Exam 13: Business Process and Project Management

For many organizations, custom software is more expensive than packaged applications. However, if a package does not closely fit the company's needs, the savings are often diluted when the information systems staff or consultants must extend the functionality of the purchased packages.

Options for the acquisition of complex IT applications are all of the following except:

__________ are information systems professionals who specialize in analyzing and designing information systems.

Autotrader.com shortened the__________ of its order fulfillment process from over 8 days to about 1 day by implementing BPM.

__________ refers to a broad range of software or services that enable communication or data exchange between applications across networks.

__________ are pre-configured, ready-to-go integrations between different business software packages. They streamline information sharing among systems.

Before any process can be improved, the __________ and the tasks involved in the process need to be clarified.

Projects are managed by managing the triple constraints. Which is not one of those constraints?

The SDLC is a structured framework that consists of sequential processes by which information systems are developed.

The purpose of the __________ is to recognize which activities are on the critical path so that managers know where to focus their efforts.

When applying business process reengineering BPR), managers first attempt to automate or semi-automate an organization's business processes.

__________ specifications include the design of outputs, inputs, processing, databases, telecommunications, controls, security, and IS jobs.

__________ is the growth of the project after the scope has been defined and is a serious issue because it can cause the project to fail.

Project resources must be managed according to the Gantt chart.

During the systems investigation stage, __________ studies are done to determine if the hardware, software, and communications components can be developed and/or acquired to solve the business problem.

An advantage of JIT is that it significantly decreases transportation and ordering costs.

An important aspect of SOA is the separation of the service interface the what) from its implementation the how).

Large IT projects, especially ones that involve infrastructure, are developed according to the __________ methodology using several tools.

What was the underlying reason for the failure of the 2010 U.S. Census Bureau's Handheld Project?

In the 1990s, most organizations failed to achieve fundamental business process improvements because they attended a BPR seminar and then made mistakes in the implementation.