Exam 16: Dealing-With-Problem-Situations

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Which of the following is NOT recommended for the leader to do when handling a talkative member?​

(Multiple Choice)
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​______________________is the attempt of a member to smooth over negative feelings experienced by another member of the group.

(Short Answer)
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It may be a mistake by the leader to immediately try to work with a member who begins to cry before getting a ______________________.​

(Short Answer)
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Which of the following questions would NOT help a leader to determine whether a member is a chronic talker?​

(Multiple Choice)
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"Problem Member" descriptions: A.Chronic talker B.Distracter C.Get-the-leader D.Negative member E.Rescuing member F.Resistant member​ -When a leader abruptly cuts off a member,appropriately or inappropriately,fails to return to a member after promising to do so,or is not skilled enough to control the group,she may create a problem situation for herself known as ____________- _____________- ______________.​

(Short Answer)
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​Because it is important for a group leader to be ethical,she should never cut off moralizing statements from members directed at other members.

(True/False)
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"Problem Member" descriptions: A.Chronic talker B.Distracter C.Get-the-leader D.Negative member E.Rescuing member F.Resistant member​ -This member says he does not know why he is in the group or how the group can be helpful.He sits with his arms crossed and does not speak unless forced to.​

(Short Answer)
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When beginning a session,if the leader does not have a good opening,long periods of _________________ may occur which can create discomfort for the members.​

(Short Answer)
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If the leader's lack of experience or ineffectiveness leads to long periods of silence either because members don't know what is expected or are afraid to talk,the group will likely be __________________.​

(Short Answer)
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When a member begins crying during the session,the leader SHOULD​

(Multiple Choice)
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Sometimes when a member plays "get-the-leader",it is because of a mistake that the leader has made in his or her leadership of the group.​

(True/False)
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A member's disruptive behavior exhibited during a session may be indicative of his or her behavior ______________________.​

(Short Answer)
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Which of the following is a MISTAKE when dealing with a problem situation in group?​

(Multiple Choice)
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What might a leader do to prevent members from trying to "get" him or her?​

(Essay)
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What are the pros and cons of using group time to work on the issues between mutually hostile members?​

(Essay)
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Describe how a leader can appropriately ask a member to leave a group?​

(Essay)
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"Problem Member" descriptions: A.Chronic talker B.Distracter C.Get-the-leader D.Negative member E.Rescuing member F.Resistant member​ -​This member attempts to actively sabotage what the leader says or does in group.She may do this by disagreeing with the leader,asking the leader unanswerable questions,or sub-grouping with other members to undermine the impression of the leader's competence.

(Short Answer)
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Once a group has been underway,it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.​

(True/False)
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​When dealing with negative members,the leader should NOT

(Multiple Choice)
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A member who constantly complains about the group or disagrees with other members of the group and the leader is described by the authors as having _____________ energy.​

(Short Answer)
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