Question 1

Which of the following statements is correct?

Accepted Answer

A) Secondary readers are decision makers who request a document. 
B) The primary audience is an immediate set of readers. 
C) Secondary readers are often those who will carry out a project. 
D) Tertiary readers are both primary and secondary audiences. 
E) b and c. 
A) Secondary readers are decision makers who request a document. 
B) The primary audience is an immediate set of readers. 
C) Secondary readers are often those who will carry out a project. 
D) Tertiary readers are both primary and secondary audiences. 
E) b and c. E

Question 2

An audience with no specialized training is called a audience.

Accepted Answer

nontechnical

Question 3

Semi-technical audiences consist of

Accepted Answer

A) informed persons as well as experts. 
B) informed persons who are not experts. 
C) laypersons. 
D) laypersons and experts. 
E) laypersons and informed persons. 
A) informed persons as well as experts. 
B) informed persons who are not experts. 
C) laypersons. 
D) laypersons and experts. 
E) laypersons and informed persons. B

Question 4

A usable document is

Accepted Answer

A) safe. 
B) easy to navigate. 
C) dependable. 
D) All of these answers are correct. 
E) b and c. 
A) safe. 
B) easy to navigate. 
C) dependable. 
D) All of these answers are correct. 
E) b and c.

Question 5

Technical documents are written to

Accepted Answer

A) define something. 
B) describe something. 
C) explain something. 
D) propose something. 
E) All of the answers are correct. 
A) define something. 
B) describe something. 
C) explain something. 
D) propose something. 
E) All of the answers are correct.

Question 6

When assessing a document's usability,you should consider ethical and legal concerns.

Accepted Answer

A) True 
 B)False

Question 7

Creating a(n)statement will help you identify your readers and their needs..

Accepted Answer

audience a

Question 8

Determining all the needs of a large and diverse audience is easy to do.

Accepted Answer

A) True 
 B)False

Question 9

The North American business culture prefers

Accepted Answer

A) indirect answers. 
B) ambiguous messages. 
C) plain talk. 
D) interpretations left to the reader. 
E) All of the answers are correct. 
A) indirect answers. 
B) ambiguous messages. 
C) plain talk. 
D) interpretations left to the reader. 
E) All of the answers are correct.

Question 10

Always provide readers with more than they want and need.

Accepted Answer

A) True 
 B)False

Question 11

The image of you that readers see "between the lines" is called your
and is created by the tone you adopt.

Accepted Answer

The answer of The image of you that readers see...

Question 12

Calculating the final costs of a document is not a technical communicator's concern.

Accepted Answer

A) True 
 B)False

Question 13

A short document can be rewritten at different levels for different audiences.

Accepted Answer

A) True 
 B)False

Question 14

Your audience will have preferences about all of the following except

Accepted Answer

A) your brainstorming process. 
B) the deadline. 
C) the document's length. 
D) whether the document will be in paper or electronic form. 
E) the level of detail. 
A) your brainstorming process. 
B) the deadline. 
C) the document's length. 
D) whether the document will be in paper or electronic form. 
E) the level of detail.

Question 15

Highly technical audiences need facts and figures explained in the simplest terms.

Accepted Answer

A) True 
 B)False

Question 16

Web pages are useful for linking different levels of information.

Accepted Answer

A) True 
 B)False

Question 17

When you are unsure of who will read a document,write to a "general reader."

Accepted Answer

A) True 
 B)False

Exam 2: Meeting the Needs of Specific Audiences

Which of the following statements is correct?

An audience with no specialized training is called a audience.

Semi-technical audiences consist of

A usable document is

Technical documents are written to

When assessing a document's usability,you should consider ethical and legal concerns.

Creating a(n)statement will help you identify your readers and their needs..

Determining all the needs of a large and diverse audience is easy to do.

The North American business culture prefers

Always provide readers with more than they want and need.

The image of you that readers see "between the lines" is called your and is created by the tone you adopt.

Calculating the final costs of a document is not a technical communicator's concern.

A short document can be rewritten at different levels for different audiences.

Your audience will have preferences about all of the following except

Highly technical audiences need facts and figures explained in the simplest terms.

Web pages are useful for linking different levels of information.

When you are unsure of who will read a document,write to a "general reader."

Introduction to Technical Communication

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Thinking Critically About the Research Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Memos

Email and Text Messaging

Workplace Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Webinars

Web Pages

Social Media

Filters