Exam 7: Mobile Computing and Commerce

Mobile commerce in Japan is growing exponentially and now represents the largest amount of m-commerce sales in the world.

During periods of high volume,__________ stations can be setup by using handheld computers,scanners and printers and that are capable of processing credit card payments and printing receipts.

How can handheld mobile computing devices and technology significantly improve performance in the healthcare system?

In Japan,wireless shopping is popular with busy single parents,executives,and teenagers,who are doing __________ percent of their e-commerce shopping from cell phones.

__________ is the use of deceptive e-mail or other communication to trick the receiver into revealing confidential information,such as account numbers,passwords,or other identifying information

Which is not one of the three dominant PC operating systems (OSs)?

GPS is supported by __________ U.S.government satellites,plus three backup satellites,that are shared worldwide.

The __________ is expected to emerge as the predominant market for mobile banking services done via cell phones or other mobile device.

Several mining companies in Europe installed hundreds of Wi-Fi hotspots in their coal mines.Information from drills and trucks is transmitted wirelessly to the control center,which increases both productivity and safety.

List 4 of the most popular mobile OSs:

Which of the following is not a characteristic of Wi-Fi?

In a typical wireless LAN configuration,a transmitter with an antenna,called a __________ connects to a wired LAN from a fixed location or to satellite dishes that provide an Internet connection.

According to the Daiwa Institute of Research,__________ account(s)for most of the purchases that are done on mobile phones,if the users are on flat-fee-based service.

In the large software suites,such as Siebel's CRM,the two CRM functions that have attracted the most interest are __________ and __________.

Discuss ways in which mobile computing can improve customer service and reduce costs of providing that service.

Belgian Godiva Chocolatier is recognized worldwide as the leader in fine chocolates.The Godiva Mobile app integrates Godiva's best selling products with the address book on a BlackBerry smartphone.Why is this integration a good strategic move for Godiva?

What is a disadvantage of traditional POS technology?

__________ is a mobile banking security risk because by duplicating the Electronic Serial Number (ESM)of one phone and using it in second phone,any calls or transactions are billed to the original phone.

Ways in which the use of mobile devices in inventory management improves business performance include all of the following except:

An advantage of an __________,which is a piece of software,is that it that stores an online shopper's credit card numbers and other personal information so that the shopper does not have to reenter that information for every online purchase.