Question 1

When assessing needs using organizational goals:

Accepted Answer

A) Focus on individual performance first 
B) Examine areas where goals are not being met 
C) Look only at goals that are met 
D) Goals should be considered if they are consistently met 
A) Focus on individual performance first 
B) Examine areas where goals are not being met 
C) Look only at goals that are met 
D) Goals should be considered if they are consistently met B

Question 2

Which of the following is NOT a component in the stimulus-response-feedback method of task identification?

Accepted Answer

A) The ego identifier 
B) The response or behavior 
C) The stimulus or cue 
D) Feedback 
A) The ego identifier 
B) The response or behavior 
C) The stimulus or cue 
D) Feedback A

Question 3

Which of the following could be used to conduct an organizational needs analysis?

Accepted Answer

A) Exit interviews 
B) Customer complaints 
C) Data such as turnover and absenteeism 
D) All of the above could be used 
A) Exit interviews 
B) Customer complaints 
C) Data such as turnover and absenteeism 
D) All of the above could be used D

Question 4

Which of the following is true about using peer,subordinate,and customer input in performance appraisal in a 360 degree performance appraisal?

Accepted Answer

A) They are able to observe the employee from different perspectives,which allows them to add information that other sources cannot. 
B) It can make these individuals feel that their input matters. 
C) It may create a more supportive work environment. 
D) All of the above are true. 
A) They are able to observe the employee from different perspectives,which allows them to add information that other sources cannot. 
B) It can make these individuals feel that their input matters. 
C) It may create a more supportive work environment. 
D) All of the above are true.

Question 5

A needs assessment should be the starting point for all HRD programs and is critical to program success.

Accepted Answer

A) True 
 B)False

Question 6

Self-ratings of training needs:

Accepted Answer

A) Are useful when combined with multiple sources 
B) No information is available on their value 
C) Are never useful 
D) Are proven to be totally accurate 
A) Are useful when combined with multiple sources 
B) No information is available on their value 
C) Are never useful 
D) Are proven to be totally accurate

Question 7

The type of HRD need that identifies new or better ways to perform tasks is known as a:

Accepted Answer

A) democratic need 
B) diagnostic need 
C) analytic need 
D) compliance need 
A) democratic need 
B) diagnostic need 
C) analytic need 
D) compliance need

Question 8

Which of the following is NOT a method of task identification?

Accepted Answer

A) Simultaneous repository file 
B) Time sampling 
C) Critical incident technique 
D) Job inventory 
A) Simultaneous repository file 
B) Time sampling 
C) Critical incident technique 
D) Job inventory

Question 9

The organizational climate has little to do with the success of an HRD program.

Accepted Answer

A) True 
 B)False

Question 10

Having a trained observer watch an employee perform a task and note the nature and frequency of activities is an example of which method of task identification?

Accepted Answer

A) Critical incident 
B) Time sampling 
C) Job inventory questionnaire 
D) Stimulus-response-feedback 
A) Critical incident 
B) Time sampling 
C) Job inventory questionnaire 
D) Stimulus-response-feedback

Question 11

Compliance needs are those:

Accepted Answer

A) Mandated by law 
B) Focused on what prevents performance 
C) That identify new ways to perform tasks 
D) None of the above are correct 
A) Mandated by law 
B) Focused on what prevents performance 
C) That identify new ways to perform tasks 
D) None of the above are correct

Question 12

A needs assessment can determine gaps in which of the following areas?

Accepted Answer

A) between employees' skills and the skills required for effective current job performance 
B) between current skills and the skills needed to perform the job successfully in the future 
C) needs assessments identify strengths rather than weaknesses 
D) both A and B are true 
A) between employees' skills and the skills required for effective current job performance 
B) between current skills and the skills needed to perform the job successfully in the future 
C) needs assessments identify strengths rather than weaknesses 
D) both A and B are true

Question 13

"Found data" is data that comes from new surveys conducted by the HRD department.

Accepted Answer

A) True 
 B)False

Question 14

In the U.S.Supreme Court it has been decided that supervisory training for sexual harassment:

Accepted Answer

A) Is unimportant 
B) Is adequate in most cases 
C) Is important but not necessary 
D) Was found to be inadequate or nonexistent 
A) Is unimportant 
B) Is adequate in most cases 
C) Is important but not necessary 
D) Was found to be inadequate or nonexistent

Question 15

The process of identifying personal development needs that involves the feedback of peers,subordinates and superiors is known as:

Accepted Answer

A) performance review 
B) 360 degree performance appraisal 
C) peer review 
D) progressive action feedback 
A) performance review 
B) 360 degree performance appraisal 
C) peer review 
D) progressive action feedback

Question 16

The gap determined by a needs assessment identifies the difference between what an organization expects to happen and what actually takes place.

