Question 1

Group effectiveness depends on all of the following EXCEPT:

Accepted Answer

A) If the group likes each other 
B) If group output meets standard 
C) If the group members are learning to work interdependently for future projects 
D) If the groups efforts are adding to individual growth 
A) If the group likes each other 
B) If group output meets standard 
C) If the group members are learning to work interdependently for future projects 
D) If the groups efforts are adding to individual growth A

Question 2

OD enhances the well-being of the members of the organization.

Accepted Answer

A) True 
 B)False  True

Question 3

An external change agent's role should be determined by the:

Accepted Answer

A) President 
B) Change manager 
C) Union leader 
D) HR Manager 
A) President 
B) Change manager 
C) Union leader 
D) HR Manager B

Question 4

TQM stands for Total Quality Maintenance.

Accepted Answer

A) True 
 B)False

Question 5

Techno-structural intervention theory focuses on job design.

Accepted Answer

A) True 
 B)False

Question 6

What are the two primary roles an HRD practitioner can play in the design of OD interventions?

Accepted Answer

A) Assessor and critic 
B) Change agent and evaluator 
C) Change agent and implementer 
D) Trainer and planner 
A) Assessor and critic 
B) Change agent and evaluator 
C) Change agent and implementer 
D) Trainer and planner

Question 7

In a learning organization:

Accepted Answer

A) HRD is responsible for all learning that takes place 
B) top management decides who gets training 
C) everyone works on solving problems and improving task performance 
D) most decisions are made only by management 
A) HRD is responsible for all learning that takes place 
B) top management decides who gets training 
C) everyone works on solving problems and improving task performance 
D) most decisions are made only by management

Question 8

An organization may go through a strategic change due to all of the following except:

Accepted Answer

A) Acquisition 
B) Merger 
C) A new management team 
D) The legal environment 
A) Acquisition 
B) Merger 
C) A new management team 
D) The legal environment

Question 9

The first step in designing an intervention strategy is to:

Accepted Answer

A) Diagnose the environment 
B) Develop and action plan 
C) Design an evaluation plan 
D) Develop a force field analysis 
A) Diagnose the environment 
B) Develop and action plan 
C) Design an evaluation plan 
D) Develop a force field analysis

Question 10

Which of the following is TRUE about self-managed teams (SMTs)?

Accepted Answer

A) SMTs requires little organizational change 
B) SMTs have authority beyond TQM teams 
C) SMTs work only in small organizations 
D) SMTs are part of the larger organizational transformation 
A) SMTs requires little organizational change 
B) SMTs have authority beyond TQM teams 
C) SMTs work only in small organizations 
D) SMTs are part of the larger organizational transformation

Question 11

​Which of the following change agent roles helps clients understand situation by reacting to information and is used when the client is not sure of the data and seeks clarification?

Accepted Answer

A) Trainer or Educator 
B) Collaborator in Problem Solving 
C) Process Specialist 
D) Reflector 
A) Trainer or Educator 
B) Collaborator in Problem Solving 
C) Process Specialist 
D) Reflector

Question 12

A cooperative agreement is a strategy between:

Accepted Answer

A) The organization and the labor union 
B) The organization and the IRS 
C) The union and the EEOC 
D) The organization and a third party consultant 
A) The organization and the labor union 
B) The organization and the IRS 
C) The union and the EEOC 
D) The organization and a third party consultant

Question 13

The culture of an organization has no impact on organization learning.

Accepted Answer

A) True 
 B)False

Question 14

HRD generally has little impact on OD changes.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is included in the job characteristics model?

Accepted Answer

A) skill variety 
B) task identity 
C) autonomy 
D) all of these are included in the job characteristics model 
A) skill variety 
B) task identity 
C) autonomy 
D) all of these are included in the job characteristics model

Question 16

The change manager:

Accepted Answer

A) oversees the design process 
B) determines the need for change 
C) needs a broad range of HRD knowledge 
D) can never be an internal HRD person 
A) oversees the design process 
B) determines the need for change 
C) needs a broad range of HRD knowledge 
D) can never be an internal HRD person

Question 17

Two types of alternative work schedules are flextime and compressed work week.

