Question 1

Which of the following is a common characteristic of basic skills/literacy programs?

Accepted Answer

A) Large group lectures 
B) Videos done as cartoons 
C) Aptitude testing 
D) Pass/fail tests at the end of training 
A) Large group lectures 
B) Videos done as cartoons 
C) Aptitude testing 
D) Pass/fail tests at the end of training C

Question 2

What role do labor unions play in apprenticeship and technical skills training?

Accepted Answer

A) None - it would violate the National Labor Relations Act 
B) None - unions have shown no interest in this area 
C) They are generally a full partner with the company in these programs 
D) In effective programs,the union usually takes an adversarial role and opposes company training 
A) None - it would violate the National Labor Relations Act 
B) None - unions have shown no interest in this area 
C) They are generally a full partner with the company in these programs 
D) In effective programs,the union usually takes an adversarial role and opposes company training C

Question 3

Which of the following is NOT a factor in the growing skills gap?

Accepted Answer

A) The lack of basic skills of many high school graduates 
B) The increased sophistication of jobs 
C) The growing number of racial minorities and non-English speaking immigrants 
D) The aging of the workforce 
A) The lack of basic skills of many high school graduates 
B) The increased sophistication of jobs 
C) The growing number of racial minorities and non-English speaking immigrants 
D) The aging of the workforce D

Question 4

One role of the HRD group is to monitor that training is going as planned.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following meets the criteria for licensing and certification?

Accepted Answer

A) supervisor recommendation and work experience 
B) completion of training hours and scores on aptitude tests 
C) work experience and peer approval 
D) attainment of a degree,a given level of practical experience,and a passing score on an examination 
A) supervisor recommendation and work experience 
B) completion of training hours and scores on aptitude tests 
C) work experience and peer approval 
D) attainment of a degree,a given level of practical experience,and a passing score on an examination

Question 6

ISO 9000 is a set of uniform standards for quality for organizations to improve the international cooperation and exchange of goods and services.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following describes the knowledge and skills needed to apply the arithmetical operations of addition,subtraction,multiplication,and division in combination with printed materials,as in balancing a checkbook or completing an order form?

Accepted Answer

A) Prose literacy 
B) Document literacy 
C) Quantitative literacy 
D) None of the above 
A) Prose literacy 
B) Document literacy 
C) Quantitative literacy 
D) None of the above

Question 8

The three major funding streams for the WIA (Workforce Investment Act)are:

Accepted Answer

A) Youth,adults,senior citizens 
B) New immigrants,adults,displaced workers 
C) Youth,adults,displaced workers 
D) Youth,prisoners,displaced workers 
A) Youth,adults,senior citizens 
B) New immigrants,adults,displaced workers 
C) Youth,adults,displaced workers 
D) Youth,prisoners,displaced workers

Question 9

Which of the following in NOT a positive outcome of a successful apprentice program?

Accepted Answer

A) Decreased turnover 
B) Reduced health care costs 
C) Tax incentives 
D) Networking opportunities with other employers 
A) Decreased turnover 
B) Reduced health care costs 
C) Tax incentives 
D) Networking opportunities with other employers

Question 10

A license can generally be granted by:

Accepted Answer

A) a professional organization 
B) a state government 
C) labor unions 
D) a and b above 
A) a professional organization 
B) a state government 
C) labor unions 
D) a and b above

Question 11

Statistical process control (SPC)has been mostly used in service organizations.

Accepted Answer

A) True 
 B)False

Question 12

Customer service training does not need any financial incentive to be effective.

Accepted Answer

A) True 
 B)False

Question 13

How do professional organizations provide continuing education opportunities and stay connected with their members?

Accepted Answer

A) publishing journals,magazines,and newsletters 
B) precertification workshops to help members achieve certification 
C) sponsoring conferences,meetings,and workshops 
D) all of the above 
A) publishing journals,magazines,and newsletters 
B) precertification workshops to help members achieve certification 
C) sponsoring conferences,meetings,and workshops 
D) all of the above

Question 14

The Federal Government's current role in providing basic skills training is best defined as:

Accepted Answer

A) Non-existent - all funding was canceled by Ronald Reagan 
B) Modest - mainly through the Basic Skills Training Act 
C) Huge and growing - mainly through the Department of Education 
D) Substantial - through the Job Training & Partnership Act and Workforce Investment Act 
A) Non-existent - all funding was canceled by Ronald Reagan 
B) Modest - mainly through the Basic Skills Training Act 
C) Huge and growing - mainly through the Department of Education 
D) Substantial - through the Job Training & Partnership Act and Workforce Investment Act

Question 15

Which of the following is a benefit of the school-to-work program to employers?

