during the session,is ​

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A member who says to another "Don't worry,everything will be ok,you just have to make the best of things" is a​

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The authors state that asking a member to leave might be done for all of the following reasons EXCEPT​

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Although a "chronic talker" in a group may on occasion be disruptive,it is useful to allow this member to play in important role during the first couple of sessions so that the leader can get her bearings and figure out the group dynamics.​

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How should a leader deal with a prejudiced,narrow-minded,or insensitive group member?​

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"Problem Member" descriptions: A.Chronic talker B.Distracter C.Get-the-leader D.Negative member E.Rescuing member F.Resistant member​ -This member tries to get the group off task by bringing up irrelevant subjects or asking irrelevant questions.​

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​When leading a group with two mutually hostile members,the leader should do each of the following EXCEPT

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The member who sits in group with her arms crossed and does not contribute unless forced to do so is​

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A good rule of group leadership is to be tolerant of members' differences and intervene only when a member's negative or prejudicial comments may be harmful to another in the group.​

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What helps the leader to determine whether silence during group is productive or nonproductive?​

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All of the following are true about distracting members EXCEPT?​

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According to the authors,it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.​

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There are productive and non-productive periods of silence in many groups.​

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Whenever a member cries in a group situation,the leader should encourage all the members to gather around and give that member support.​

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​A group leader should not interfere with the comments of a negative member,because he or she is merely expressing his or her honest feelings.

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With resistant members,the leader SHOULD​

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When a leader senses two members in a group are sexually attracted to one another,she should bring this to the attention of the members and use group pressure to prevent a romantic relationship from being established.​

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In some groups,such as educational or discussion groups or even some experiential groups,dealing for any length of time with a member in psychological pain is not appropriate.​

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A group member who is either seeking attention or is avoiding looking at herself is thought of as a ___________________.​

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When there are mutually hostile members in a group,the leader should let the members take a vote on which should be asked to leave the group.​

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