Question 1

Where should you list parts and tools required?

Accepted Answer

A)  before the introduction 
B)  in the appendix 
C)  after the introduction 
D)  as needed in the body 
A)  before the introduction 
B)  in the appendix 
C)  after the introduction 
D)  as needed in the body C

Question 2

Which of the following is an important consideration with respect to context of use?

Accepted Answer

A)  When will your readers use the documentation? 
B)  What safety and liability issues exist? 
C)  Where will your readers use the documentation? 
D)  All of the above are correct. 
A)  When will your readers use the documentation? 
B)  What safety and liability issues exist? 
C)  Where will your readers use the documentation? 
D)  All of the above are correct. D

Question 3

Which of the following is written to ensure consistency and quality in a workplace?

Accepted Answer

A)  instructions 
B)  specifications 
C)  procedures/protocols 
D)  descriptions 
A)  instructions 
B)  specifications 
C)  procedures/protocols 
D)  descriptions C

Question 4

Which of the following suggestions help improve the style of a technical description?

Accepted Answer

A)  Define any words that might not be familiar to your readers. 
B)  Use simple words and limit the amount of jargon. 
C)  Keep it simple. 
D)  All of the above are correct. 
A)  Define any words that might not be familiar to your readers. 
B)  Use simple words and limit the amount of jargon. 
C)  Keep it simple. 
D)  All of the above are correct.

Question 5

Steps should be written in command voice.

Accepted Answer

A) True 
 B)False

Question 6

Name two of the ways that companies are providing on-screen documentation for their customers.

Accepted Answer

Companies are increasingly recognizing t

Question 7

In documentation, you are better off giving readers more information than they need.

Accepted Answer

A) True 
 B)False

Question 8

Emergency instructions should be detailed with thorough explanations.
SHORT

Accepted Answer

A: Emergency instructions should be conc

Question 9

In groups of 2-3 students, obtain 10-20 building toys (such as Lincoln Logs or Legos). Without watching the activities of students in other groups, build something (anything!) with your building toys. It could be a house, a car, a plane, abstract art, or anything else you can imagine. After your group has built your masterpiece, write a set of instructions for another group to follow as they recreate your original work.
Follow the guidelines set forth in

Accepted Answer

Sure, here are the instructions for anot

Question 10

Although some gestures are considered offensive in other cultures, an "OK" gesture is acceptable in all cultures.

Accepted Answer

A) True 
 B)False

Question 11

Describing motion and change is one strategy to use while

Accepted Answer

A)  researching. 
B)  planning. 
C)  choosing graphics. 
D)  organizing and drafting. 
A)  researching. 
B)  planning. 
C)  choosing graphics. 
D)  organizing and drafting.

Question 12

When should you express more than one action per step?

Accepted Answer

A)  always 
B)  never 
C)  when the two actions must be completed at the same time 
D)  when you need to save space 
A)  always 
B)  never 
C)  when the two actions must be completed at the same time 
D)  when you need to save space

Question 13

Introductions should include which of the following moves?

Accepted Answer

A)  state the importance of the task 
B)  motivate the reader 
C)  identify time required for the task 
D)  All of the above are correct. 
A)  state the importance of the task 
B)  motivate the reader 
C)  identify time required for the task 
D)  All of the above are correct.

Question 14

Which of the following terms signals that readers may be at risk for serious injury or even death?

Accepted Answer

A)  danger 
B)  warning 
C)  caution 
D)  All of the above are correct. 
A)  danger 
B)  warning 
C)  caution 
D)  All of the above are correct.

Question 15

Individually or in small groups, find a set of instructions online for something that is dangerous to operate (examples might include a chain saw, a lawn mower, or a hunting rifle). Examine the instructions to determine how well they follow the guidelines set forth in

Accepted Answer

After researching online, we found a set

Question 16

Which of the following considerations is important in communicating with other cultures?

Accepted Answer

A)  Icons are universal. 
B)  Translate slogans and names exactly. 
C)  Use basic English. 
D)  All of the above are correct. 
A)  Icons are universal. 
B)  Translate slogans and names exactly. 
C)  Use basic English. 
D)  All of the above are correct.

