Question 1

Sabermetrics is the mathematical analysis of baseball player batting and pitching performances.

Accepted Answer

A) True 
 B)False  True

Question 2

Critical business processes are those that improve employee performance and __________.

Accepted Answer

A) strategic planning 
B) commodities 
C) profit margins 
D) business models 
A) strategic planning 
B) commodities 
C) profit margins 
D) business models C

Question 3

Identify three interactivities that have potential business value and that can occur by snapping a 2D tag.

Accepted Answer

Answers will vary.Some examples are the following:
-Open a microsite on the mobile browser.
-Push (deliver)text or a message,such as an ad or address,to the handheld.
-Start streaming a video or audio file.
-Download an image,document,or other type file.
-Initiate an e-mail,instant message,phone call,fax,or other communication.

Question 4

Ethical issues can be challenging because:

Accepted Answer

A) there are no standards of right and wrong. 
B) security is more important than privacy. 
C) all countries agree on what is ethical. 
D) what is considered ethical by one person may seem unethical to another. 
A) there are no standards of right and wrong. 
B) security is more important than privacy. 
C) all countries agree on what is ethical. 
D) what is considered ethical by one person may seem unethical to another.

Question 5

IT no longer creates challenging ethical issues because practices such as employee e-mail monitoring and unrestricted use of customer data are accepted as necessary or legal.

Accepted Answer

A) True 
 B)False

Question 6

__________ analysis involves the evaluation of strengths and weaknesses,which are internal factors;and opportunities and threats,which are external factors.

Accepted Answer

The answer of __________ analysis involves the evaluation of strengths...

Question 7

A company believes that superb customer service and on-time delivery are valuable and critical to their success.Their beliefs and values form the __________ that influences the company's IT investments.

Accepted Answer

A) feedback 
B) business functions 
C) social context 
D) inputs 
A) feedback 
B) business functions 
C) social context 
D) inputs

Question 8

Innovation leads to profitable growth if that innovation:

Accepted Answer

A) generates new profit pools. 
B) increases demand for products and services. 
C) attracts new competitors. 
D) Both a and b 
A) generates new profit pools. 
B) increases demand for products and services. 
C) attracts new competitors. 
D) Both a and b

Question 9

Innovation and adaptability are __________ because they are examples of things that must go right for a company to achieve its mission.

Accepted Answer

critical s

Question 10

A negative ethical impact of mobile marketing efforts is that they can be __________.

Accepted Answer

A) invasive 
B) expensive 
C) innovative 
D) pervasive 
A) invasive 
B) expensive 
C) innovative 
D) pervasive

Question 11

In March 2010,Facebook pulled in more traffic in North America than __________.

Accepted Answer

The answer of In March 2010,Facebook pulled in more traffic...

Question 12

Measuring performance requires each of the following except:

Accepted Answer

A) comparing results to competitors. 
B) identifying the most meaningful measures of performance. 
C) being able to measure them correctly. 
D) selecting the set of measures that provides a holistic indicator of performance. 
A) comparing results to competitors. 
B) identifying the most meaningful measures of performance. 
C) being able to measure them correctly. 
D) selecting the set of measures that provides a holistic indicator of performance.

Question 13

The value of an information system is determined by the relationships among ISs,people,and business processes-which are influenced strongly by:

Accepted Answer

A) fast,accurate communication and collaboration. 
B) huge amounts of information that is accessible via networks. 
C) organizational culture.. 
D) automation of decision making 
A) fast,accurate communication and collaboration. 
B) huge amounts of information that is accessible via networks. 
C) organizational culture.. 
D) automation of decision making

Question 14

The 1-800-CONTACTS case study showed the importance of __________ on performance.

Accepted Answer

A) daily reports 
B) feedback 
C) IT departments 
D) training 
A) daily reports 
B) feedback 
C) IT departments 
D) training

Question 15

KD Company is looking to expand its business operations into a developing country.As part of SWOT analysis,KD needs to investigate that country's:

Accepted Answer

A) political stability 
B) economic stability 
C) critical infrastructure 
D) All of the above 
A) political stability 
B) economic stability 
C) critical infrastructure 
D) All of the above

Question 16

An IS can be as small as a smartphone with a software app that can snap tags to load a Web site.Or it may include several thousand computers of various types,scanners,printers,and other devices connected to databases via wired and wireless telecommunication networks.

Accepted Answer

A) True 
 B)False

Question 17

__________ involves the evaluation of strengths and weaknesses,which are internal factors;and opportunities and threats,which are external factors.

Accepted Answer

A) Strategic analysis 
B) Business performance 
C) Operational planning 
D) SWOT analysis 
A) Strategic analysis 
B) Business performance 
C) Operational planning 
D) SWOT analysis

Question 18

According to McKay and Marshall,a comprehensive business model is composed includes each of the following elements except:

Accepted Answer

A) A description of all products and services the business will offer. 
B) A description of the business process required to make and deliver the products and services. 
C) A description of the customers to be served. 
D) A description of competitive forces in the industry. 
A) A description of all products and services the business will offer. 
B) A description of the business process required to make and deliver the products and services. 
C) A description of the customers to be served. 
D) A description of competitive forces in the industry.

