Exam 12: IT Strategic Planning

Resource allocation is a contentious process in most organizations because opportunities and requests for spending far exceed the available funds.This can lead to among organizational units,which makes it to objectively identify the best investments.

Free

(Multiple Choice)

4.8/5

(37)

Question 1

Correct Answer:

Verified

The long-range IT plan,sometimes referred to as the strategic IT plan,is based on the strategic outsourcing plan.

Free

(True/False)

4.7/5

(31)

Question 2

Correct Answer:

Verified

False

An advantage of business service management software tools is that they provide real-time dashboard views for tracking KPIs at the executive,functional,and operations levels.

Free

(True/False)

4.8/5

(37)

Question 3

Correct Answer:

Verified

True

According to a survey of business leaders by Diamond Management & Technology Consultants,87 percent believe that IT is critical to their companies' strategic success.In addition,the survey reported that __________.

(Multiple Choice)

5.0/5

(46)

Question 4

Which is not one of the characteristics of critical success factors (CSFs)?

(Multiple Choice)

4.9/5

(32)

Question 5

Lessons that eBay and Genpact learned from the BPO implementation include each of the following except:

(Multiple Choice)

4.9/5

(40)

Question 6

Why is it insufficient to develop a long-term IT strategy and not reexamine the strategy on a regular basis?

(Multiple Choice)

4.9/5

(34)

Question 7

The risk of __________ occurs when a vendor deliberately underperforms while claiming full payment.

(Essay)

4.8/5

(36)

Question 8

According to a survey of business leaders by Diamond Management & Technology Consultants,87 percent believe that IT is critical to their companies' strategic success,but few business leaders work with IT to achieve that success.

(True/False)

4.8/5

(33)

Question 9

In reality,because of the rapid pace of change in IT and the environment,short-term IT tactical plans may include major items not anticipated in the longer term IT plans.

(True/False)

4.8/5

(38)

Question 10

The trend in outsourcing has been toward the __________.

(Multiple Choice)

4.9/5

(36)

Question 11

Business strategy sets the overall direction for the business;while the IT strategy defines what information,ISs,and architecture are needed to support the business and how infrastructure and services are to be delivered.

(True/False)

4.8/5

(26)

Question 12

Which of the following statements about outsourcing is false?

(Multiple Choice)

4.7/5

(35)

Question 13

The __________ is a group of managers and staff representing various organizational units that is set up to establish IT priorities and to ensure that the IS department is meeting the needs of the enterprise.

(Multiple Choice)

4.9/5

(38)

Question 14

Based on case studies,the types of work that are not readily offshored include the following:

(Multiple Choice)

4.8/5

(34)

Question 15

Typically,ITs that provide competitive advantages,or that contain proprietary or confidential data are developed and maintained by __________.

(Multiple Choice)

4.9/5

(29)

Question 16

IT is difficult to manage for organizations __________..

(Multiple Choice)

4.9/5

(36)

Question 17

The __________ of organizations are the things they do best and that represent their competitive strengths.

(Multiple Choice)

4.9/5

(37)

Question 18

Characteristics of resources that can help firms create a competitive advantage are all of the following except:

(Multiple Choice)

4.9/5

(37)

Question 19

Since the late 1980s,many organizations have outsourced __________.

(Multiple Choice)

4.8/5

(30)

Question 20

Showing 1 - 20 of 74

Resource allocation is a contentious process in most organizations because opportunities and requests for spending far exceed the available funds.This can lead to among organizational units,which makes it to objectively identify the best investments.

The long-range IT plan,sometimes referred to as the strategic IT plan,is based on the strategic outsourcing plan.

An advantage of business service management software tools is that they provide real-time dashboard views for tracking KPIs at the executive,functional,and operations levels.

According to a survey of business leaders by Diamond Management & Technology Consultants,87 percent believe that IT is critical to their companies' strategic success.In addition,the survey reported that __________.

Which is not one of the characteristics of critical success factors (CSFs)?

Lessons that eBay and Genpact learned from the BPO implementation include each of the following except:

Why is it insufficient to develop a long-term IT strategy and not reexamine the strategy on a regular basis?

The risk of __________ occurs when a vendor deliberately underperforms while claiming full payment.