Accepted Answer

A) True 
 B)False

Question 18

An organization that wants to bring about lasting change in a unionized work environment needs to do which of the following?

Accepted Answer

A) Management and top HRD professionals must view union leaders as partners in change 
B) Commitment to long-term goals for change is important to all those involved 
C) Belief in the idea that organizational changes must be made if the organization is to remain prosperous 
D) All of these are required for lasting change 
A) Management and top HRD professionals must view union leaders as partners in change 
B) Commitment to long-term goals for change is important to all those involved 
C) Belief in the idea that organizational changes must be made if the organization is to remain prosperous 
D) All of these are required for lasting change

Question 19

All of the following are limitations of research supporting OD Theories EXCEPT:

Accepted Answer

A) lack of true experimental designs 
B) lack of resources available to OD practitioners 
C) limitations of field research designs 
D) OD is a relatively new field,so there hasn't been time to do research 
A) lack of true experimental designs 
B) lack of resources available to OD practitioners 
C) limitations of field research designs 
D) OD is a relatively new field,so there hasn't been time to do research

Question 20

Working 4 - 10 hours shifts in a week is an example of:

Accepted Answer

A) Working overtime 
B) Flextime 
C) Compressed work week 
D) Working exempt time 
A) Working overtime 
B) Flextime 
C) Compressed work week 
D) Working exempt time

Group effectiveness depends on all of the following EXCEPT:

OD enhances the well-being of the members of the organization.

An external change agent's role should be determined by the:

TQM stands for Total Quality Maintenance.

Techno-structural intervention theory focuses on job design.

What are the two primary roles an HRD practitioner can play in the design of OD interventions?

In a learning organization:

An organization may go through a strategic change due to all of the following except:

The first step in designing an intervention strategy is to:

Which of the following is TRUE about self-managed teams (SMTs)?

Which of the following change agent roles helps clients understand situation by reacting to information and is used when the client is not sure of the data and seeks clarification?

A cooperative agreement is a strategy between:

The culture of an organization has no impact on organization learning.

HRD generally has little impact on OD changes.

Which of the following is included in the job characteristics model?

The change manager:

Two types of alternative work schedules are flextime and compressed work week.

An organization that wants to bring about lasting change in a unionized work environment needs to do which of the following?

All of the following are limitations of research supporting OD Theories EXCEPT:

Working 4 - 10 hours shifts in a week is an example of:

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Assessing HRD Needs

Designing Effective Hrd Programs

Implementing HRD Programs

Evaluating HRD Programs

Onboarding: Employee Socialization and Orientation

Skills and Technical Training

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

HRD and Diversity: Diversity Training and Beyond

More on Research Design

Filters

Exam 14: Organization Development and Change

Group effectiveness depends on all of the following EXCEPT:

OD enhances the well-being of the members of the organization.

An external change agent's role should be determined by the:

TQM stands for Total Quality Maintenance.

Techno-structural intervention theory focuses on job design.

What are the two primary roles an HRD practitioner can play in the design of OD interventions?

In a learning organization:

An organization may go through a strategic change due to all of the following except:

The first step in designing an intervention strategy is to:

Which of the following is TRUE about self-managed teams (SMTs)?

​Which of the following change agent roles helps clients understand situation by reacting to information and is used when the client is not sure of the data and seeks clarification?

A cooperative agreement is a strategy between:

The culture of an organization has no impact on organization learning.

HRD generally has little impact on OD changes.

Which of the following is included in the job characteristics model?

The change manager:

Two types of alternative work schedules are flextime and compressed work week.

An organization that wants to bring about lasting change in a unionized work environment needs to do which of the following?

All of the following are limitations of research supporting OD Theories EXCEPT:

Working 4 - 10 hours shifts in a week is an example of:

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Assessing HRD Needs

Designing Effective Hrd Programs

Implementing HRD Programs

Evaluating HRD Programs

Onboarding: Employee Socialization and Orientation

Skills and Technical Training

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

HRD and Diversity: Diversity Training and Beyond

More on Research Design

Filters

Which of the following change agent roles helps clients understand situation by reacting to information and is used when the client is not sure of the data and seeks clarification?