Accepted Answer

A) True 
 B)False

Question 17

A needs assessment is often not conducted for which of the following reasons?

Accepted Answer

A) It can be difficult and time consuming to do. 
B) Line managers prefer action to research. 
C) There is lack of support from management for this step. 
D) All of the above are true. 
A) It can be difficult and time consuming to do. 
B) Line managers prefer action to research. 
C) There is lack of support from management for this step. 
D) All of the above are true.

Question 18

Which of the following is NOT a source of data for a task needs analysis?

Accepted Answer

A) Job descriptions 
B) Job specifications 
C) Corporate Mission statement 
D) Observing people actually performing the job 
A) Job descriptions 
B) Job specifications 
C) Corporate Mission statement 
D) Observing people actually performing the job

Question 19

The ultimate goal of HRD is to improve an organization's effectiveness.

Accepted Answer

A) True 
 B)False

Question 20

A needs assessment allows HRD to learn which of the following?:

Accepted Answer

A) Where and what kinds of programs or interventions are needed 
B) Who needs to be included in programs or interventions 
C) Whether there are currently any roadblocks to the effectiveness of programs or interventions 
D) All the above are true 
A) Where and what kinds of programs or interventions are needed 
B) Who needs to be included in programs or interventions 
C) Whether there are currently any roadblocks to the effectiveness of programs or interventions 
D) All the above are true

When assessing needs using organizational goals:

Which of the following is NOT a component in the stimulus-response-feedback method of task identification?

Which of the following could be used to conduct an organizational needs analysis?

Which of the following is true about using peer,subordinate,and customer input in performance appraisal in a 360 degree performance appraisal?

A needs assessment should be the starting point for all HRD programs and is critical to program success.

Self-ratings of training needs:

The type of HRD need that identifies new or better ways to perform tasks is known as a:

Which of the following is NOT a method of task identification?

The organizational climate has little to do with the success of an HRD program.

Having a trained observer watch an employee perform a task and note the nature and frequency of activities is an example of which method of task identification?

Compliance needs are those:

A needs assessment can determine gaps in which of the following areas?

"Found data" is data that comes from new surveys conducted by the HRD department.

In the U.S.Supreme Court it has been decided that supervisory training for sexual harassment:

The process of identifying personal development needs that involves the feedback of peers,subordinates and superiors is known as:

The gap determined by a needs assessment identifies the difference between what an organization expects to happen and what actually takes place.

A needs assessment is often not conducted for which of the following reasons?

Which of the following is NOT a source of data for a task needs analysis?

The ultimate goal of HRD is to improve an organization's effectiveness.

A needs assessment allows HRD to learn which of the following?:

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Designing Effective Hrd Programs

Implementing HRD Programs

Evaluating HRD Programs

Onboarding: Employee Socialization and Orientation

Skills and Technical Training

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

Organization Development and Change

HRD and Diversity: Diversity Training and Beyond

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Exam 4: Assessing HRD Needs

When assessing needs using organizational goals:

Which of the following is NOT a component in the stimulus-response-feedback method of task identification?

Which of the following could be used to conduct an organizational needs analysis?

Which of the following is true about using peer,subordinate,and customer input in performance appraisal in a 360 degree performance appraisal?

A needs assessment should be the starting point for all HRD programs and is critical to program success.

Self-ratings of training needs:

The type of HRD need that identifies new or better ways to perform tasks is known as a:

Which of the following is NOT a method of task identification?

The organizational climate has little to do with the success of an HRD program.

Having a trained observer watch an employee perform a task and note the nature and frequency of activities is an example of which method of task identification?

Compliance needs are those:

A needs assessment can determine gaps in which of the following areas?

"Found data" is data that comes from new surveys conducted by the HRD department.

In the U.S.Supreme Court it has been decided that supervisory training for sexual harassment:

The process of identifying personal development needs that involves the feedback of peers,subordinates and superiors is known as:

The gap determined by a needs assessment identifies the difference between what an organization expects to happen and what actually takes place.

A needs assessment is often not conducted for which of the following reasons?

Which of the following is NOT a source of data for a task needs analysis?

The ultimate goal of HRD is to improve an organization's effectiveness.

A needs assessment allows HRD to learn which of the following?:

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Designing Effective Hrd Programs

Implementing HRD Programs

Evaluating HRD Programs

Onboarding: Employee Socialization and Orientation

Skills and Technical Training

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

Organization Development and Change

HRD and Diversity: Diversity Training and Beyond

More on Research Design

Filters