According to a survey of business leaders by Diamond Management & Technology Consultants,87 percent believe that IT is critical to their companies' strategic success,but few business leaders work with IT to achieve that success.

In reality,because of the rapid pace of change in IT and the environment,short-term IT tactical plans may include major items not anticipated in the longer term IT plans.

The trend in outsourcing has been toward the __________.

Business strategy sets the overall direction for the business;while the IT strategy defines what information,ISs,and architecture are needed to support the business and how infrastructure and services are to be delivered.

Which of the following statements about outsourcing is false?

The __________ is a group of managers and staff representing various organizational units that is set up to establish IT priorities and to ensure that the IS department is meeting the needs of the enterprise.

Based on case studies,the types of work that are not readily offshored include the following:

Typically,ITs that provide competitive advantages,or that contain proprietary or confidential data are developed and maintained by __________.

IT is difficult to manage for organizations __________..

The __________ of organizations are the things they do best and that represent their competitive strengths.

Characteristics of resources that can help firms create a competitive advantage are all of the following except:

Since the late 1980s,many organizations have outsourced __________.

Information Systems in the 2010s

Infrastructure and Support Systems

Data,text,and Document Management

Network Management and Mobility

IT Security,crime,compliance,and Continuity

E-Business and E-Commerce

Mobile Computing and Commerce

Web 2.0 and Social Media

Operational Planning and Control Systems

Enterprise Information Systems

Business Intelligence and Decision Support

Business Process Management and Systems Development

Global Ecology, Ethics, and Social Responsibility

Filters

Exam 12: IT Strategic Planning

Resource allocation is a contentious process in most organizations because opportunities and requests for spending far exceed the available funds.This can lead to __________ among organizational units,which makes it __________ to objectively identify the best investments.

The long-range IT plan,sometimes referred to as the strategic IT plan,is based on the strategic outsourcing plan.

An advantage of business service management software tools is that they provide real-time dashboard views for tracking KPIs at the executive,functional,and operations levels.

According to a survey of business leaders by Diamond Management & Technology Consultants,87 percent believe that IT is critical to their companies' strategic success.In addition,the survey reported that __________.

Which is not one of the characteristics of critical success factors (CSFs)?

Lessons that eBay and Genpact learned from the BPO implementation include each of the following except:

Why is it insufficient to develop a long-term IT strategy and not reexamine the strategy on a regular basis?

The risk of __________ occurs when a vendor deliberately underperforms while claiming full payment.

According to a survey of business leaders by Diamond Management & Technology Consultants,87 percent believe that IT is critical to their companies' strategic success,but few business leaders work with IT to achieve that success.

In reality,because of the rapid pace of change in IT and the environment,short-term IT tactical plans may include major items not anticipated in the longer term IT plans.

The trend in outsourcing has been toward the __________.

Business strategy sets the overall direction for the business;while the IT strategy defines what information,ISs,and architecture are needed to support the business and how infrastructure and services are to be delivered.

Which of the following statements about outsourcing is false?

The __________ is a group of managers and staff representing various organizational units that is set up to establish IT priorities and to ensure that the IS department is meeting the needs of the enterprise.

Based on case studies,the types of work that are not readily offshored include the following:

Typically,ITs that provide competitive advantages,or that contain proprietary or confidential data are developed and maintained by __________.

IT is difficult to manage for organizations __________..

The __________ of organizations are the things they do best and that represent their competitive strengths.

Characteristics of resources that can help firms create a competitive advantage are all of the following except:

Since the late 1980s,many organizations have outsourced __________.

Information Systems in the 2010s

Infrastructure and Support Systems

Data,text,and Document Management

Network Management and Mobility

IT Security,crime,compliance,and Continuity

E-Business and E-Commerce

Mobile Computing and Commerce

Web 2.0 and Social Media

Operational Planning and Control Systems

Enterprise Information Systems

Business Intelligence and Decision Support

Business Process Management and Systems Development

Global Ecology, Ethics, and Social Responsibility

Filters

Resource allocation is a contentious process in most organizations because opportunities and requests for spending far exceed the available funds.This can lead to among organizational units,which makes it to objectively identify the best investments.