Question 19

Facebook created an entirely new market and changed the game for industries who were not its usual competitors--namely,music,media,and consumer electronics companies.

Accepted Answer

A) True 
 B)False

Question 20

Price wars or other fierce reactions by competitors are examples of:

Accepted Answer

A) strengths. 
B) weaknesses. 
C) opportunities. 
D) threats. 
A) strengths. 
B) weaknesses. 
C) opportunities. 
D) threats.

Sabermetrics is the mathematical analysis of baseball player batting and pitching performances.

Critical business processes are those that improve employee performance and __________.

Identify three interactivities that have potential business value and that can occur by snapping a 2D tag.

Ethical issues can be challenging because:

IT no longer creates challenging ethical issues because practices such as employee e-mail monitoring and unrestricted use of customer data are accepted as necessary or legal.

__________ analysis involves the evaluation of strengths and weaknesses,which are internal factors;and opportunities and threats,which are external factors.

A company believes that superb customer service and on-time delivery are valuable and critical to their success.Their beliefs and values form the __________ that influences the company's IT investments.

Innovation leads to profitable growth if that innovation:

Innovation and adaptability are __________ because they are examples of things that must go right for a company to achieve its mission.

A negative ethical impact of mobile marketing efforts is that they can be __________.

In March 2010,Facebook pulled in more traffic in North America than __________.

Measuring performance requires each of the following except:

The value of an information system is determined by the relationships among ISs,people,and business processes-which are influenced strongly by:

The 1-800-CONTACTS case study showed the importance of __________ on performance.

KD Company is looking to expand its business operations into a developing country.As part of SWOT analysis,KD needs to investigate that country's:

An IS can be as small as a smartphone with a software app that can snap tags to load a Web site.Or it may include several thousand computers of various types,scanners,printers,and other devices connected to databases via wired and wireless telecommunication networks.

__________ involves the evaluation of strengths and weaknesses,which are internal factors;and opportunities and threats,which are external factors.

According to McKay and Marshall,a comprehensive business model is composed includes each of the following elements except:

Facebook created an entirely new market and changed the game for industries who were not its usual competitors--namely,music,media,and consumer electronics companies.

Price wars or other fierce reactions by competitors are examples of:

Infrastructure and Support Systems

Data,text,and Document Management

Network Management and Mobility

IT Security,crime,compliance,and Continuity

E-Business and E-Commerce

Mobile Computing and Commerce

Web 2.0 and Social Media

Operational Planning and Control Systems

Enterprise Information Systems

Business Intelligence and Decision Support

IT Strategic Planning

Business Process Management and Systems Development

Global Ecology, Ethics, and Social Responsibility

Filters

Exam 1: Information Systems in the 2010s

Sabermetrics is the mathematical analysis of baseball player batting and pitching performances.

Critical business processes are those that improve employee performance and __________.

Identify three interactivities that have potential business value and that can occur by snapping a 2D tag.

Ethical issues can be challenging because:

IT no longer creates challenging ethical issues because practices such as employee e-mail monitoring and unrestricted use of customer data are accepted as necessary or legal.

__________ analysis involves the evaluation of strengths and weaknesses,which are internal factors;and opportunities and threats,which are external factors.

A company believes that superb customer service and on-time delivery are valuable and critical to their success.Their beliefs and values form the __________ that influences the company's IT investments.

Innovation leads to profitable growth if that innovation:

Innovation and adaptability are __________ because they are examples of things that must go right for a company to achieve its mission.

A negative ethical impact of mobile marketing efforts is that they can be __________.

In March 2010,Facebook pulled in more traffic in North America than __________.

Measuring performance requires each of the following except:

The value of an information system is determined by the relationships among ISs,people,and business processes-which are influenced strongly by:

The 1-800-CONTACTS case study showed the importance of __________ on performance.

KD Company is looking to expand its business operations into a developing country.As part of SWOT analysis,KD needs to investigate that country's:

An IS can be as small as a smartphone with a software app that can snap tags to load a Web site.Or it may include several thousand computers of various types,scanners,printers,and other devices connected to databases via wired and wireless telecommunication networks.

__________ involves the evaluation of strengths and weaknesses,which are internal factors;and opportunities and threats,which are external factors.

According to McKay and Marshall,a comprehensive business model is composed includes each of the following elements except:

Facebook created an entirely new market and changed the game for industries who were not its usual competitors--namely,music,media,and consumer electronics companies.

Price wars or other fierce reactions by competitors are examples of:

Infrastructure and Support Systems

Data,text,and Document Management

Network Management and Mobility

IT Security,crime,compliance,and Continuity

E-Business and E-Commerce

Mobile Computing and Commerce

Web 2.0 and Social Media

Operational Planning and Control Systems

Enterprise Information Systems

Business Intelligence and Decision Support

IT Strategic Planning

Business Process Management and Systems Development

Global Ecology, Ethics, and Social Responsibility

Filters