Accepted Answer

A) trained labor pool 
B) a better public image 
C) potential eligibility for wage subsidies and tax credits 
D) all of the above are benefits 
A) trained labor pool 
B) a better public image 
C) potential eligibility for wage subsidies and tax credits 
D) all of the above are benefits

Question 16

Self-efficacy is a belief that one can perform a given behavior.

Accepted Answer

A) True 
 B)False

Question 17

Team building is:

Accepted Answer

A) Hiring new team members with specific attributes that the team is missing 
B) Making a team based organizational chart that outlines the hierarchy of the team 
C) A form of team training that is designed to build trust and a mutual sense of responsibility that make for an effective team 
D) Is the sense of belonging felt by an insider in an organization 
A) Hiring new team members with specific attributes that the team is missing 
B) Making a team based organizational chart that outlines the hierarchy of the team 
C) A form of team training that is designed to build trust and a mutual sense of responsibility that make for an effective team 
D) Is the sense of belonging felt by an insider in an organization

Question 18

Apprenticeship training is most common in the Trucking Industry.

Accepted Answer

A) True 
 B)False

Question 19

Technical training would include training in operating a computer driven machine.

Accepted Answer

A) True 
 B)False

Question 20

A team is a group of individuals seen as linked in a social structure.

Accepted Answer

A) True 
 B)False

Which of the following is a common characteristic of basic skills/literacy programs?

What role do labor unions play in apprenticeship and technical skills training?

Which of the following is NOT a factor in the growing skills gap?

One role of the HRD group is to monitor that training is going as planned.

Which of the following meets the criteria for licensing and certification?

ISO 9000 is a set of uniform standards for quality for organizations to improve the international cooperation and exchange of goods and services.

Which of the following describes the knowledge and skills needed to apply the arithmetical operations of addition,subtraction,multiplication,and division in combination with printed materials,as in balancing a checkbook or completing an order form?

The three major funding streams for the WIA (Workforce Investment Act)are:

Which of the following in NOT a positive outcome of a successful apprentice program?

A license can generally be granted by:

Statistical process control (SPC)has been mostly used in service organizations.

Customer service training does not need any financial incentive to be effective.

How do professional organizations provide continuing education opportunities and stay connected with their members?

The Federal Government's current role in providing basic skills training is best defined as:

Which of the following is a benefit of the school-to-work program to employers?

Self-efficacy is a belief that one can perform a given behavior.

Team building is:

Apprenticeship training is most common in the Trucking Industry.

Technical training would include training in operating a computer driven machine.

A team is a group of individuals seen as linked in a social structure.

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Assessing HRD Needs

Designing Effective Hrd Programs

Implementing HRD Programs

Evaluating HRD Programs

Onboarding: Employee Socialization and Orientation

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

Organization Development and Change

HRD and Diversity: Diversity Training and Beyond

More on Research Design

Filters

Exam 9: Skills and Technical Training

Which of the following is a common characteristic of basic skills/literacy programs?

What role do labor unions play in apprenticeship and technical skills training?

Which of the following is NOT a factor in the growing skills gap?

One role of the HRD group is to monitor that training is going as planned.

Which of the following meets the criteria for licensing and certification?

ISO 9000 is a set of uniform standards for quality for organizations to improve the international cooperation and exchange of goods and services.

Which of the following describes the knowledge and skills needed to apply the arithmetical operations of addition,subtraction,multiplication,and division in combination with printed materials,as in balancing a checkbook or completing an order form?

The three major funding streams for the WIA (Workforce Investment Act)are:

Which of the following in NOT a positive outcome of a successful apprentice program?

A license can generally be granted by:

Statistical process control (SPC)has been mostly used in service organizations.

Customer service training does not need any financial incentive to be effective.

How do professional organizations provide continuing education opportunities and stay connected with their members?

The Federal Government's current role in providing basic skills training is best defined as:

Which of the following is a benefit of the school-to-work program to employers?

Self-efficacy is a belief that one can perform a given behavior.

Team building is:

Apprenticeship training is most common in the Trucking Industry.

Technical training would include training in operating a computer driven machine.

A team is a group of individuals seen as linked in a social structure.

Introduction to Human Resource Development

Influences on Employee Behavior

Learning and HRD

Assessing HRD Needs

Designing Effective Hrd Programs

Implementing HRD Programs

Evaluating HRD Programs

Onboarding: Employee Socialization and Orientation

Coaching and Performance Management

Employee Counseling and Wellness Services

Career Management and Development

Management Development

Organization Development and Change

HRD and Diversity: Diversity Training and Beyond

More on Research Design

Filters