Question 17

Determine what the emergency protocol is on your campus in case of severe weather. Are emergency instructions posted on campus? If there are no posted instructions, use the campus emergency protocol to design an emergency instruction poster for use on campus. Be sure to follow the guidelines in the textbook. If there are posted instructions, review them and determine how effective they are based on the best practices mentioned in the Emergency Instructions in

Accepted Answer

The emergency protocol on our campus in

Question 18

Which of the following is NOT true of graphics?

Accepted Answer

A)  You should number and title your graphics. 
B)  You should refer to the graphics by number in the written steps. 
C)  Graphics are considered a safe alternative when translation is difficult. 
D)  You should place graphics on the same page as the step that refers to them. 
A)  You should number and title your graphics. 
B)  You should refer to the graphics by number in the written steps. 
C)  Graphics are considered a safe alternative when translation is difficult. 
D)  You should place graphics on the same page as the step that refers to them.

Where should you list parts and tools required?

Which of the following is an important consideration with respect to context of use?

Which of the following is written to ensure consistency and quality in a workplace?

Which of the following suggestions help improve the style of a technical description?

Steps should be written in command voice.

Name two of the ways that companies are providing on-screen documentation for their customers.

In documentation, you are better off giving readers more information than they need.

Emergency instructions should be detailed with thorough explanations. SHORT

Although some gestures are considered offensive in other cultures, an "OK" gesture is acceptable in all cultures.

Describing motion and change is one strategy to use while

When should you express more than one action per step?

Introductions should include which of the following moves?

Which of the following terms signals that readers may be at risk for serious injury or even death?

Individually or in small groups, find a set of instructions online for something that is dangerous to operate (examples might include a chain saw, a lawn mower, or a hunting rifle). Examine the instructions to determine how well they follow the guidelines set forth in

Which of the following considerations is important in communicating with other cultures?

Which of the following is NOT true of graphics?

Communicating in the Technical Workplace

Communicating in a Reader-Focused Way

Working in Teams

Managing Ethical Challenges

Letters, Memos, and E-Mail

Proposals

Activity Reports

Analytical Reports

Starting Your Career

Strategic Planning, Being Creative

Persuading Others

Researching in Technical Workplaces

Organizing and Drafting

Using Plain and Persuasive Style

Designing Documents and Interfaces

Creating and Using Graphics

Revising and Editing for Usability

Preparing and Giving Presentations

Writing for the Web

Filters

Exam 6: Instructions and Documentation

Where should you list parts and tools required?

Which of the following is an important consideration with respect to context of use?

Which of the following is written to ensure consistency and quality in a workplace?

Which of the following suggestions help improve the style of a technical description?

Steps should be written in command voice.

Name two of the ways that companies are providing on-screen documentation for their customers.

In documentation, you are better off giving readers more information than they need.

Emergency instructions should be detailed with thorough explanations. SHORT

Although some gestures are considered offensive in other cultures, an "OK" gesture is acceptable in all cultures.

Describing motion and change is one strategy to use while

When should you express more than one action per step?

Introductions should include which of the following moves?

Which of the following terms signals that readers may be at risk for serious injury or even death?

Individually or in small groups, find a set of instructions online for something that is dangerous to operate (examples might include a chain saw, a lawn mower, or a hunting rifle). Examine the instructions to determine how well they follow the guidelines set forth in

Which of the following considerations is important in communicating with other cultures?

Which of the following is NOT true of graphics?

Communicating in the Technical Workplace

Communicating in a Reader-Focused Way

Working in Teams

Managing Ethical Challenges

Letters, Memos, and E-Mail

Proposals

Activity Reports

Analytical Reports

Starting Your Career

Strategic Planning, Being Creative

Persuading Others

Researching in Technical Workplaces

Organizing and Drafting

Using Plain and Persuasive Style

Designing Documents and Interfaces

Creating and Using Graphics

Revising and Editing for Usability

Preparing and Giving Presentations

Writing for the Web

Filters